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MyUS Reviews Summary
MyUS has a rating of 3.9 stars from 5,288 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyUS most frequently mention customer service, live chat and many thanks. MyUS ranks 86th among Mail Forwarding sites.
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MyUS best service in reaching your needs as soon as they could.
I would than Mrs.angel for helping me with my case. I have little problem with my packages that i couldn't ship it
I had a nice chat with Angel, and she was very helpful and helped me so fast.
Also, I would like to thank Eric for packing my packages for the last two orders, it was really well packed with care
Thank you for having great team and customer service at MYUS:)
Amna,
Angel make a full help for me I very happy for that.
Thank you
I start using myus from around 1 year ago, around 1 shipment monthly.
Really the shipping, packaging was Excellent, I'm so happy to ship with you.
Thanks for MyUS team.
Have requested Agent: Angel on why my product was on hold and she immediately unblock it for me to create a shipment request. It was so fast and she really did a great job.
I have been using myus.com to ship purchases from the US to Brazil. Every box has been complete and well packaged. But the one thing I love the most is that they stay in contact with you. If you email them with a question, you immediately hear back with an answer and help if needed. I have recommended the site to my other expat friends.
I have been charged for a mistake that wasn't mine, the package came with incomplete address, and they charged me with a lot of money! They robbed me! There are so many other companies and I will change to one of them and let them continue steeling people, I have had so many issues with my us for more than 5 years, I always let go and brush it off, but this one is too much. They will fail eventually if that is how they work.
My agent Angel was very responsive and helpful in resolving a few navigational issues I was having with the site. Everything worked as advertised, and the overall experience was seamless.
All and all I am satisfied with the service and my experience. I like the new improvements to the site - much better.
Good Day I would like to enhance the moral fiber of Ms Angel ( I don't have a surname) who has been a tremendous help in my time of distraugt with My U. S Com. Since the web site has changed, Iam not able to access it from my place of employment to create shipment requests. I am now forced to send the request via e-mail and Ms. Angel has supported my request with very rapid responses. I was very astound with her awesome mannerisms. My initial thought was that I was burdensome as no one was responding to my plight and she rescued me with her kind and prompt response each time. She is so worthy of high praise just when I was about to throw in the towel with My US.com. Hats oft to Angel.
Her name is Julie. She was much of a help. If i get to chose the agent to asesst me. Julie will be my only choice.
Thank you Julie
Very pleasant working with Angel at MyUS. Quick and knowledgeable. Thanks.
I have some issue with my package and that guy named angel helped me he is so nice thank you for employing such as him :)
Good service sometimes but still shipping rate is high
I have never received such a great assistance like this with your employee Erika
She is great! She not only address our request but ensure that everything went thru and also give us an status of our request.
I was an executive at PepsiCo in NY and if I was still working there I would definitely hired her to work on my team
She is perfect!
I recommend promote her to a higher level at MyUS company
Awesome you guys are the best and Angel is such an awesome agent thank u so much
What a smooth and fast support. I've never had a positive and fast support like that. I never give feedback. But I felt obliged to give my feedback because it is really amazibg and super support!
Just had a chat with Angel from www.myus.com livechat.
Conversation was smooth, problem was quickly solved.
Thank you Angel, you´ve made my experience with myus.com better!
Angel helped me to re-edit the values of my items. I am very satisfied. Thank you Angel.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello! Thank you for your review on sitejabber. Glad to hear you were pleased with our service. Please remember the best way to save on shipping costs is to consolidate your purchases. Our shipping cost per pound decreases as the weight of the shipment increases. Also, our Premium membership service offers the best shipping rates.