Nastydress has a rating of 1.9 stars from 988 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Nastydress most frequently mention customer service, tracking number and business days. Nastydress ranks 41st among Clubwear sites.
The jacket was like an inter tube that goes on a bicycle and smells like it too. I'm to embarrassed to give it away.
I love their clothing and accessories! I get more compliments on what I purchased from them then anything I buy in the stores. The quality is wonderful and I am even wearing one of their shirts right now. I couldn't be happier with the shipping and the items I get from NastyDress. I recommend them to everyone I know, as long as you order appropriately to the size I'm 5'4 150 pounds and I order XL sometimes even XXL because their sizes are from China so be careful if your a small in the US you might want to consider going up a size, (no one will ever know) If something says fits to a Med and your like I am and curvy you may want to not order that unless you want fitted and smaller. Just know if you order appropriately you will have a wardrobe to die for and people will rave about what you wear.
I have a lot of experience with wig, I will say first off. But this time around, I am in need of a wog or two because I will be having carpal tunnel syndrome surgery. So, I was going for a natural look. I purchased two wigs for dirt-cheap prices. Both arrived within ten days and are just fine. I would say they are EXCELLENT for the price paid. Of course they will need to be styled on a wig stand, but I know how to do this so it's no problem. These wigs are actually better than ones I have purchased for twice the price in the past from companies that deal solely in wigs. My guess is that Nastydress is selling closeouts from various companies, as each style of wig on sale there generally comes in one color only-- very unusual. So, there's not too much of a choice on the site. But if you know what you're looking for, you'll be fine.
I placed three orders on the same day with Nastydress.com and only received one of the orders. The one order I did recieve came within 10 days. The other two orders never arrived. I filed a complaint with their website and was told repeatedly that it could take up to 25 days to recieve the product. After the 25th day I contacted their support team again and still have not received a reply. Buyer beware
Dear William M.
Thank you for taking your time to write your review.
We are so sorry about the issue that you had mentioned.
The parcel could be delayed by weather and peak season, we had contacted you for details, please check at your support ticket.
Thank you very much.
Kind regards,
Customer Service
I placed my first order in january. Had placed two more since. Havent received one order as of yet. Went online to check my orders and it says i dont have any orders in my history. Trying to communicate with anyone seems impossible. If i ever get my orders i will never order from them again. Feel like ive been scammed!
Where are my 3 orders?
Dear Kelly H.
We're extremely grateful for your constructive feedback.
We wish to start off by telling you that we are extremely sorry about the situation.
Your order is on the way for delivery and we had contacted for the latest status.
Please check at your support ticket and reply us.
Thank you for your cooperation.
Kind regards,
Customer Service
I recently ordered a item, paid to have the item rushed. The item arrived 2 weeks later. The items quality is extermely poor, thin and defiantly not what I expected. I immediately put in a ticket for a full refund, and I still have not received a call or even an email. I have tried numerous times reaching this company. No answer. I have emailed, and put in at least 6 tickets and still has failed to be contacted. I am requesting a full refund. Please advise at soon as possible.
Dear Bridget H.
Thank you for your recent comment.
We had checked that the order number provided is invalid, please provide us the correct order number so that we could check for you.
We looking forward to hearing from you.
Kind regards,
Customer Service
I ordered from this site just a few days ago. I picked out a cute Teddy to wear for my boyfriend on Valentine's day. I check the status of my orders constantly, and noticed that after a couple days the status was (and still is) "processing". I sent an email to their customer service to ask why that was, due to the fact the money had already been taken out of my account. I received a reply within 12 hours, and they said it was a "popular" item, and my order was due to ship on the 20th. They did offer for me to pick a different item to exchange, and depending on price they'd refund the rest back or I pay the difference if it was more expensive. I'm just a bit dissapointed that I won't receive it before valentines day, I was really looking forward to wearing it. I will leave another review once I receive my item!
Dear Katherine M.
Thank you your valuable feedback.
We are so sorry about the issue that you had mentioned.
We had arranged refund to you and if you have any further concern, please feel free to contact us at https://support.nastydress.com/ticket/ticket/index
Thank you for your collaboration.
Kind regards,
Customer Service
I am so happy with my purchase with nastydress.com there quality of clothing is very impressive and there pictures are true to there look, their true to their size and delivery was super fast too and I ordered to canada! I will definitely order and already have from nasty dress again :) so excited to see what their shoes an boots are like
I am still waiting for my order! I ordered it on 09/04/2015, exactly 5 months ago. Can someone please contact me? At this point, i would like a refund. 5 months is ridiculous! It's impossible to ever reach anyone to talk to.
Dear toni c.
Thank you for being kind enough to tell us about your experience.
I would like to start off by telling you that we are so sorry about this issue.
We did contacted you about this issue, please check at your support ticket.
We looking forward to hearing from you.
Kind regards,
Customer Service
Hi I did order of January 9,2016 J************** CHIC STRAPLES SLEEVELESS FLORAL PRINT WOMEN MAXI DRESS. I DIDN'T RECIVE PACKAGE. I DID PAY FOR. I FIND MY STATEMENT. WWW. NASTYDRESS ENGLAND CARD 0391 $ 20.23. My *******@gmail.com
I paid for my first order on january 12th and still have received nothing I paid for my second order on january 28th and still have nothing this is the worst site i've ever used! Never again will I use it!
Dear Vonda P.
Thank you, we always welcome feedback from our valued customers.
We wish to start off by telling you that we are extremely sorry about the situation.
Your parcel had been delayed and we had contacted you the details of this issue.
Please rest assured that it will be delivered and we will also provide compensation to you.
Kind regards,
Customer Service
I ordered an item on January. Still now not received. What I contact them they informed it will atlas take another 20 days. I asked for a refund but after that no response. Order no jj**************.is there any other ways to make an official complaint.
Dear aby a.
Thank you for taking your time to write your review.
We had arranged refund to you after working with you, please check at your credit card.
Please feel free to contact us if there is any further concern.
Thank you very much for your cooperation.
Kind regards,
Customer Service
I ordered 2 pants on Jan 10 2016 and today, Feb 3 I still have not received it. I tried to open a ticket but when I put the order # it says this is not the correct #. My orderis j**************. Could somebody help me communicate with them? I tried the phone but it is closed...
Dear Eva V.
Thank you very much for your attention, we are honored to get your reviews.
First, I want to offer my sincerest apologies to you for the issue.
There are some external factors which may cause some delay on delivery time.
This issue had been reviewed by us, please check at your support ticket for details.
Thank you for your support.
Kind regards,
Customer Service
I ordered a dress in december and didnt hear anything. Whats wrong with Youri site. Why cant i log in. The ordernumber JJ************** and refnr BLVSI*******9969
SKU ******* stylish shirt collar long sleeve bleach wash high slit womans shirt. I paid with Paypal and today a saw on your site That it is sold out. Please give me my money back! And nobody gets the answer on theire question whats wrong with the login on nastydress. Theire is something wrong because we cant log in.
Dear Lucia T.
Thank you so much for your important feedback.
Please provide us your order number so that we could check for you.
Or please contact us at https://support.nastydress.com/ticket/ticket/index with your concern.
Thank you very much for your kind support.
Kind regards,
Customer Service
I ordered two swimming suits from Nastydress in a size larger than I usually purchase and both of them will not even begin to fit... cannot return them because it is swimwear, a loss of $40.00 to me! I should have known better...
So Nasty Dress came back to "apologize" and advise me to look at the size chart... Seriously? That really irritated me as if I would purchase a swim suit THAT CANNOT BE RETURNED and NOT look at the size chart? DO NOT INSULT MY INTELLIGENCE NASTY DRESS. I'm more upset NOW than I was before so I changed my stars to 1, I would give them a negative 5 if I could.
Dear vickie p.
We're extremely grateful for your constructive feedback.
First, I want to start to say sorry for this issue.
The size of item we shipped out is according to the order information.
Please kindly refer to the size chart at each page of product description.
We will be in touch with the customer to figure of the best solution.
Thank you very much for your collaboration.
Kind regards,
Customer Service
Have purchased 2 dresses when I received them I couldn't believe how well it fit my body I felt fabulous the entire night. My packages arrived on time and rather quickly than expected which I was excited about. Customer service always replied quickly to my messages and always gave me information that I inquire about. I'm currently waiting on my next orders should be arriving shortly I'm excited. Oh, did I mention FREE SHIPPING!
Ordered January 16,2016 and unable to get a hold of anyone and when you click on support or login, you can't, the page just refreshes itself. Never again. They got my # but I didn't receive my order.
Dear Teri A.
Thanks to you for providing your extremely valuable feedback to us.
First, I want to offer my sincerest apologies to you for the issue.
Please confirm the information that you had filled when submitted the ticket.
We had contacted you about this issue, please work with us there.
Thank you very much for your support.
Kind regards,
Customer Service
I ordered a Christmas gift on Dec 18th which was late, I admit, but I assumed it would arrive eventually. It did not! Immediately, I received an email upon receipt of payment but never received any communication about shipping. Finally, on January 2nd, I requested a refund. I did get that, but what a waste of my time and effort! And not even a late Christmas gift.
Dear Cozette H.
Thank you for your important feedback.
We wish to let the customer know that we are extremely sorry for their disappointment.
Your order had been canceled and we had arranged refund to you.
If there is any further concern, please feel free to contact us.
We can and will do better in the future.
Kind regards,
Customer Service
I have tried 4 times with emails and once on customer services never had an account but can log on without to do return the dress was poorly made
Dear Sandra W.
Thank you for taking your time to write your review.
First, I want to offer my sincerest apologies to you for the issue.
Could you please refer to your ticket? We have resolved it there and we are now awaiting for your reply.
Thank you very much for your cooperation.
Kind regards,
Customer Service
I am not receiiving my order... it has been 3 weeks so far. Wanted it for an occasion. Your phone contact will not accept calls. I tried to make a ticket to inquire and your web site is not letting me submit it. I beginning to think you are a scam as all the other reviews about you are horrible. I will make a dispute if i do not receive anything in the next week to get my money back. Please contact me asap
Dear april g.
Thank you very much for your review.
I would like to start off by telling you that we are so sorry about this issue.
There are some external factors which may cause delay on delivery time.
We are more than willing and glad to assist the customer and we are going to contact him or her, hope we can solve the problem together soon!
Kind regards,
Customer Service
Answer: So sorry that I ordered from this company. It's an absolute scam. If it's too good to be true then it usually is!
Answer: Hello Ladies, If all of us put our money together that this company has of ours we could fly there and kick some butt. Seriously, PLEASE DO NOT ORDER. I read your reviews and it's always the same. I placed my Order Dec 2014, YES A YEAR AGO. I still get the response that most of you get. Has been shipped, hers the tracking number Blah Blah. I still try to contact these people twice monthly and ask the same questions with the same response and as of 2 days ago, now they claim they have no record of my order. It's for $35.00. And now my mission has become over the last year just to harass them for product. I don't care what condition or how it looks I want what I paid for. Yes, I take some small blame since I did not check them out before ordering but I was raised with values and principals to trust, and yes. INTERNET< do not trust,. Well, they scammed me so Im gona tell the world about this even after I receive my order. Im sure I won't but that does not stop me. In closing, good luck with your personal experience with this scam. I don't know why companies are allowed to operate in this fashion and possibly there does need to be some kind of legislation with the world wide web a part of daily life now. AND iM NOT one that advocates more government in my life. So, ladies, I wish you good luck with your dealings and just remember when I contact this place, I mention all of us who have been SCAMED. Hey, Fashion show, with their products to inform people this is what can and will happen to you. Im taking this business off the planet. Peace and light to all.
Answer: Dear helena, Thank you for your question. Please refer to the size chart before you choose the size. If you have any further concern, please feel free to contact us. You are a valued customer, and we are committed to providing you with the best service possible. Best Regards Nastydress Customer Service
Answer: Bad quality, bad management, etc equals bad reviews. The fact that they take your money and don't deliver the goods is more than bad its criminal. Please don't consider the bad reviews bogus. Question the good ones!
Answer: You will not get it in time for your trip. Your first mistake was ordering from them :(
Answer: For me i paid with my Paypal so i didn't give them my bank details. But i think they are thieves because ordered my dress on the 04/02/16 and still hasn't received it yet. Not even a message To say if it been shipped or not.
Answer: You not going to receive it. When you try to track your order the tracking number will be invalid
Answer: My shipping package had China on it... BUT be prepared to wait months for your order. I order in early March and got the dress in late April. I order an XL and it actually fit. DEFINITELY don't pay for a speedy delivery because I did and it was a waste of money. I will NEVER EVER order from them again.
Answer: Most people that order from this site never get their merchandise. I had to fight with them to get my money back. It's a scam!
Answer: I orderd my stuff got half of it... still didnt recieve the rest gotnhold of two chineses girls sooo rude from the customer service team. Didnt want the clothes very werid! So went through paypal they said i have to send the parcel back to them which cost me more then wot i brought so went throu barclays bank and the ombusman 3 mnths later got my money bk wasnt stopping till ingot it all back... The seller wanted to give me only $15 bull crap i refused so i took it futher. Thats the way to go to get ur money back!
Dear Sandra N.
Thanks to you for providing your extremely valuable feedback to us.
Would you mind sending us your valid order number or email address?
Please rest assured that we would like to assist you for any issue.
Thank you very much for your kind support in our work in advance!
Kind regards,
Customer Service