logo

MyUS
This website seems to be closed. Find similar businesses

MyUSReviews 5,288

3.9
myus.com

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

MyUS Reviews Summary

MyUS has a rating of 3.9 stars from 5,288 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyUS most frequently mention customer service, live chat and many thanks. MyUS ranks 86th among Mail Forwarding sites.

service
711
value
617
shipping
554
returns
378
quality
559

We monitor reviews for authenticity

Iraq
1 review
0 helpful votes
Follow Siva A.
Unfollow Siva A.
Send Message
Share Review
Report Review

Very responsive
March 27, 2016

I have contacted live chat of MyUs and I talked to (Jessie) for my issue.
I received a very good service and Jessie was very supportive in fixing my issue.

I'm happy with the service I got.

Date of experience: March 24, 2016
Angola
1 review
0 helpful votes
Follow Carlos M.
Unfollow Carlos M.
Send Message
Share Review
Report Review

Hi,

I have to thanks Tyler M for his great support.

Thank you,

Carlos

Date of experience: March 23, 2016
RU
1 review
0 helpful votes
Follow Mikhail Z.
Unfollow Mikhail Z.
Send Message
Share Review
Report Review

Great service and great support
March 26, 2016

Got situation when my package was selected for aditional inspection. My request to expedite had been treated very prompt manner by Angel. Do recommend MyUS service to my friens.

Date of experience: March 23, 2016
Saudi Arabia
1 review
0 helpful votes
Follow Myad H.
Unfollow Myad H.
Send Message
Share Review
Report Review

Myus
March 25, 2016

I have been with myus 3 years,, love them they are excellent and the best in packaging and delivery

Date of experience: March 22, 2016
Portugal
1 review
0 helpful votes
Follow LUIS F.
Unfollow LUIS F.
Send Message
Share Review
Report Review

Great customer Service!
March 25, 2016

Great customer service. Fast response form the CS representative (Mr. Tyler M.) and it's determination to handle with my issue.

A great Company has to have the best team.

Thanks, MYUS.

Date of experience: March 21, 2016
Saudi Arabia
1 review
0 helpful votes
Follow Turki A.
Unfollow Turki A.
Send Message
Share Review
Report Review

.
March 21, 2016

Mr. Angel helped me in professional way and finish my problem in short time
Best regards

Date of experience: March 18, 2016
Australia
1 review
1 helpful vote
Follow Gregory C.
Unfollow Gregory C.
Send Message
Share Review
Report Review

Friendly, helpful and efficient.
March 21, 2016

Angel fixed my problem in no time. A pleasure to deal with.

Date of experience: March 18, 2016
Malaysia
1 review
1 helpful vote
Follow Raidh A.
Unfollow Raidh A.
Send Message
Share Review
Report Review

MyUS Live chat support by Angel
March 21, 2016

Excellent customer service! Agent was very polite and provided quick and clear answers.
Agent name- Angel.

Date of experience: March 18, 2016
GB
1 review
0 helpful votes
Follow Savvas S.
Unfollow Savvas S.
Send Message
Share Review
Report Review

Quick and painless
March 21, 2016

I asked Angel to close my account as I no longer need it and she did it straight away without trying to convince me to stay with them. Thanks.

Date of experience: March 18, 2016
Australia
1 review
0 helpful votes
Follow Frankie M.
Unfollow Frankie M.
Send Message
Share Review
Report Review

Awesome service
March 21, 2016

Jess answered all my questions and more. Great service, she had to look things up and get back to me and she helped me resolve my issues

Date of experience: March 18, 2016
TC
1 review
1 helpful vote
Follow Vanessa H.
Unfollow Vanessa H.
Send Message
Share Review
Report Review

Tyler M
March 20, 2016

Tyler was exceptionally helpful! He made sure that I got my package with as little hassle as possible and remained very courteous. Tyler, You Rock! Thank you for being you :)

Date of experience: March 17, 2016
Morocco
1 review
2 helpful votes
Follow salaheddine b.
Unfollow salaheddine b.
Send Message
Share Review
Report Review

Many thanks for Jessica Carly and all MYUS workers its great service what you are providing for us
MYUS its WEBSITE BUSINESS that I love!

Date of experience: March 17, 2016
BN
1 review
1 helpful vote
Follow Alicia A.
Unfollow Alicia A.
Send Message
Share Review
Report Review

Package sent to wrong address
March 20, 2016

I contact myus via chat as I received the shipment from DHL and the address was not correct. Tyler M, was very helpfull and he review the details of the shipment and the city need to be change, so he will contact the carrier to make the appropriate changes.

Tyler M, thank you.

Date of experience: March 17, 2016
Angola
1 review
1 helpful vote
Follow Estevao T.
Unfollow Estevao T.
Send Message
Share Review
Report Review

Customer satisfaction
March 20, 2016

I have no complains, MyUS for us (Angolan customers) is the best option we have to facilitate our online shopping in USA.

Thanks Tyler M for the great support provided today through "MyUS Live Chat Support"

Date of experience: March 17, 2016
Sweden
1 review
0 helpful votes
Follow Mattias S.
Unfollow Mattias S.
Send Message
Share Review
Report Review

I have hade alot of problems with the package but tyler fixed it and was really calm even when i was not so nice =P
Great cutstomer service! Thanx Tyler M

Date of experience: March 17, 2016
Oman
1 review
0 helpful votes
Follow Sam K.
Unfollow Sam K.
Send Message
Share Review
Report Review

Thanks TM
March 20, 2016

Tyler M assist me very well, and his had a good knowledge about my issues.
Thank you all.

Date of experience: March 17, 2016
Saudi Arabia
1 review
0 helpful votes
Follow fahad a.
Unfollow fahad a.
Send Message
Share Review
Report Review

Nice chat
March 20, 2016

Tyler M has helped me understand the subject and was tactless in Haditha and treated

Date of experience: March 17, 2016
Saudi Arabia
1 review
0 helpful votes
Follow Abdullah A.
Unfollow Abdullah A.
Send Message
Share Review
Report Review

Thank you for support Angel
March 20, 2016

I really appreciated Angel for solve my problem and quick respond with my problem. Really i will continue with myus always because good customer service.

Thank you again for Angel and myus customer service.
Regards
Abdullah Al-Dossary
Suite 606-987

Date of experience: March 17, 2016
Czechia
1 review
0 helpful votes
Follow Michal S.
Unfollow Michal S.
Send Message
Share Review
Report Review

Thank you very much Mr. Tyler!
March 19, 2016

Mr. Tyler helped me very much! He answered me all my questions!

Date of experience: March 16, 2016
Australia
2 reviews
0 helpful votes
Follow Robert D.
Unfollow Robert D.
Send Message
Share Review
Report Review

BRILLIANT... FIVE STAR SERVICE...
March 19, 2016

ONE TYPES A QUESTION, ENGAGES IN A CIGARETTE, RETURN EMAIL ARRIVES, WITH ONES QUERY. THATS SERVICE. 5 STARS...

Date of experience: March 16, 2016