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MyTrip

Overview

MyTrip has a rating of 2.8 stars from 2,242 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MyTrip most frequently mention customer service, return flight and credit card. MyTrip ranks 11th among Travel Agency sites.

service
768
value
733
shipping
511
returns
637
quality
687
This company responds to reviews on average within 23 days
+235
How would you rate MyTrip?
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Japan
1 review
0 helpful votes
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So far, so good
October 30, 2024

So far, so good. I got ripped off bad by this mob called KIWI.com a few years ago and got stuck here in Japan because of it. That hurt my life Bad. I am sadly very distrustful. I hope my faith can be restored in doing biz in this manner.

Date of experience: October 20, 2024
Bahrain
1 review
0 helpful votes
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First time i booked in your site but it's quite easy for me to check the flight and choose the cheapest one. Thank you.

Date of experience: November 20, 2024
Virginia
1 review
0 helpful votes
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Very very easy and quick
December 9, 2024

Very very easy and quick. Appreciate the efficiency! Would use application again when i travel more in the future!

Date of experience: November 29, 2024
China
1 review
0 helpful votes
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Great!
January 1, 2025

Great! Fast! Easy! Great! Fast! Easy! Great! Fast! Easy! Great! Fast! Easy!

Date of experience: December 22, 2024
Virginia
1 review
0 helpful votes
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Easy process
December 29, 2024

Easy process. Seamless entry. Easy to follow the prompts. Highly recommend.

Date of experience: December 19, 2024
Virginia
1 review
0 helpful votes
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Irritating website
November 20, 2024

Every click brings up a new screen trying to sell you some option, most of them things you'd assume airlines would do anyway, such as provide help if something went wrong.

MyTrip attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 10, 2024
Kuwait
1 review
0 helpful votes
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Ease of Booking
February 22, 2025

Great rates and Quick confirmations. Provided me with details on baggage which other sites were not providing.

Date of experience: February 12, 2025
California
1 review
0 helpful votes
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Good prices, too manny surprises
November 18, 2024

The procedure was easy.but I have taken that trip many times. Never encounter so many offers for extra charges. I was afraid I was not on the right site.

Date of experience: November 8, 2024
Indiana
1 review
0 helpful votes
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It is best site for me to book
December 2, 2024

I have the pleasure to let you know that you operate the best airline ever. Everything went on smoothly for me. Thank you very much.

Date of experience: November 22, 2024
Argentina
1 review
0 helpful votes
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Fue facil y buenos precios. Ya tuve una experiencia previa y fue buena

Date of experience: March 24, 2025
Jamaica
1 review
0 helpful votes
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Excellent Guys. Start Using My trip
November 14, 2024

I love you guys. You make things much easier and better. You guys deserve a 5 star. Others please start using my trip for your travel trip and make things easier.

Date of experience: November 4, 2024
California
1 review
0 helpful votes
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OUTSTANDING
February 15, 2025

I was able to book on MY TRIP with no hassles and hard time. This is an outstanding site thru KAYAK.COM. This is the BEST! Guaranteed

Date of experience: February 5, 2025
Turkey
1 review
1 helpful vote
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Bad
October 28, 2024

I didn't receive the airline booking reference and it required me to call the airline to get it as well as the e ticket number it's not shown no where, all other websites they send me the airline booking reference not only the 3rd party booking reference, i will never recommend to use this website anymore

MyTrip attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 18, 2024
Singapore
1 review
0 helpful votes
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Booking experience
January 21, 2025

It's easy to compare ticket from different websites. Price is reasonable and step is detailed. My experience is good. I will recommend to friends about my trip.

Date of experience: January 11, 2025
Sri Lanka
1 review
0 helpful votes
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Thanks did a great job thank you so much love it love it love it love it love it

Date of experience: December 11, 2024
California
1 review
0 helpful votes
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This my first time book from your website I love it the price very good too

Date of experience: December 11, 2024
Italy
1 review
0 helpful votes
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It took forever for me to book at the site of the airline…obviously cheap website,I'm glad my trip makes it work…coz I don't want to over pay 1.5 hr flight because I book last minute.im glad it still works and paid less than 100 euros

Date of experience: December 17, 2024
Michigan
1 review
0 helpful votes
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I had to start all over because I had to think through my purchase and it took too long.

Date of experience: December 8, 2024
Minnesota
1 review
0 helpful votes
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First time user
November 2, 2024

The process was pretty self explanatory. However prices are outrageous and the little hidden fees are even worse. Paying to receive alerts or to check in on phone.
Plus my ticket has no carry on bag

MyTrip attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 23, 2024
GB
1 review
1 helpful vote
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This is site is worse than 0 ratings. Stay clear of this site if you value your money. A ticket was mistakenly booked, called the customer service within an hour of booking to cancel, their manager said they would not cancel or refund even when a ticket wasn't issued yet all within an hour. That is an absolutely sham, all other sites gives you 24 hours grace to cancel mistakenly booked tickets. This is very shady and scammy. Spend abit more on other sites, it will save you the stress in the long run. Please avoid at all cost

Date of experience: October 14, 2024