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MyTripReviews 2,649

3.1

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From the business

Mytrip.com is an online travel agency, where you can book flight tickets, find hotel and rent a car all over the world. Moreover you can find useful information about flights, airlines and most popular destinations in Europe!


mytrip.com
Founded in 2007
Sugar Land, TX, United States
+239
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MyTrip Reviews Summary

The company has garnered a mixed reputation among customers, with positive feedback highlighting its affordability, ease of use, and efficient booking process. Many users appreciate the clear information provided about ticket inclusions and the ability to compare prices. However, significant concerns have been raised regarding hidden fees, unexpected price increases during the booking process, and inadequate customer support. Issues with flight changes, refunds, and ineffective communication have also contributed to dissatisfaction. Overall, while the company offers competitive pricing, its customer service approach appears to require improvement to enhance user experience and trust.

This summary is generated by AI, based on text from customer reviews

service
776
value
739
shipping
516
returns
643
quality
692
This company responds to reviews on average within 8 days

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Very good and efficient got the good price easy to search and book

Date of experience: July 2, 2025
Tennessee
1 review
0 helpful votes
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Poor experience
July 12, 2025

Poor experience. You increased the price while I was paying. Bad practice!

MyTrip attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 2, 2025
Croatia
1 review
0 helpful votes
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Excellentt
July 12, 2025

The booking went smoothly. Fast and easy. Very happy with the service.

Date of experience: July 2, 2025
Massachusetts
1 review
0 helpful votes
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Easy, fast and great price!
July 11, 2025

Easy, fast and great price! Amazing added value. Very happy

Date of experience: July 1, 2025
Colorado
1 review
0 helpful votes
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Thanks for the cheapest flight with a guaranteed rate that didn't change.

Date of experience: July 1, 2025
Ethiopia
1 review
0 helpful votes
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Hi thanks a lot for this very good service best regard see ya at next flight

Date of experience: July 1, 2025
Texas
1 review
0 helpful votes
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This is an excellent way to book any and all your flights - fast and easy!

Date of experience: June 30, 2025
Israel
1 review
0 helpful votes
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From 107.5 euro the price was raised to 144.5 euro while ordering tickets

MyTrip attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 30, 2025
California
1 review
0 helpful votes
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Easy to navigate, it was helpful. Too many questions and options but on top of the price of the tickets

Date of experience: June 29, 2025
Missouri
1 review
0 helpful votes
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Muchas gracias Dios primero viajaré en el nombre de Dios espero toda su confiada en ustedes I no le defrauden por favor gracias

Date of experience: June 29, 2025
Malta
1 review
0 helpful votes
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Smooth and Professional to book, pay and confirm! I do not know how it will be for the check-in ye, but I trust the website.

Date of experience: June 29, 2025
Illinois
1 review
0 helpful votes
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Awesome -easy site to navigate, no surprises. Just a seamless process.

Date of experience: June 28, 2025
Florida
1 review
0 helpful votes
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Efficient and economical, with good guidance and thorough explanation

Date of experience: June 28, 2025
Japan
1 review
0 helpful votes
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Too many paid options
July 7, 2025

Too many paid options. I just want a ticket. No insurance or other things.

Date of experience: June 27, 2025
California
1 review
0 helpful votes
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Tris is legit
July 7, 2025

My experience was great very easy and cheaper than other tickets and thanks and I got the very thing quick and legit :)

Date of experience: June 28, 2025
France
1 review
0 helpful votes
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Love that the price was cheap
July 7, 2025

Love that the price was cheap - just not the easiest website to navigate.

MyTrip attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 27, 2025
California
1 review
0 helpful votes
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Would not accept my Apple Pay payment, switched to different card

Date of experience: June 27, 2025
District of Columbia
1 review
0 helpful votes
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Trip plan for Maine vacation
July 6, 2025

Easy access, quick response, made booking my ticket very easy.

Date of experience: June 26, 2025
Nepal
1 review
0 helpful votes
Follow Prabin E.
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Too many optional fields are required. We shouldn't be asked to check in each items that are not required for the flight for e.g.

Date of experience: June 26, 2025
Thailand
1 review
0 helpful votes
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Not the best
July 6, 2025

You go through the entire selection process just to be informed at the end that these seats are no longer available, however, if you select all the extras, the seats become available. You should not advertise at the lower price of the seats are not availabel.

Date of experience: June 26, 2025