Can you all please tell me where you live? I see bad reviews and I live in Ohio and I dont want to go through the same thing.

asked by Marhyonna b. on 2/10/13

6 Answers
Thumbnail of user ashleym87

A. Anyone that is an International Customer does experience custom fees, which is a bummer. But, at check out you are notified of this information.

Helpful  (2)
Thumbnail of user skylerk

You should be fine ordering from them. The people complaining are international customers. Their complaints about international shipping actually aren't Nasty Gal's fault. Unfortunately customs is just expensive, nothing to do with Nasty Gal :/

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Thumbnail of user louism34

Australia. Benefit of the doubt try it one time and see for yourself. If they have different suppliers then I hope that you'll get better quality for your money.

Helpful  (1)
Thumbnail of user jacquelinec5

If you do order from them, make sure you use Priority Mail or your own FEDEX to return the items. I purchased a few items from them and returned them because the quality and fit were poor.
Nasty Gal claimed they never received them. After much back and forth, the matter was never resolved and I was just out of some money. If you do order from Nasty Gal, make sure you get a tracking number and stay on tops of things so the same thing doesn't happen to you.

Helpful  (1)
Thumbnail of user carlyc23

They have several locations. I believe USA gets dispatched from the UK

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Thumbnail of user maddyg2

Canada. All Canadians get screwed anyways. But Nasty Gal is just a company full of idiots who don't know how to do their jobs. Nor do they even have respect for their customers. I had to actually be rude in order to get all my money back. Well not rude, just stick to my guns and express my displeasure with their service. TIP 1: Save ALLL chat sessions with customer care. They're so dumb and TIP 2: don't even bother with Nasty Gal. They have some cute stuff but my fave site is ModCloth. They know how to treat customers with respect and kindess. And they don't sound like robots.

Helpful  (0)

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