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MyUS Reviews Summary
MyUS has a rating of 3.9 stars from 5,288 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyUS most frequently mention customer service, live chat and many thanks. MyUS ranks 86th among Mail Forwarding sites.
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I had a package shipped to a wrong address in the USA and it was supposed to be shipped to my MyUS account. Tyler M helped me by contacting the shipping company and getting it returned to the sender. I could not get help from sender or the shipping company but he helped me without any objections and without having any responsibility to do so.
As I mentioned in few previous reviews, the service being offered by MYUS team is excellent and sometimes exceeds expectations. I would like to personally thank Ms. Angel for her cooperation and spontaneous action on all issues related to my account and wish her as well as the entire MYUS team the best.
Best regards,
Saad
Website is so easy to navigate and my order got to me within 4 days from the States to Dunedin (New Zealand) which is amazing! I will always use MyUS in future for hassle free shipping.
I was helped by Tyler who was super responsive, helpful and proactive. Really great service.
Thanks MyUS, for make it so easy and so fast shop in the US, Tyler, big help you gave me, Jemier great packaging, all MyUs support team thank you for being there for me and and my goods. To all MyUs team keep doing what you're doing I appreciated. From Angola with gratitude
I use MyUS services since 2011. Before that I often had problems with orders from US: many shops refused to ship to Russia. And since 2011 these problems have gone almost completely. My packages are consolidated and I always get the tracking number so I can see them moving. Sometimes I prefer to order items from US stores via MyUS forwarding service instead of dealing with Russian internet shops. MyUS service and support is accurate and prompt: whatever questions I have they answer very fast. I want to specially thank Tyler M from MyUS support who was very patient and helping with my recent questions. Thanks a lot!
Hi,
I just wanted to give a big thank you to MyUS - there was an item I was wanting desperately, however the company did not ship to Australia. So, after some research I came across MyUSA - so I took a leap of faith - gave them my instructions and hoped for the best - this item means the world to me.
Anyway, I received it yesterday, it was wrapped to perfection to protect it, this was done by Derek (thanks Derek), it arrived sooner than I anticipated - overall I was so impressed with MyUSA that I would not hesitate to use them again or recommend them to friends.
Thank you to Derek and everyone at MyUSA for making shipments possible to anyone, no matter where we live.
Kind regards
Rose-Marie
When you get understanding and answering for your questions that means customer service. But if there is kindness and take care of every single point that means MyUs.com customer service agent!
From my deep Heart Thank you Patricia, Angel and All My-US staff.
Myus was changing my life as when I discovered the beneficial work performed by Myus started shopping in US stores and always used to the Myus as my shipping address. In no time I had problems with my orders, always came in excellent condition in time and time, unfortunately due to financial issue that my country is my account was canceled.
I do not know when that financial situation of my country will return to normality, hill anxiety to re-do my business... Thanks
This is the best shipping services I have ever seen. I had a problem with the registration but they fixed it by Tyler S (good job). I just received my first package, very fast Thank you My US
Carly was very helpful and she even apologised for the inconvenience I experienced when I tried updating my eBay shipping address.
Very good srevice thank you for assistan angle i was had very nice chat with your best support. Thanks
I would like to thank Myus for hiring such amazing person like Angel.
That was a very fast problem solver, directly to the point, I like that.
I think people like Angel is the reason that puts Myus at the top.
Keep up the good work.
Angel (agent) make it easy for me to provide values of each items arrived and she's nice.
Everything on MyUS's Team was great. Since the package status, and preferences at shipping, and even when i had doubt, had someone there to help me.
There is a lot of transportations options, many personalizations!
About the site and the team all of them are very helpful and glad to chat about any questions.
I'm very happy with my choice at MyUS.com!
Agent Angel has been very helpful regarding my issue.
"Jessie" the one who deals with me. He / She was amazing. Good communication. Easy to deal..
Carly was great by offering me a free year of membership since i'm an old customer
I just want to Thank Carly for going beyond to help me adjust my account. She was very helpful, informative and extremely fast with her service. I absolutely love this company.
As always when I contact my myus.com to notify something or even complain about anything the answer wouldn't take more than a day but this time it was faster from Angel customer service. She addressed my issue to me in a good manner and give me the options to solve it the way I'd be satisfied. Thanks for this great experience and for you Angel too.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members