On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
MyUS Reviews Summary
MyUS has a rating of 3.9 stars from 5,288 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyUS most frequently mention customer service, live chat and many thanks. MyUS ranks 86th among Mail Forwarding sites.
We monitor reviews for authenticity
Had a couple of issues and they were handled really well by Carl. My assigned agent through web chat. Thank you Carl!
سايتيكى زؤر باش و باوةر پيكراوه من تةجرووبةم لةگةليان هةيه كارةكانيان زؤر ريك و پيكه
The support has been great. Jennifer especially stands out for her conscientious, diligent and patient service. Thanks.
The Live Chat with Jessie was very helpful and she was able to resolve the problem with ease... I was struggling the whole day yesterday and Jessie made my last day of the year 2015 very nice and happy...
She was also able to clarify my other query on phone number promptly...
Thank you Jessie...
Teresa is very helpful and understandable, never let me down :)) )
An excellent food processing machine (made in USA) makes my quality of life filling with enjoyment. Thanks
I had a question and Jessica was amazingly kind and helped me out.
Prices very high and they not delivered! I still didn't get my parcel! Endless and point less emails with stuff get you no where like was with me! If you are international buyer don't use them! First they would not excepted invoice from USA companies for prove of value of goods, they would lie to you, they would delay depart he to charge you extra for. Storage of your goods and no one care or do anything other than tell you how great they company is! Don't use them, I still waiting for package which should be arrived before Christmas!
I have problem some time because i order many different parts,
They help to get the right paper to export the parts outside USA.
Fast and get the immediate action to solve the problem
On scale of 1 to 10, i will be rating the following services:
1-Shipments registration (10)
2-Payments methods (10)
3-Sending Shipments (10)
Thank you MyUS
Jessica is Helpful and also very supportive in answering all my question and I request everyone to use their services. I have been using myUS all I can say is Awesome and Very Fast and Reasonable Rates.
I w'll try but i'm not good in english
The important thing they help in the customer service and solved my proplem^^
Hello
Jessica Assisted me very well and she was very clear and helpful! Thank you Jessica.
From more than 2 years of using many forwarders, MyUS still the best. It offers many services for your packages and support help desk is wonderful.
I can sort other services by quality as below
Aramex
Borderlinx
BoxHop
WorldShip
My experience with major logistical corporations have given me the worse customer experience i have ever seen, but MyUS are the ones to surprise me with the greatest customer care
Jessica was a delight and pleasure helping me create a shipment.
Jessica from myus she is always the best
In every time i chat with Jessica she is so helpful and patient and thank you!
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Elena. I am so sorry to hear of the issues you have experienced recently with our service and that you feel our shipping costs are too high. MyUS strives to offer the lowest express shipping rates in the business and our main goal is to always exceed your expectations on every shipment.
We have reached out to you directly in order to research this further but have not yet received a response. Please provide us with your suite as soon as possible so a Member Service Representative can assist!