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MyUS
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MyUS

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myus.com
Rene W.
South Africa
1 review
0 helpful votes
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My experience
December 24, 2019

Michael has just given me excellent service and solved my issue immediately

Date of experience: December 21, 2019
wilguelson m.
TC
1 review
1 helpful vote
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I'm just want to Know more
August 4, 2015

I'm new from my us but I would like to know more about myus and see me

Date of experience: August 1, 2015
Omar a.
Saudi Arabia
1 review
0 helpful votes
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Excellent, Jessica helped me very much and i'm satisfied...
February 4, 2015

Excellent, Jessica helped me very much and i'm satisfied :)

Date of experience: February 1, 2015
Geoff B.
Australia
1 review
0 helpful votes
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Jessica was very helpful and pointed me in the right...
January 30, 2015

Jessica was very helpful and pointed me in the right direction to solve my query

Date of experience: January 27, 2015
Ali F.
Iraq
7 reviews
1 helpful vote
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Myus.com made a lot of impossible things possible
January 30, 2015

Myus.com made a lot of impossible things possible
Best regards to the talented team.

Date of experience: January 27, 2015
Ahmed S.
Maldives
2 reviews
0 helpful votes
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Excellent response
September 17, 2016

Response from Angel was prompt. My needs were accommodated as desired.

Date of experience: September 15, 2016
Bandula G.
Australia
1 review
1 helpful vote
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My request was handled promptly and efficiently
September 2, 2014

My request was handled promptly and efficiently. I am very happy with the service

Date of experience: September 2, 2014
Malak A.
Saudi Arabia
1 review
0 helpful votes
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Jessica is the best!
February 6, 2015

Jessica is the best!
I was facing multiple problems and she gave me great customer service

Date of experience: February 3, 2015
Mary U.
Philippines
1 review
0 helpful votes
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Knows how to listen
December 29, 2019

Roderick was helpful and is listening to my query very well.

Date of experience: December 26, 2019
Joao M.
Angola
1 review
0 helpful votes
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I had a problem with my package and Jessica help me...
February 5, 2015

I had a problem with my package and Jessica help me in order to solve.

Date of experience: February 2, 2015
Nawaf a.
Saudi Arabia
1 review
0 helpful votes
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Was so fast and helpful support thank you Jessica :). ..
February 5, 2015

Was so fast and helpful support thank you Jessica :) !

Date of experience: February 2, 2015
Brian S.
New Zealand
1 review
0 helpful votes
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Absolutely brilliant service
February 5, 2015

Absolutely brilliant service - items delivered efficiently and superfast to NZ

Date of experience: February 2, 2015
DFB S.
Kuwait
1 review
0 helpful votes
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Issue solved by Mr. Abubaker
May 29, 2021

Excellent service very professional and prompt reply

Date of experience: May 29, 2021
Charlene M. — MyUS Rep
over a year old

Thank you for the kind words, we appreciate it.

Najla P.
Saudi Arabia
1 review
0 helpful votes
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Password Reset Assistance
November 16, 2019

Roderick helped me reset my password, he was fast and very helpful.

Date of experience: November 13, 2019
Elvis P.
Albania
1 review
0 helpful votes
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I had a very helpful chat service at myUS with Jessica!
February 13, 2015

I had a very helpful chat service at myUS with Jessica! Congrats!

Date of experience: February 10, 2015
Memo B.
Saudi Arabia
1 review
0 helpful votes
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Jessica is so dedicated person & helpful, thanks for...
February 13, 2015

Jessica is so dedicated person & helpful, thanks for help.

Date of experience: February 10, 2015
Oscar Y.
Angola
1 review
0 helpful votes
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Service
September 30, 2019

I received excellent service from dorothea. She was very helpful and nice.

Date of experience: September 27, 2019
ahmad s.
Saudi Arabia
1 review
1 helpful vote
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First interaction
February 27, 2016

Her name was angel

Great service very quick and friendly

Date of experience: February 24, 2016
Tarek M.
Kuwait
1 review
0 helpful votes
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Very Good
January 2, 2020

Agent was very helpful and managed to resolve or advise properly.

Date of experience: December 29, 2019
naser F.
AE
1 review
1 helpful vote
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Considerate myus.com Ms. Judy
August 28, 2015

Attention to detail. Prompt reply back. No slouching about. Very attentive..

Date of experience: August 24, 2015
880 reviews are not recommended

Overview

MyUS has a rating of 3.2 stars from 5,294 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyUS most frequently mention customer service, live chat and many thanks. MyUS ranks 85th among Mail Forwarding sites.

service
711
value
617
shipping
554
returns
378
quality
559
+220
For over 18 years, global consumers have trusted MyUS.com to provide a simple, reliable way to shop US online retailers and ship purchases worldwide. We deliver a streamlined and cost-effective shipping process, complete online account management experience, and world-class customer service to 300,000+ members in 220 countries.

Business History

Operating since 1997, MyUS has been named to Inc. magazine's 5000 fastest-growing private companies six times, and for good reason. As the first and largest company in the industry, MyUS receives and ships over $260 million in eCommerce purchases annually, with hundreds of new members joining every day.
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