Credit card verification issue
Jessica
Very good advice
Court was very helpful and fast to answer all questions
My experience with roderick has been wonderful thank you
Has any other person used their service, cos they seems good, but I want to be careful
Teresa was very helpful,, I really appreciate her assistance in resolving the currency conversion.
Kelly was fantastic to deal with, very professional and helpful. Thank you!
Thank you Mrs. Jessica for your fantastic support!
Fast, straight to the point. Answering all my questions quickly
Thank you Jessica
Jessie was very efficient, clear, professional, friendly, informative and approachable.
I was attended by a very collaborative agent called Kelly and solved my issue immediately
I had an issue with one of my packages and been solved thanks to Julie
My colleague spoke to me. Kelly. And it was awesome
I live in Sydney, Australia (a long way from Florida, USA) and when the AUD is close to the value of USD (ie no less than AUD0.90) I utilise the services of MyUS.com when I purchase items in the USA
I decided to purchase some Travelpro luggage (very volume metric) in the USA even though currently the AUD is floating around 0.75 (not good losing AUD0.25 in the dollar)
Anyway I purchased my four (4) items and they arrived at MyUS.com from the retailer within 24 hours.
After exchanging many e-mails between MyUS.com and myself about trying to secure the most affordable and cost efficient shipping charges I decided stay out of bed until 23:00hrs Australian time (09:00hrs Florida time) and speak to a customer service representative.
I struck gold, John in customer service answered the call and I explained my problem to him, he briefly explained my problem to Patricia also in customer service and within 10 minutes my problem was solved and my shipment was on it's way downunder.
You wouldn't believe it about 30 minutes later (23:30hrs in Australia) my telephone rang in and it was John confirming my shipping rates and also advising my shipment was ready to go... unbelievable outstanding customer service
If that's not excellent customer service I don't know is...
Well Done John & Patricia Outstanding Customer Service, Keep Up The Good Work
Thankyou Thankyou Thankyou
Paul Downunder
I am very happy with service. Used many times and recommended to my friends.
Agent Kelly was quite helpful and courteous. Provided me with every information I needed.
They provide an excellent, easy-to-use services and i strongly recommended it.
Fast Response, good customer care and efficient service.
Overview
MyUS has a rating of 3.4 stars from 5,288 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyUS most frequently mention customer service, live chat and many thanks. MyUS ranks 85th among Mail Forwarding sites.
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- Sarasota, FL
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Business History
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members