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MyUS
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MyUS

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myus.com
Sarah A.
Saudi Arabia
1 review
0 helpful votes
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Jessica was so helpful!
April 29, 2015

She was cooperative, fast, and helpful. Thank you Jessica

Date of experience: April 26, 2015
Sabrina M.
Italy
1 review
0 helpful votes
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Good experience
April 30, 2015

Good experience in chat. Teresa was very efficient

Date of experience: April 27, 2015
rob k.
Australia
1 review
0 helpful votes
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Jessica was great
April 18, 2015

Jessica was very helpful in resolving my account issue.

Date of experience: April 15, 2015
Aiko S.
Hong Kong
1 review
0 helpful votes
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Jessie
April 14, 2015

Jessie was very helpful in sorting out my credit card confirmation process.

Date of experience: April 11, 2015
Bader A.
Saudi Arabia
1 review
0 helpful votes
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Felt valued
July 7, 2016

Carly was great by offering me a free year of membership since i'm an old customer

Date of experience: July 5, 2016
Karen E.
Japan
1 review
0 helpful votes
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Jennifer was very helpful
November 16, 2015

The agent Jennifer was very helpful and fast to answer my question!

Date of experience: November 13, 2015
Hussain L.
Saudi Arabia
1 review
0 helpful votes
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Prompt and very helpful!
November 9, 2015

I would try live chat again based on this pleasant experience!

Date of experience: November 6, 2015
Naresh D.
AE
1 review
0 helpful votes
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Angel is very much gud in understanding customer requirements.
November 9, 2015

Her way of answering Solved my query in few sentences.

Date of experience: November 6, 2015
phetmany p.
LA
1 review
1 helpful vote
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Credit card update
November 8, 2015

Excellence assistance on visa card information update
Assisted by Jessica

Date of experience: November 5, 2015
khalid A.
Saudi Arabia
1 review
1 helpful vote
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Perfect
November 8, 2015

Thanks a lot Jessica for answering all my question.

Date of experience: November 4, 2015
Stefan G.
Texas
2 reviews
0 helpful votes
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Great support
May 6, 2015

Had a very nice chat with Jessica today about membership issues. Great Support, highly appreciated.

Date of experience: May 3, 2015
Abdullah A.
Saudi Arabia
1 review
0 helpful votes
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The fastest money refund
May 4, 2015

It was really smooth and fast chat thanks to Teresa.

Date of experience: May 1, 2015
Sahal A.
Saudi Arabia
1 review
0 helpful votes
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Great Service
May 8, 2015

Teresa was Very kind and patient thank you for serving me

Date of experience: May 5, 2015
soad h.
Saudi Arabia
1 review
0 helpful votes
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Aske about storage fees
May 2, 2015

It is excellent experience Kelly was a great help and explain every thing clearly

Date of experience: April 29, 2015
Ahmed F.
Somalia
1 review
0 helpful votes
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Good response
November 17, 2019

I sent this rate Roderick to support me my needs

Thanks all the team

Date of experience: November 14, 2019
Patrick V.
Australia
1 review
0 helpful votes
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Memebership
April 25, 2015

Professional, polite and efficient. Just as you would hope

Date of experience: April 22, 2015
Amit M.
India
1 review
0 helpful votes
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Jessica' goodness!
May 3, 2015

She was very forthcoming, cooperative and made my life a bit easier.

Date of experience: April 30, 2015
Allis e.
Finland
1 review
0 helpful votes
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Good communication
May 4, 2015

Carl did a grate job by explaining all details needed.

Date of experience: May 1, 2015
Shamsa L.
AE
1 review
0 helpful votes
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Very helpful
April 29, 2015

Jon was great at introducing me to the website services!

Date of experience: April 26, 2015
tokuro N.
Japan
1 review
1 helpful vote
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Court is kindness!
November 27, 2014

Court is kindness!
His Description　is Polite and personality

Date of experience: November 24, 2014
875 reviews are not recommended

Overview

MyUS has a rating of 3.4 stars from 5,288 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyUS most frequently mention customer service, live chat and many thanks. MyUS ranks 85th among Mail Forwarding sites.

service
711
value
617
shipping
554
returns
378
quality
559
+220
For over 18 years, global consumers have trusted MyUS.com to provide a simple, reliable way to shop US online retailers and ship purchases worldwide. We deliver a streamlined and cost-effective shipping process, complete online account management experience, and world-class customer service to 300,000+ members in 220 countries.

Business History

Operating since 1997, MyUS has been named to Inc. magazine's 5000 fastest-growing private companies six times, and for good reason. As the first and largest company in the industry, MyUS receives and ships over $260 million in eCommerce purchases annually, with hundreds of new members joining every day.
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