Ahmed A.

This was one of the best customer service i have ever received from MYUS. I have tried the MyUS chat multiple times, but this time was exceptional. The representative named "Marielle" was very helpful, she knew what she is doing and resolved the issue i had which i have talked about with two other representatives earlier today but did not really help me. In addition, after she resolved the issue, I created a ship request. She was nice to check my request even though i did not ask, and she noticed that i still had one item in review. After letting me know, she reviewed the item for me, and canceled my my request, so i could make the request again with all my items together.