MyUSReviews 5,288

A little snuffup with my order but John Benedict was a gem in helping solve the problem. He figures out the problem and came with a solution in no time leaving me happy and ready to use MYUS again :).

Thanks John!

Helpful, fast, kind and efficient!
Just waiting for my package to arrive now;)
I definitely recommand MyUS

Had a great and a very friendly customer service. John Benedict helped me the shipping process and quick response. Hope to do business again with MYUS.

I must say the Customer care service at MyUS is exceptional. I didnt give it a 5/5 because of the waiting time before the folks are available, but with a little bit of patience they handle all issues with care and a personal touch. Great thanks in particular to John Benedict for your assistance...

Helped by John Benedict who was quick to respond to the questions I had and clearly well informed. Much appreciated.

Easy to use and less complicated. Manage my shipment is so easy. MyUS make my shopping to the next level. Love it.

Smooth, fast and accurate. That's all I want. Answer all questions in a timely manner. Lucky to have John Benedict in your company. Give him a raise or 5 bucket of Beer. Either way will do!

My uncle shipped something to my account and he didn't put the appropriate suite number. Shipment was rapidly claimed back by using the awesome live chat thanks to John Benedict! I have my shipment now and my uncle is happy it didn't get disposed of or returned.

MyUS will helpe, resolve multiple issues, easy way to chat with MyUS customer service.

Very fast working Agent,

Hi, myus.

You definitely have one of the best support staff. Period.

Very warm and special thanks to Beryl Grace who went far and beyond to make sure my goods are shipped Asap. I am very impressed!

Keep up the amazing work. Myus is definitely fortunate to have you around Beryl Grace!

Bille

I omitted my suite number from the address by mistake and my package did not appear in my suite. The agent, John Benedict persisted on the chat helpline until he found it. He was patient and quickly found it and placed it my suite ready for shipping. The agent made the whole process easy and provided me a link to upload my proof of purchase.

John Benedict helped me resolve multiple issues within minutes and gave me some tips as to how to make the process easier in the future. Thanks MyUSA and John!

Thanks to John Benedict I was able to solve the problem very quickly.
There was a difference in the amount of the invoice declared by me and the unit price of the product, but I was able to correct it immediately by this live chat.

I would like to thank John Benedict for updating my shipment request in queue so that no package is left behind. Saved me from cancelling the request and starting over.

John Benedict helped answer my questions about the MyUS service, and was able to fix my issue with the valuation of my item. Thank you!

I had a few issues and John Benedict was such a sweet person to answer them all.
Thanks myus
Hope to receive my stuff soon

On was on chat with Beryl Grace and grace hellpped me with so much patience! It took over an hour but she had all the time in the world and gave me all the answeres i needed