I returned my Alix Off-the-Shoulder Midi Dress I ordered in January before the 30 days had expired (ORDER NUMBER: #*******).
My ups says it was delivered successfully to their address but its march and I never got a refund.! Tried emailing customer service 20 times and called them numerous times no answer!
I have spent tens of thousands of dollars on this website over the years and this is the customer service I get?
I also ordered a few weeks ago 200$ worth of stuff when they had 60-70-% off and never even got a tracking number. I will definitely sue this $#*!ty company if i dont get my money back for my refund and items delivered.
Email:*******@ymail.com