MyTripReviews 2,828

Attention scammers! I ordered tickets to Bangkok for the beginning of January 2024 through this company "Mytrip". The order was made 2 months before departure. Order number MNBW82.10 days before the departure date they inform me that my ticket has been canceled and offer a refund. Which is what I took advantage of. I went to the link and clicked return all funds. I ordered another ticket from another company. 5 days before the departure date they inform me that my ticket is active again and I have to fly. To which I said that I already had a ticket from another company and would use their services, and asked for the funds to be returned to my account. They didn't pay me anything. I lost 830 euros. Don't trust them, they won't give you even a cent back.

I had booked specific seats together with my flying tickets. Without any information, 2 days before my flight, there was a problem with my tickets and I couldn't do check in. After communication with the support team( Wich are very helpful), I found out that there was not any reservation for the seats. After 2 months of the trip and a lot of research, the claim that I had done for returning me the money of the seats, Wich is 200 € total and not 5 or 10 €, has been denied by my trip. With only a few words from their side and telling me that they can not do anything unfortunately and that I lost my money. Moreover they have closed the case and I can not send any email anymore to my trip. Is this a scam site or wtf is going on, are they keep taking money from people and never giving them back what the should? I wouldn't suggest my trip to anyone especially if there is a problem with your flight and you have to take money back, guess what! They never giving them back.

Was excited to see a fair price for airline tickets, they were one hundred dollars cheaper than most other flights. But when you go to purchase the flights, it takes thirty minutes to book because they offer you so many add ons. And when you click no thanks a pop up will come up and ask, "are you sure?" Add ons I could understand include luggage but you were even being asked if you want to pay for a check in? Who does that!? In the end, I was fooled into selecting seats that cost an additional $100 despite being at the back on the plane. So slimy, sneaky and borderline unethical.

Fuad app and worst customer service. They scam and make mistakes and after that they don't make any changes infact if you cancel your ticket which you have to even though they receive full money from airline but they will not refund you full money. Don't follow any DCGA rules. I had same issue earlier from different app but received full money as refund within 24hrs. So they open fraud and scam people and don't help at all

1) Report the to https://secure.dot.gov/air-travel-complaint (See attached image.)

2) Report them straight to Visa and MasterCard:
https://usa.visa.com/Forms/visa-rules.html
https://b2b.mastercard.com/contact-us/

mytrip.com also operates: https://www.sitejabber.com/reviews/gotogate.com Surprise, Surprise, different website, same Scam.

I bought a ticket from this scam website. When I went to the airport, the airline did not honor the ticket so I was stranded. I have not been able to get a refund from mytrip, the airline who says they don't have a record of it and it been a nightmare dealing with my credit card company
These scamsters have mastered the art of fraudulently fighting a chargeback. They just send 20 pages of junk to the credit card company who is too lazy to read it and takes it as fact.
So a good way to report these scums is directly to MasterCard and Visa at the following sites

https://usa.visa.com/Forms/visa-rules.html
https://b2b.mastercard.com/contact-us/

Report the to your States Consumer Protection Office Here: www.usa.gov/state-consumer

Point them to this site the shows all the other victims of these frauds and explain your situation in detail.

Had a good rate for a flight so decided to book it. Filled in all my payment information, then the price suddenly changed. A button said something like 'check new prices rate'. So I clicked that, resulting in an immediate payment of the new price. Helpdesk says its my own fault. Worst experience ever! Now I have to pay a handling fee.