Let's start off with 1 star is 1 star too many. There was no warning that the shipment would be coming all the way from the UK. The scheduled arrival date got pushed out multiple times. Then the package never got delivered to my apartment, and I was home all day when the package was apparently "unable to be delivered". I emailed Nasty Gal that I was extremely dissatisfied in the service and I was sent a generate non-apologetic response. It has been two months and I still never got my package. It is sitting in a USPS facility somewhere in California. At this point I just want my money back, especially considering that I a friend of mine just got a $100 dress that was so cheap and costume quality I might just drive out to USPS and ship everything back to be returned.

Ok... I ordered 2 tops from Nasty Gal. I was super happy first of all that I got the 40% off on my order. Then I paid the $12 for shipping. At that point I was like if I'm not in love with the product, I didn't pay too much so I'll wait and see. So, got my tops in 5 days. Wow I was so surprised because the tops came from the U. K. I live in Florida so that was incredible and I was really surprised that I received the so fast. Then I opened the package and I was even more surprised that I really like the tops. They look just like the picture and they fit perfect! I did read the reviews after I placed my order and I got s little discouraged but when I got my stuff so fast and the tops I ordered were true to the photos I'm extremely happy that I ordered the 2 tops. I'm very satisfied with Nasty Gal! I will definitely be shopping at Nasty Gal again.

I was so excited to get my order from this store. I picked out some seriously adorable items and when the package came I was beyond upset. First of all, the quality is horrendous. It's literally the worst quality ever! In addition, the sizing and fitting of the items is so off. I got a t-shirt that looked so cute online and when it came not only was the quality bad but so was the fitting of the shirt. The sleeves of two of the t-shirts that I got are just so horribly fitted and it looks really bad on. Their sweaters aren't too bad, but once again the quality is a huge turn off. Overall, I don't think I would recommend this shop to anybody. If you're thinking of ordering, I don't think you should waste your time. The package did come in time, but I will be returning most of the items that I ordered. Hopefully, the return process goes by smoothly. I don't think ordering from here is a good idea folks, so save your time and money, believe me!

Their return policy states that only international returns have to pay for return shipping and their site states that they're based in California, USA. I went to initate a return and it was charging me a fee for return shipping. I reached out to them about this and the "customer service" rep said they're actually based in the UK and that only UK residents get free returning shipping.

Also, their clothes are crap and unwearable. Don't purchase! I'll get my money back through my credit card company. Dispute has been open, but what to do with these "clothes"? I wouldn't even donate them!

Only after you order earrings you receive and want to return do you find out that you can't return earrings. It says on the order slip that you can't return hair accessories, intimates or body suits. It says nothing about earrings. When you contact them for a return slip, they tell you that it says in a different place on their website that earrings can't be returned. They advertise that returns are easy. Not my experience.

I bought the chain mail dress - it comes in silver and gold - for my birthday party in 2021, which never happened because of COVID-19. I kept the dress until I had my birthday party last night. The dress literally started ripping and disintegrating on the dance floor! It was coming apart at the seams and I was shocked. I am 5'5 inches tall and I weigh 138 pounds and I bought a medium. I looked down and almost my entire butt was exposed. I wasn't jumping around and doing exercises... just regular dancing. IF you decide to buy it, bring another outfit with you in case it rips and
I am sure it will! Don't buy this dress. It won't last for a night of dancing and certainly don't plan on wearing it on New Years' Eve! It might work if all you are planning on doing is walking from your car into a restaurant, but dancing!?!? Forget it. I bought it a year ago, so I have no hope of getting my money back.

I returned my Alix Off-the-Shoulder Midi Dress I ordered in January before the 30 days had expired (ORDER NUMBER: #*******).
My ups says it was delivered successfully to their address but its march and I never got a refund.! Tried emailing customer service 20 times and called them numerous times no answer!

I have spent tens of thousands of dollars on this website over the years and this is the customer service I get?
I also ordered a few weeks ago 200$ worth of stuff when they had 60-70-% off and never even got a tracking number. I will definitely sue this $#*!ty company if i dont get my money back for my refund and items delivered.

Email:*******@ymail.com

I don't know if it's because I'm in America but I always have the best experience with nastygal. If I call the customer service it is amazing and always resolves my problem quickly and they have even given me store credit in exchange for nothing. I have never had a problem with returns- they are always free and fast. The quality of the nastygal brand garments is not amazing but they are also not expensive so you get what you pay for and I have never had a problem with anything falling apart. I usually buy other brands other than nastygal off their site. I truly love this website and like I said I truly always have an amazing experience so I felt obligated to share. I literally have spent thousands of dollars on this website and I don't have one thing to complain about. Not a single thing..

I bought a maxi dress from them and when i got it, the slit was so high you could see my entire Vag. I AM 5'2 145lbs! I have curves but I'm aware enough of my body to know my sizing. Especially for something as simple as a maxi dress.

I told them the problem. I paid for rush shipping to get it in time for my BF birthday. I was then told i had to pay for the shipping even though it states on their site that all returns in the US are free. Huh?

IM NOT here to bad mouth them, but just be aware that what you see may not be what you get. And you also may be out of extra money unnecessarily because the quality and fit isn't what you expected. Especially girls with a little more curves.

I have written a review on here that I shouldn't have written but at the time was true. I ordered about 7 pieces of clothing and returned 2. I paid for the shipping to have it sent back but for a long time they claimed that they have not received it which made me angry and believe that I now lost my $45, the clothing, and the shipping. Although, recently I have received an email that my $45 will be refunded to my account and I am very satisfied. The clothing is nice so I probably will purchase from here again but make sure to get a signature card at the post office to ensure that they got your package and you're not being lied to about your package missing! Super important! Good luck shopping, gals!

I bought a month ago some really pretty boots... they came 2 size bigger than my regular size... according to their size guide chart I am Size 8 (American) but they are so big I can't wear them, those things are enormous for me... so I tried to contact them but it seems to me you are only talking to a robot or something they kept telling me it was the right size and that they will return my money but I had to pay for the shipping my self... I paid for the shipping once why would I pay another 10dlls for a 30 dlls boots when they were obviously not the right size... they just said it was the right size and they can't do nothing about it... so now I'm stuck with the damn boots I can even sell them because they are too big. Just a waste of money and time. Don't buy anything from them they dont even bother to give you a phone number where you can talk with real people. So I gave them 0 star. Don't waste your money with this company. Here I attached a picture of the gigantic boots