I'd like to thank Angel for supporting me with an issue I had! You've been a great help.
It's really sophisticated and fast deal I am happy to provide this wonderful support
This is the best service that anyone can get. Recommend to others. Fast, reliable shipping.
Great service with excellent time by Angel. Hope you maintain this level.
Best technical support with the employee (Kristen)
I wish you lasting success
Kristen and Carl should have 50 stars Rate for thier service
Angel assisted me very promptly and efficiently. The service at MyUS is excellent.
Myus is basically the best for me as an online shopper! I really love them!
My agent Jessica, was a pleasure to deal with.
Prompt and knowledgeable.
Thank you so much
I love myus.com services, the staff is very helpful, everything goes smoothly.
It was quick, professional and efficient with Angel
Roderick was a very helpful person.
He explained the issues i had
Angel was great with quick responses to my questions.
Angel was so helpful and accurate in quickly resolving my issue.
Very happy!
Teresa were excellent and provided me with what I was looking for
Jessica was pretty quick to respond regarding the shipping info/query I had... :)
Went out her way to help. Provided a professional, polite and swift customer service experience.
The agent Julie was very polite and answered all my questions
Answer: You don't need to guess the weight of the item you want to purchase. The seller of the items should have the weight and with the use of the ship rate calculator, you can estimate the shipping cost without fear. http://www.myus.com/en/international-shipping-rates/.
Answer: We are located in Sarasota, Florida.
Answer: We are based out of Sarasota, Florida and all of our shipments are packed and shipped from our location. We currently do not do pick ups. You can learn more about our service here: https://www.myus.com/how-myus-works/. If you have any further questions feel free to contact us at support@myus.com or go to our website to chat with a Live Chat Representative 24/7.
Answer: Micaela, it all depends on the rules in Peru. I'm a MyUS customer and one of the reasons I like their service is because they give me a discount on the shipping cost, each time. There's an option in your shipping settings where you can select 'label as gift', usually customs aren't charged on gift items. Maybe you should try that once. Works for me all the time. I hope someone from MyUS will respond to your question and give you a more satisfying answer. All the best.
Answer: Thank you, Mariam! We are always looking for new ways to help our customers, and we are testing a program that will eliminate dimensional weight from your shipping costs. Please keep an eye on your email for an announcement about this exciting program, as we hope to make it available later this year. Thank you for shipping with us!
Answer: We can receive and ship orders from Banana Republic.
Answer: We do apologize for the delay. Our team will reach out to you as soon possible.
Answer: We are a real service. Please contact us here if you require our support https://www.myus.com/about/contact/
MyUS has a rating of 3.4 stars from 5,288 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyUS most frequently mention customer service, live chat and many thanks. MyUS ranks 85th among Mail Forwarding sites.