On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
MyUS Reviews Summary
MyUS has a rating of 3.9 stars from 5,288 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyUS most frequently mention customer service, live chat and many thanks. MyUS ranks 86th among Mail Forwarding sites.
We monitor reviews for authenticity
I had problem with my credit card transaction but with guide from TYLER M, really easy to help me out. I feel so happy with MyUs and all team
Awesome service, fast response & high quality service 10/10
Angel was very helpful to locate my package for me, and her replies are always prompt!
I have just received my parcel from Bealls in Florida via your shipping service. It arrived in record time. The person who parcelled it up was Juan and it arrived in excellent condition needing minimal ironing, which was a bonus! Well done for having such good staff. I will be recommending your firm to friends and family who need shipping services in the future as well as continuing to use your service personally.
Agent name was Jessie, I had issue with some of my packages undeclared values. I upload the new invoices and agent resolved my issues promptly. He was really usefull. Thank you
As an overseas customer (Saudi Arabia) I would like to thank MyUs for the late hours chat support It really helps when there is +8 hrs difference. And Jessie was very helpful to sort out my issue.
Jessie was a great help to helping me sort out my payment details to get started as a member. Having such helpful, attentive, and polite customer representatives gives me even more confidence about the services of this company. Thanks!
I had support from Jessie MyUS employee and I really appreciate the information and support received.
Dears
Im so happy for what happen because it show how much im secure
It show me how much service desk ready
It show me really how much you care with your customer
Thanks a lot
My package arrived in my country within 1 week time. Thanks to Angel, my package from Amazon also safely arrived at my suite.
Since two days Carl was the most considerate and helpful agent.
Hello i use myus for year and half and i wish to see mychina.com for china shipments i really wish that expened
I used other company from usa but myus it better with mmangment and offer and price also with haundel time and haundel package as if it you own package
Best luck
This email for thanks evry employees work hard to help and loyal so thanks from my heart
Rayan
First experience using MyUS to Saudi Arabia.
I really appreciate MyUS having the consolidation feature available as one of the leading forwarding agent doesn't have this ability and everything from Amazon just touch and go; making it a real pain in the pocket when one could've just waited for a few days before sending a very small item.
Another experience is the packaging expertise from MyUS. Glenn did a fine job in stowing all the coffee bags, Meccano box and iphone cases.
A real pleasure to deal with professionals.
Thanks again.
Jessie help stopping an immediate shipping request for me.
I am grateful for the prompt help and the politeness very much.
I have tried many companies but My US is the best in everything, I strongly recommend it, when you start with them you will now what exactly I mean.
I really appreciate the support of customers Services. Thank you very much.
I'm a premium membership whith MYUS since 2011, and I'm happy with MyUS service, actually all my shipments since that date are books, and the care that have been given to shipments packing encouraged me to ship more sensitive stuff like electronics.
Today I have received my package after seven days period of transport through FedEx Express from United States to Baghdad. It's my four time I try MyUS and I am so happy for collecting many things and sending in one package. Thank you for your services and I will always use MyUS in future
Many thank to Mr Ryle
And many thanks to angel
I have good services from myus agents and i thank them for that specially jessie
Thank you very much for that service
Dear Bob,
Thank you very much for your excellent packing of my Roots boots, which was a large footwear box, together with smaller MAC cosmetic items. The box arrived safely here in Melbourne, Australia, and in record delivery time on Thursday, just before the long Easter weekend. So, thanks Bob, I really appreciate it!
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Mail Forwarding Businesses
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review on Sitejabber.com. I'm sorry we did not meet your expectations. Shipping costs are based on your membership type and the total weight of what you are shipping. The value of what you are shipping does not factor into the total cost. Ship costs can be determined prior to shipment by using our handy shipping rate calculator which is available on our website. https://www.myus.com/pricing/calculate-shipping/ Please keep in mind in order to maximize your savings it is always best to consolidate as much as possible in your shipments. Our ship cost per pound decrease as the weight of the shipment increases.