Their return policy states that only international returns have to pay for return shipping and their site states that they're based in California, USA. I went to initate a return and it was charging me a fee for return shipping. I reached out to them about this and the "customer service" rep said they're actually based in the UK and that only UK residents get free returning shipping.
Also, their clothes are crap and unwearable. Don't purchase! I'll get my money back through my credit card company. Dispute has been open, but what to do with these "clothes"? I wouldn't even donate them!