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Marge W.

1 Level 1 Contributor
  • 3 Reviews
  • 7 Helpful Votes
  • 0 Thank Yous

Experience: Clothing & Fashion, Shopping

Member since November 2012

  • Reviews

    3

  • First Reviews

    2

  • Thank Yous

    0

  • Fans

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  • Profile Views

    458

Review Distribution

3 Reviews by Marge

12/19/18

Ordered two pairs of shoes in beginning of November. Received "tracking" days later that did not work. Contacted customer service and assured they were on the way and given another tracking number that did not work.
Contacted multiple times asking when they would arrive and asking if the shoes were authentic. Customer service said to be patient but never confirmed if they were legit.
No shoes. Filing a charge dispute with Mastercard, my bank, and filing reports with the BBB

UPDATE:: 12/31/18 Received two pairs of cheap pink and yellow plastic shoes by the brand name "fashion" when I ordered Camper oxfords and loafers for almost $200. What a scam!

8/31/17

UPDATE! I received a replacement store credit for the full amount after TWO months of back and forth. Original credit was "lost" when the company was sold and all records lost.
My advice:
- *******@*******@nastygalhelp on twitter (rather than email) and constantly try to keep everything public, not in private messages. I also hash tagged #nastygalscam which got a much faster response:)
- Don't take no for an answer... I kept repeating that them loosing all their records was THEIR problem, not mine, and that no other retailer requires customers to screen shot their credits in case the company looses them (?)
- They tried telling me the credits expired... I demanded they show me where this policy was listed on their website, especially the one I originally ordered from
- They tried to give me partial credit -- again I said no and demanded they do what is ethical and professional
*** DON'T TAKE NO FOR AN ANSWER! ***
Only down point -- now I'm stuck with a credit for their garbage site.

11/17/12

http://www.sheinside.com/Navy-Long-Sleeve-Geometric-Print-Pullovers-Sweater-p-100966-cat-1734.html#goods_description_top

The cheapest sweater I have ever seen! Horrible quality and the seams are barely sewn together. It is almost comical what a piece of junk this is!

Waited two days for confirmation email, a week for a fake tracking number, and over a month for the actual item. Sweater arrived with no tags, packaging, invoice, or company information.
Contact company via email (Chinese company with no phone number) 4 times asking for refund, no response back. Left negative review on another site and I received an email hours later asking me to review my bad rating in exchange for $10 off? Email was very hard to understand as it had obviously been (very poorly) translated. I replied back that I wanted to return item and got no response back.

Contesting my charge with paypal.

BUYER BEWARE,

Marge Has Earned 7 Votes

Marge W.'s review of fruitsandsnow.com earned a Very Helpful vote

Marge W.'s review of NastyGal earned 3 Very Helpful votes

Marge W.'s review of SHEIN earned 3 Very Helpful votes

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