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MyUS

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myus.com
Mati y.
Israel
1 review
0 helpful votes
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Great service, most friendly, patient and helpful
January 15, 2015

Great service, most friendly, patient and helpful,

By Angel

Date of experience: January 12, 2015
Eduard G.
Kazakhstan
1 review
0 helpful votes
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Fast and prompt resolution of issues, especially with...
January 15, 2015

Fast and prompt resolution of issues, especially with respect to Jessica

Date of experience: January 12, 2015
Ct G.
BN
1 review
0 helpful votes
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Rhoderick
March 19, 2020

Excellent and fast reply! Compact answer to question.

Date of experience: March 19, 2020
alhamzah A.
Iraq
1 review
1 helpful vote
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Jessie remarkable agent
January 26, 2016

Jessie is very remarkable agent and helps me in my request

Date of experience: January 23, 2016
Ayman N.
1 review
0 helpful votes
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Delay in Incoming package
October 12, 2021

Jason was very helpful & reply professionally on my inquiry

Date of experience: October 12, 2021
Charlene M. — MyUS Rep
over a year old

It is our pleasure to assist you! Thank you for using our service.

Andrea C.
Singapore
1 review
0 helpful votes
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Many thanks to Devin!
July 29, 2015

Missing package located within a couple of minutes, thank you! Looking forward to receiving it :)

Date of experience: July 25, 2015
Abdulaziz A.
Kuwait
1 review
0 helpful votes
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Located my package
July 19, 2015

Thank you for your help and special thanks to alison.

Date of experience: July 16, 2015
Anas A.
Saudi Arabia
1 review
0 helpful votes
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Best customer service in history (Jessica) *heart*
January 24, 2015

Best customer service in history (Jessica) *heart*

Date of experience: January 21, 2015
Mazen A.
Saudi Arabia
1 review
0 helpful votes
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My request was fulfilled quickly and from the first...
January 22, 2015

My request was fulfilled quickly and from the first time.

Date of experience: January 19, 2015
Lars W.
Sweden
1 review
0 helpful votes
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Teresa was able to help me with the problem I had
January 22, 2015

Teresa was able to help me with the problem I had.

Date of experience: January 17, 2015
Mark S.
Sweden
1 review
0 helpful votes
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A excellent customer service
January 18, 2015

A excellent customer service. Jessica has been helpful and quickly fixed my challenges

Date of experience: January 14, 2015
Kim F.
Australia
1 review
0 helpful votes
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Live chat
November 13, 2019

Roderick was extremely helpful in assisting me today. Great customer service!

Date of experience: November 10, 2019
abdul m.
Saudi Arabia
2 reviews
0 helpful votes
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Angel
January 25, 2016

Angel shares with me the solution i should use to my problem

Date of experience: January 22, 2016
Filipe Z.
Angola
1 review
0 helpful votes
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Clear and Quick Response - Angel
January 25, 2016

Angel attended me very well, it was great to chat with her.

Date of experience: January 22, 2016
Adnan A.
Pakistan
1 review
3 helpful votes
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A great helper, Indeed
January 25, 2016

She helped me so quickly and with affection that I will not forget her, named as Jessie.

Date of experience: January 21, 2016
Peter K.
Singapore
1 review
0 helpful votes
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Excellent customer support!
July 29, 2015

My queries regarding shipping costs were answered promptly by Brie!

Date of experience: July 26, 2015
Yerbol S.
Kazakhstan
1 review
0 helpful votes
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Teresa from MyUS.Com was so helpful
January 29, 2015

Teresa from MyUS.Com was so helpful. I like MyUS services.

Date of experience: January 26, 2015
Okung E.
AE
1 review
1 helpful vote
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I had a request for an item return, Angel handled it...
September 3, 2014

I had a request for an item return, Angel handled it very well, excellent job!

Date of experience: September 3, 2014
zahraa a.
Kuwait
1 review
1 helpful vote
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I liked your service Wonderful
August 29, 2014

I liked your service Wonderful
Thank you very much

Date of experience: August 29, 2014
Karen V.
AE
1 review
0 helpful votes
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Providing value for the shipments arrived
July 11, 2016

Angel (agent) make it easy for me to provide values of each items arrived and she's nice.

Date of experience: July 8, 2016
880 reviews are not recommended

Overview

MyUS has a rating of 3.2 stars from 5,294 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyUS most frequently mention customer service, live chat and many thanks. MyUS ranks 85th among Mail Forwarding sites.

service
711
value
617
shipping
554
returns
378
quality
559
+220
For over 18 years, global consumers have trusted MyUS.com to provide a simple, reliable way to shop US online retailers and ship purchases worldwide. We deliver a streamlined and cost-effective shipping process, complete online account management experience, and world-class customer service to 300,000+ members in 220 countries.

Business History

Operating since 1997, MyUS has been named to Inc. magazine's 5000 fastest-growing private companies six times, and for good reason. As the first and largest company in the industry, MyUS receives and ships over $260 million in eCommerce purchases annually, with hundreds of new members joining every day.
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