Best site ever amazing shipping...
Thank you so much Julie for ur help..
Was good, the service, professionalism, and especially treatment.
Loved it so much.
Angel was very helpful and successful at assisting us today.
It was good helpful experience with fast and greet action
Very pleasant working with Angel at MyUS. Quick and knowledgeable. Thanks.
Good service sometimes but still shipping rate is high
Carl helps me with my question. He is good and helpful.
As it says, Jessica was fast and very helpful. Thumbs up
Angel has served my need excellent. Thank you so much and Happy New Year.
Sorted everything within 5 minutes! Excellent! Jessica was my customer representative.
Jessica was very helpful and answered my questions.
It was super, efficient! :) easy and straight to the point!
Thank you for the kind words! We appreciate the feedback.
Flawless, fast, polite service received from Roderick.
Jessica helped me right away and did my problem in few moments. I am so glad for that fast service.
Your company's and Angel's service is a really fantastic. Well done!
Packet back from abandon wrong address arrival package
It's the best site for personal shopping and international shipping.
They have an excellent customer service. Very fast reply. A++
Answer: You don't need to guess the weight of the item you want to purchase. The seller of the items should have the weight and with the use of the ship rate calculator, you can estimate the shipping cost without fear. http://www.myus.com/en/international-shipping-rates/.
Answer: We are located in Sarasota, Florida.
Answer: We are based out of Sarasota, Florida and all of our shipments are packed and shipped from our location. We currently do not do pick ups. You can learn more about our service here: https://www.myus.com/how-myus-works/. If you have any further questions feel free to contact us at support@myus.com or go to our website to chat with a Live Chat Representative 24/7.
Answer: Micaela, it all depends on the rules in Peru. I'm a MyUS customer and one of the reasons I like their service is because they give me a discount on the shipping cost, each time. There's an option in your shipping settings where you can select 'label as gift', usually customs aren't charged on gift items. Maybe you should try that once. Works for me all the time. I hope someone from MyUS will respond to your question and give you a more satisfying answer. All the best.
Answer: Thank you, Mariam! We are always looking for new ways to help our customers, and we are testing a program that will eliminate dimensional weight from your shipping costs. Please keep an eye on your email for an announcement about this exciting program, as we hope to make it available later this year. Thank you for shipping with us!
Answer: We can receive and ship orders from Banana Republic.
Answer: We do apologize for the delay. Our team will reach out to you as soon possible.
Answer: We are a real service. Please contact us here if you require our support https://www.myus.com/about/contact/
MyUS has a rating of 3.2 stars from 5,294 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyUS most frequently mention customer service, live chat and many thanks. MyUS ranks 85th among Mail Forwarding sites.
Hello! Thank you for your review on sitejabber. Glad to hear you were pleased with our service. Please remember the best way to save on shipping costs is to consolidate your purchases. Our shipping cost per pound decreases as the weight of the shipment increases. Also, our Premium membership service offers the best shipping rates.