business logo of Namecheap

NamecheapReviews 8,207

3.7
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Namecheap Reviews Summary

Namecheap generally enjoys a positive reputation for its user-friendly interface, competitive pricing, and efficient customer support, particularly benefiting small businesses and individuals seeking affordable domain solutions. Many customers appreciate the ease of transactions and the prompt delivery of services. However, significant concerns have emerged regarding service limitations for users in certain regions, particularly amidst geopolitical tensions, leading to allegations of discrimination and inadequate support. Additionally, some users have reported challenges with domain management and perceived dishonesty in service practices. Overall, while Namecheap is well-regarded for its offerings, it faces critical scrutiny regarding its customer service consistency and regional policies.

This summary is generated by AI, based on text from customer reviews

service
115
value
112
shipping
68
returns
69
quality
100
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1,660,006 reviews
linh S.
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Quick and easy to use
January 10, 2014

Quick and easy to use

Date of experience: January 10, 2014
John V.
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Seems simple enough
January 9, 2014

Seems simple enough. Trying a different registrar as I have become disappointed with my current source.

Date of experience: January 9, 2014
Andrew D.
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Good thus far
January 9, 2014

Good thus far.

Date of experience: January 9, 2014
Donna R.
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Everything was very straight forward in purchasing my domain to the point where I didn't even need customer service. I simply followed the steps and successfully added the domain to my hosting provider. Thanks Name Cheap for having a good online customer experience set up.

Date of experience: January 9, 2014
Matt B.
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Fast and easy!
January 9, 2014

Fast and easy! Can't beat the price!

Date of experience: January 9, 2014
claudia S.
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Thanks
January 9, 2014

Thanks

Date of experience: January 9, 2014
Ena K.
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Quick search, easy use and more affordable than other sites. This is my 3rd time using the site, and I will continue using it in a future.

Date of experience: January 9, 2014
Andrea F.
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Easy good
January 9, 2014

Easy good

Date of experience: January 9, 2014
Tim W.
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A far better customer experience than than that with GoDaddy!

Date of experience: January 9, 2014
Abheek B.
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Very easy,hassle free,co operating.Really loved the friendly touch from the CEO and the entire Support Team. Thank You!

Date of experience: January 9, 2014
Valerie B.
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First time customer, so far so good!
January 9, 2014

First time customer, so far so good!

Date of experience: January 9, 2014
Joe C.
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Was pleased with everything except its been almost been 72 hours and my domain still hasn't propagated.

Date of experience: January 9, 2014
carolyn m.
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It took 2 and a half days to get the transfer approval email to actually let me approve the transfer. I was on Live Chat twice, and engaged in many emails back and forth with support staff trying to resolve this issue. They said it was a problem with Comcast which is my email host. Finally got it resolved, but it was very frustrating.

Date of experience: January 9, 2014
Luis G.
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Very easy shopping process
January 9, 2014

Very easy shopping process.

Date of experience: January 9, 2014
Fulvio D.
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One of the best hosting provider of the web, really.
I particularly appreciated that any time I had any problem the online chat assistance has been so fast and professional.
Bravi!

Date of experience: January 9, 2014
paola M.
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Its good, i hope it doesn't fail me
January 9, 2014

Its good, i hope it doesn't fail me

Date of experience: January 9, 2014
Antoinette G.
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Great
January 9, 2014

Great

Date of experience: January 9, 2014
Gabriel D.
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Nice i could use bitcoins!
January 9, 2014

Nice i could use bitcoins!

Date of experience: January 9, 2014
Cristian P.
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Fast, Excellent, and Secure!
January 9, 2014

Fast, Excellent, and Secure!

Date of experience: January 9, 2014
Martin S.
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Forget Go Daddy, namecheap is the way to go!
January 9, 2014

Forget Go Daddy, namecheap is the way to go!

Date of experience: January 9, 2014

From the business

Namecheap is a domain name registrar and web hosting company. We love our customers and thrive on making them happy.


namecheap.com
Founded in 2000
Los Angeles, CA, United States
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