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MyUS
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MyUS

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myus.com
Julie R.
Australia
1 review
1 helpful vote
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So many places won't ship to Australia, MyUS is just...
September 17, 2014

So many places won't ship to Australia, MyUS is just brilliant, incredibly fast
Delivery, great communication, perfect!

Date of experience: September 16, 2014
Sylvia T.
Australia
1 review
0 helpful votes
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Prompt response
April 4, 2018

Jeff Peddle provided quick response and resolved my query...

Date of experience: April 4, 2018
Fahad A.
Kuwait
1 review
0 helpful votes
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Helpful person
March 17, 2016

Good experience fast answering Ms. Angel was so helpful and friendly

Thanks

Date of experience: March 14, 2016
john d.
Malaysia
1 review
0 helpful votes
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Excellant!
February 26, 2015

I was helped by Jessica on my problem. She did an amazing job! Thank you!

Date of experience: February 23, 2015
Alice W.
Hong Kong
1 review
0 helpful votes
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Account Setup Problem
February 26, 2015

Quick response and definitely help to solve my problem, thanks.

Date of experience: February 23, 2015
Rami H.
Saudi Arabia
1 review
0 helpful votes
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MyUs
June 13, 2015

Perfect Customer service, i had a live chat with Jessica and she was more than helpful

Date of experience: June 10, 2015
Norton S.
Hong Kong
1 review
0 helpful votes
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Customer Service personnel is very Helpful
February 23, 2015

Customer Service - Angel is very helpful in helping to submit a shipment request manually.

Date of experience: February 20, 2015
Alero S.
Nigeria
1 review
0 helpful votes
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Nice support
February 27, 2015

Thanks to Angel for helping me recover the abandoned item.

Date of experience: February 24, 2015
Gordon C.
Hong Kong
1 review
0 helpful votes
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Membership
March 21, 2015

Quick response. Polite reply from agent Jessica. Excellent service.

Date of experience: March 18, 2015
Anne V.
Israel
1 review
0 helpful votes
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You are the best
March 19, 2015

Thank you so much for your service
Sincerely
Anne laure

Date of experience: March 16, 2015
Anita P.
Australia
1 review
0 helpful votes
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Help with MyUS Adress zipcode query
June 27, 2016

Tyler helped me out quickly and efficiently with my query

Date of experience: June 25, 2016
Faisal J.
Saudi Arabia
1 review
0 helpful votes
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One of the best customer service by Jessica
December 20, 2014

One of the best customer service by Jessica. Very helpful.

Date of experience: December 17, 2014
tayam e.
Ghana
1 review
0 helpful votes
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I think jessica is a great representative
December 19, 2014

I think jessica is a great representative. She deserve 5 star

Date of experience: December 16, 2014
Kerin J.
Singapore
1 review
0 helpful votes
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Good customer service
January 5, 2020

Very efficient & helpful! Roderick helped me to resolve my issue in no time.

Date of experience: January 1, 2020
Carlos M.
Angola
1 review
0 helpful votes
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Great customer support.
March 26, 2016

Hi,

I have to thanks Tyler M for his great support.

Thank you,

Carlos

Date of experience: March 23, 2016
Sam K.
Oman
1 review
0 helpful votes
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Thanks TM
March 20, 2016

Tyler M assist me very well, and his had a good knowledge about my issues.
Thank you all.

Date of experience: March 17, 2016
Gregory C.
Australia
1 review
1 helpful vote
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Friendly, helpful and efficient.
March 21, 2016

Angel fixed my problem in no time. A pleasure to deal with.

Date of experience: March 18, 2016
Teury R.
Angola
1 review
0 helpful votes
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I got my problem solved
September 8, 2015

My query has been solved in just a few minutes! Thanks for Ashton

Date of experience: September 5, 2015
AHMED G.
Iraq
1 review
0 helpful votes
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Good services
September 7, 2015

Alison help me by waiting two days to sent my passport

Date of experience: September 4, 2015
K P.
Australia
1 review
1 helpful vote
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Great customer service
March 18, 2015

Great customer service received. Always provide me with immediate solution.

Date of experience: March 15, 2015
880 reviews are not recommended

Overview

MyUS has a rating of 3.2 stars from 5,294 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyUS most frequently mention customer service, live chat and many thanks. MyUS ranks 85th among Mail Forwarding sites.

service
711
value
617
shipping
554
returns
378
quality
559
+220
For over 18 years, global consumers have trusted MyUS.com to provide a simple, reliable way to shop US online retailers and ship purchases worldwide. We deliver a streamlined and cost-effective shipping process, complete online account management experience, and world-class customer service to 300,000+ members in 220 countries.

Business History

Operating since 1997, MyUS has been named to Inc. magazine's 5000 fastest-growing private companies six times, and for good reason. As the first and largest company in the industry, MyUS receives and ships over $260 million in eCommerce purchases annually, with hundreds of new members joining every day.
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