From the business
Mytrip.com is an online travel agency, where you can book flight tickets, find hotel and rent a car all over the world. Moreover you can find useful information about flights, airlines and most popular destinations in Europe!
MyTrip Reviews Summary
The company has garnered a mixed reputation among customers, with positive feedback highlighting its affordability, ease of use, and efficient booking process. Many users appreciate the clear information provided about ticket inclusions and the ability to compare prices. However, significant concerns have been raised regarding hidden fees, unexpected price increases during the booking process, and inadequate customer support. Issues with flight changes, refunds, and ineffective communication have also contributed to dissatisfaction. Overall, while the company offers competitive pricing, its customer service approach appears to require improvement to enhance user experience and trust.
This summary is generated by AI, based on text from customer reviews
Too many paid options. I just want a ticket. No insurance or other things.
My experience was great very easy and cheaper than other tickets and thanks and I got the very thing quick and legit :)
Love that the price was cheap - just not the easiest website to navigate.
Would not accept my Apple Pay payment, switched to different card
Easy access, quick response, made booking my ticket very easy.
Too many optional fields are required. We shouldn't be asked to check in each items that are not required for the flight for e.g.
You go through the entire selection process just to be informed at the end that these seats are no longer available, however, if you select all the extras, the seats become available. You should not advertise at the lower price of the seats are not availabel.
Very easy to navigate. I will use their website in the future!
The initial price always changes after you have searched, selected and are trying to book. Its a bait and switch operation.
Website not great but great rate. Had to submit 4 times to get my ticket booked.
Excellent experience. Very easy process and beautiful user interface Thanks!
So many issues with the experience, if u would like to help let's talk via communication outlet (a hint- there is non!)
CUANDO ESTABA POR FINALIZAR LA COMPRA, REPENTINAMENTE SUBIO EL PRECIO UN 40%. TUVE QUE VOLVER A INICIARLA PARA LOGRAR QUE EL AUMENTO NO SEA TAN ELEVADO.
Muy buena experiencia, lleno mis expectativas de viaje, lo recomiendo
Love the tremendous options in flights and cost comparisons. Easy to navigate and reserve.
Too many cash generating options that don't help the passenger, but earn money for the ticket agency
Way too annoying with the 'options' to pay for extra garbage. Really scammy. So uncool. Whoever thought of that is a bad person.
Very happy to be able to bundle all in one transaction. Baggage options were however insufficient.
This is the second time this year that we booked a trip to Germany with MyTrip. The booking process for the first trip to Germany and this trip was flawless. For both trip bookings, the My Trip staff was very courteous, professional, efficient, responsive and proficient.
In just a few minutes the price raised up so i do not have any choice.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members