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MyUS
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MyUS

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myus.com
Rukudzo T.
Canada
1 review
0 helpful votes
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Agent Went over and above
June 19, 2015

Thank you Kelly for going over and above to help me. :)

Date of experience: June 16, 2015
fofo M.
Kuwait
1 review
0 helpful votes
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Straight answer to my question
June 20, 2015

I had couple of queries and got straight answers that explained how to..

Date of experience: June 17, 2015
nour e.
Saudi Arabia
1 review
0 helpful votes
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Good
June 18, 2015

A little bit slow in response but it was good
Thanks kelly

Date of experience: June 15, 2015
Sildney N.
Angola
1 review
0 helpful votes
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Help
June 17, 2015

I had got a good experience because operator Jessica help me kindly,

Date of experience: June 14, 2015
Baltazar P.
Portugal
1 review
0 helpful votes
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Personalized service
December 26, 2014

Personalized service.
Attention and dedication.
Timely solutions online.
In short... Note 99%

Date of experience: December 23, 2014
Robert F.
FK
1 review
0 helpful votes
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Very good today, thanks
December 26, 2014

Very good today, thanks. Teresa the customer service rep, was spot on.

Date of experience: December 23, 2014
jaber a.
Kuwait
1 review
1 helpful vote
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Teresa is a great agent she has zero delay for replay..
December 22, 2014

Teresa is a great agent she has zero delay for replay..

Date of experience: December 19, 2014
Derek S.
Hong Kong
1 review
0 helpful votes
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Excellent service by Jessica at MyUS
December 21, 2014

Excellent service by Jessica at MyUS. She was friendly and helpful. Problem solved within minutes.

Date of experience: December 18, 2014
Imran T.
Saudi Arabia
3 reviews
0 helpful votes
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Prompt support and action taken
March 4, 2020

Agent Mr. Roderick provided due help in timely manner. Satisfied

Date of experience: March 4, 2020
Idres H.
Jordan
2 reviews
2 helpful votes
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Its fantastic
July 2, 2016

Amazing company and i advise every one to register

Date of experience: June 29, 2016
Muttahar H.
Yemen
1 review
1 helpful vote
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The best customer support
December 31, 2015

Teresa is very helpful and understandable, never let me down :)) )

Date of experience: December 28, 2015
ABDULLAH A.
Saudi Arabia
2 reviews
0 helpful votes
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Great service
July 1, 2015

I am chatting with Jessica she is a good helping me

Tank so much

Date of experience: June 28, 2015
saleh A.
Saudi Arabia
1 review
0 helpful votes
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Thank you myus
June 27, 2015

Thank you myus
Because this wonderful person and was friendly (Jessica)with me

Date of experience: June 24, 2015
Nildo E.
Mozambique
1 review
0 helpful votes
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Problem with card charging
June 27, 2015

I have been helped by Jessica, and she was outstanding

Date of experience: June 24, 2015
Hussain L.
Saudi Arabia
1 review
0 helpful votes
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Right on!
July 1, 2015

Very helpful and fast response, thank u Jessica :)

Date of experience: June 28, 2015
Bola M.
Nigeria
1 review
0 helpful votes
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Wrong value recorded against my package.
June 26, 2015

Teresa was very helpful. She resolved my issue without any delay.

Date of experience: June 23, 2015
raood j.
New York
1 review
0 helpful votes
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Jessica was Excellent
June 25, 2015

All my questions/inquiries were answered and explained professionally.

Date of experience: June 22, 2015
Mohammad k.
Kuwait
1 review
0 helpful votes
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Perfect
June 28, 2015

Jessica is perfect in her job well done and keep it up

Date of experience: June 25, 2015
Adel A.
Kuwait
1 review
0 helpful votes
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Good service!
June 27, 2015

Nice to talk with Jessica, she was great and helpful!

Date of experience: June 24, 2015
Pedro A.
Brazil
1 review
0 helpful votes
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Excelent
June 25, 2015

Jessica was very good and solved my problem quickly

Date of experience: June 22, 2015
875 reviews are not recommended

Overview

MyUS has a rating of 3.4 stars from 5,288 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyUS most frequently mention customer service, live chat and many thanks. MyUS ranks 85th among Mail Forwarding sites.

service
711
value
617
shipping
554
returns
378
quality
559
+220
For over 18 years, global consumers have trusted MyUS.com to provide a simple, reliable way to shop US online retailers and ship purchases worldwide. We deliver a streamlined and cost-effective shipping process, complete online account management experience, and world-class customer service to 300,000+ members in 220 countries.

Business History

Operating since 1997, MyUS has been named to Inc. magazine's 5000 fastest-growing private companies six times, and for good reason. As the first and largest company in the industry, MyUS receives and ships over $260 million in eCommerce purchases annually, with hundreds of new members joining every day.
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