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MyUS
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MyUS

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myus.com
Hugo C.
Angola
1 review
0 helpful votes
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Jessica managed to provide me a effective clarification...
December 5, 2014

Jessica managed to provide me a effective clarification and support.

Date of experience: December 2, 2014
Joenathan R.
Norway
1 review
0 helpful votes
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Jessica very nice person, respond to my question promptly
December 4, 2014

Jessica very nice person, respond to my question promptly

Date of experience: December 1, 2014
Paul V.
PF
1 review
0 helpful votes
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Good chat experience with Court
December 4, 2014

Good chat experience with Court. Job done quickly.

Date of experience: December 1, 2014
Ahmed M.
Iraq
1 review
0 helpful votes
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Excellent cooperative from Jessica who help me regarding...
December 3, 2014

Excellent cooperative from Jessica who help me regarding my case

Date of experience: November 30, 2014
Pitchayut Y.
Thailand
1 review
0 helpful votes
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Great Services.
July 23, 2019

Great supports and good communication.
Solve problems quickly.
I'm very happy with MyUS...

Date of experience: July 20, 2019
olafur D.
Iceland
1 review
0 helpful votes
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Good
December 13, 2019

Michael helped me with where my order was, fast and professional answers

Date of experience: December 10, 2019
Larissa M.
Brazil
1 review
0 helpful votes
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Amazing
August 9, 2017

Jeff D. Was very sweet and gave me all the information I needed. Amazing customer service!

Date of experience: August 8, 2017
Maria M.
TC
1 review
0 helpful votes
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Quick response
June 3, 2015

I was very happy with the quick replies from Jessica.

Date of experience: May 31, 2015
Ahmed T.
Iraq
1 review
0 helpful votes
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Good Support
June 3, 2015

Jessica in the support department was very helpful with my problem.

Date of experience: May 31, 2015
Saud A.
Saudi Arabia
1 review
0 helpful votes
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Amazing Assistance!
June 5, 2015

Fast, accurate, absolutely the best!

Thank you so much Jessica!

Date of experience: June 2, 2015
ahmed a.
Saudi Arabia
1 review
0 helpful votes
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Shipment on hold
June 6, 2015

Jessica helped me to resolve shipment on hold from the first contact

Date of experience: June 3, 2015
Kid C.
Singapore
1 review
0 helpful votes
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Customer Service
June 6, 2015

Really helpful Customer Service agent Jessica for useful advice on issues out of MyUS responsibility.

Date of experience: June 3, 2015
Richard F.
Seychelles
1 review
0 helpful votes
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Roderick Helps a lot
December 13, 2019

Roderick was really good and very helpful when attending to me.

Date of experience: December 10, 2019
Mohammed A.
Saudi Arabia
1 review
0 helpful votes
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Fix the weekly shipment
June 4, 2015

So thank you to miss Jessica be cause she help me very will

Date of experience: June 1, 2015
Mahmoud A.
Saudi Arabia
1 review
0 helpful votes
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Clear answer for my questions
May 31, 2015

Jessica replied to all my questions in very professional manner

Date of experience: May 28, 2015
Amit N.
India
1 review
0 helpful votes
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Great Support
May 31, 2015

Great support provided by Jessica, she answered all my queries.

Date of experience: May 28, 2015
Norah f.
Saudi Arabia
1 review
0 helpful votes
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My lovely company
May 29, 2015

The best company i ever use for shipping my stuff fro usa

Date of experience: May 25, 2015
Hosam N.
Saudi Arabia
1 review
0 helpful votes
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Answering my questions
May 31, 2015

Big thanks to Jessica for helping me & answering all my questions

Date of experience: May 28, 2015
Waratda T.
Australia
1 review
0 helpful votes
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Support
June 1, 2015

Live chat with Macy. Quick response, clear answerable

Date of experience: May 29, 2015
Mark K.
New Zealand
1 review
0 helpful votes
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Good service help!
May 30, 2015

I found Kelly to be very helpful and patience with my incompetence.

Date of experience: May 27, 2015
875 reviews are not recommended

Overview

MyUS has a rating of 3.4 stars from 5,288 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyUS most frequently mention customer service, live chat and many thanks. MyUS ranks 85th among Mail Forwarding sites.

service
711
value
617
shipping
554
returns
378
quality
559
+220
For over 18 years, global consumers have trusted MyUS.com to provide a simple, reliable way to shop US online retailers and ship purchases worldwide. We deliver a streamlined and cost-effective shipping process, complete online account management experience, and world-class customer service to 300,000+ members in 220 countries.

Business History

Operating since 1997, MyUS has been named to Inc. magazine's 5000 fastest-growing private companies six times, and for good reason. As the first and largest company in the industry, MyUS receives and ships over $260 million in eCommerce purchases annually, with hundreds of new members joining every day.
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