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Mytrip.com is an online travel agency, where you can book flight tickets, find hotel and rent a car all over the world. Moreover you can find useful information about flights, airlines and most popular destinations in Europe!
The company has garnered a mixed reputation among customers, with positive feedback highlighting its affordability, ease of use, and efficient booking process. Many users appreciate the clear information provided about ticket inclusions and the ability to compare prices. However, significant concerns have been raised regarding hidden fees, unexpected price increases during the booking process, and inadequate customer support. Issues with flight changes, refunds, and ineffective communication have also contributed to dissatisfaction. Overall, while the company offers competitive pricing, its customer service approach appears to require improvement to enhance user experience and trust.
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Unfortunately there was no option to pay in Canadian Dollar And i need ed to pay usd. That conversation cost extra 26 cad for nothing!
Booked with MyTrip. After a few hours, they cancelled all my tickets for "technical reasons" after already charging me. Aside for now having to pay MORE now because the ticket prices went up, they also keep spamming me with emails on how long my refund process will take. STAY AWAY AT ALL COSTS!
They extra charge me saying high demand, but actually half of the plane is empty. It is a scam app
It was easy, clear and Quick to buy the ticket.
Reservation and information on how to check in was clear
I do not like the way you try to make me spend more money. Then, since I had refused all of your upselling, at the end you slapped on a $30 charge... Quite dissatisfied.
Super simple and easy! Gotta work on my military time skills though lol
Good prices, quickly customer service. I really recommend Mytrip
Bad experience. Website kept cancelling my order and making me refresh.
Yeah, all the services such as "lost bag" or "SMS updates" are total bull$#*! I shouldn't be forced to say "no I don't want to pay extra" 15 times while booking a flight.
Worked really well, fast with no glitches. Will definitely use again.
Great site, fair deal. Would love to see flights details and extra charges first.
Doesn't take discover through Apple Pay? Other than that is good to work with.
It is very easy to read and do some choice when I open to booking.
Cheap fares nice customer service and i finish my booking quick and easy
Cheap and easy. I get my booking number easily and the ticket was cheap. Thanks
Too many add-ons asking for extra costs. It took much longer to get through the process as a result.
Too many optional packages, just dont lose my baggage. Thanks.
Answer: flights@mytrip.com although don't expect a timely response (if any)
Answer: NO! They won't provide any service, unless you pay a penalty. Even if you need assistance for a situation that is outside your responsibility. This is really the type of sales an marketing organizations that ads nothing, just takes commissions and turns away when they need to deliver. Stay away!