MyTrip

I booked a flight on July 14 and now it's the end of September and they still haven't finished the refund application to the airline. I mean, how complicated could a refund application be? Why are they taking so long? I needed the money, and it just pisses me off. My advice is to not use their service especially if you expect a cancellation and need a refund soon.

I had to cancel my family's ANA flight booked via myTrip. MyTrip said ANA will charge around $160 per person for cancellation and the site will charge around $42 person. They also said taxes among some other things are non-refundable. Imagine my surprise when the amount they said they would refund was $132 out of $4,000+! They could not explain why. They just kept me hanging in their chatroom. I say never book here!

After having booked a third flight in trying to get to MUC, also this one was cancelled by cheaptickets. The second, I cancelled. Apparently - although they offer it - they have no rights to sell Thai Airways flights.
So contrary to my recent review, I have to correct myself: this company is B******t. However the agents seem nice - whereas it is difficult to get to them via the stupid chatbot

I don't know why many people here are not happy with their services, I bought a ticket online and I changed the flight (due the Airline changing) very easy by a phone call. ( in less than 10 minutes)...
I had a great experience with them...

Booked and paid for my ticket well in advance. They emailed my a few hours before the departure saying they will not provide my agreed and paid for add-ons due to their own issues. No refund possible, customer service is nothing but a brick wall.

Refund & cancelled
My purchased ticket has cancelled by themselves & according to terms & conditions they should refund my money back unfortunately more than two years haven't got refund yet.
I have emailed them more than 100 times all the times same reply " refund is processing " but they doesn't know when refund process will be end.
I think cheat & stolen my money it was almost £200.

My flight was cancelled without any notice, and I had to buy new flights for 4 people so we wouldn't miss our connecting flight. I incurred significant costs at a last-minute price, and MyTrip is avoiding any refund, bouncing the responsibility to the airline, and questioning the cancellation itself, basically avoiding their obligations and wasting both my time and money.
I fully agree with other reviews that the company should not be allowed to operate with this modus operandi.
If anything goes wrong, you will lose your money—definitely not worth possibly saving a few cents.

Absolutely the worst agency I've ever seen! They canceled my flight 2 weeks ahead of travel, and offered no support on finding another alternative. Customer service in India, and you can't understand a word of their accent. After many back & forth emails w/ them, no resolutions

MyTrip is a scam - they will not process your booking, they issue vouchers which cannot be redeemed on their website, none of their telephone numbers work (i. E. 'This number has not been recognised' automated response or the line cuts off before it rings).

STAY AWAY, recently booked through this shower for a return weekend to Dublin. Outgoing flight went well but on the return flight, we went to check our hold bag only to find out that it was not paid. Cost us an extra £50. Spent ages trying to claim it back from them (call centre in some far flung location). Got just less than half back after 2 weeks and lots of time wasted on phone calls and emails.

I dont know what kind of company is this, I requested refund for my booking worth of $2200, contacted them several times, they have no answer at all. It took 7 months to respond, and says "refund has been rejected due to amount repaid by the airline is lower than our handling fee" wtf
When i contacted airline directly, Its not the case.

This is totally scam, better you book with other agency even if few bucks more.