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MyTripReviews 2,829

3.2

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From the business

Mytrip.com is an online travel agency, where you can book flight tickets, find hotel and rent a car all over the world. Moreover you can find useful information about flights, airlines and most popular destinations in Europe!


mytrip.com
Founded in 2007
Sugar Land, TX, United States
+239
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MyTrip Reviews Summary

The company has garnered a mixed reputation among customers, with positive feedback highlighting its affordability, ease of use, and efficient booking process. Many users appreciate the clear information provided about ticket inclusions and the ability to compare prices. However, significant concerns have been raised regarding hidden fees, unexpected price increases during the booking process, and inadequate customer support. Issues with flight changes, refunds, and ineffective communication have also contributed to dissatisfaction. Overall, while the company offers competitive pricing, its customer service approach appears to require improvement to enhance user experience and trust.

This summary is generated by AI, based on text from customer reviews

service
779
value
742
shipping
518
returns
645
quality
695
This company responds to reviews on average within 5 days

We monitor reviews for authenticity

Canada
1 review
1 helpful vote
Follow Ceyhun C.
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Unfortunately there was no option to pay in Canadian Dollar And i need ed to pay usd. That conversation cost extra 26 cad for nothing!

Date of experience: July 22, 2025
Israel
1 review
1 helpful vote
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Absolute Trash
August 1, 2025

Booked with MyTrip. After a few hours, they cancelled all my tickets for "technical reasons" after already charging me. Aside for now having to pay MORE now because the ticket prices went up, they also keep spamming me with emails on how long my refund process will take. STAY AWAY AT ALL COSTS!

Date of experience: July 22, 2025
California
1 review
1 helpful vote
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They extra charge me saying high demand, but actually half of the plane is empty. It is a scam app

MyTrip attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 21, 2025
Luxembourg
1 review
0 helpful votes
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Smooth experience, very clear instructions from the website.

Date of experience: July 21, 2025
Texas
1 review
0 helpful votes
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Easy booking
July 31, 2025

It was easy, clear and Quick to buy the ticket.
Reservation and information on how to check in was clear

Date of experience: July 21, 2025
Japan
1 review
1 helpful vote
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I do not like the way you try to make me spend more money. Then, since I had refused all of your upselling, at the end you slapped on a $30 charge... Quite dissatisfied.

MyTrip attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 20, 2025
District of Columbia
1 review
0 helpful votes
Follow Sonya O.
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This is our second booking with mytrip and this booking was wonderfully easy.

Date of experience: July 20, 2025
Minnesota
1 review
0 helpful votes
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Super simple and easy!
July 29, 2025

Super simple and easy! Gotta work on my military time skills though lol

Date of experience: July 19, 2025
Oregon
1 review
0 helpful votes
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Good prices, quickly customer service. I really recommend Mytrip

Date of experience: July 19, 2025
California
1 review
1 helpful vote
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Bad experience
July 28, 2025

Bad experience. Website kept cancelling my order and making me refresh.

Date of experience: July 18, 2025
Spain
1 review
0 helpful votes
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All is clear and easy
July 28, 2025

All is clear and easy. Information is enough. Payment quick.

Date of experience: July 18, 2025
Hong Kong
1 review
1 helpful vote
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Yeah, all the services such as "lost bag" or "SMS updates" are total bull$#*! I shouldn't be forced to say "no I don't want to pay extra" 15 times while booking a flight.

MyTrip attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 17, 2025
Indiana
1 review
0 helpful votes
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Worked really well, fast with no glitches. Will definitely use again.

Date of experience: July 17, 2025
California
1 review
0 helpful votes
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Multiple cities reservation
July 27, 2025

Great site, fair deal. Would love to see flights details and extra charges first.

Date of experience: July 17, 2025
Sri Lanka
1 review
0 helpful votes
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Doesn't take discover through Apple Pay? Other than that is good to work with.

Date of experience: July 17, 2025
China
1 review
0 helpful votes
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It is very easy to read and do some choice when I open to booking.

Date of experience: July 17, 2025
Thailand
1 review
0 helpful votes
Follow Youssef M.
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Cheap fares nice customer service and i finish my booking quick and easy

Date of experience: July 17, 2025

It was easy
October 11, 2024
Previous review

Cheap and easy. I get my booking number easily and the ticket was cheap. Thanks

Date of experience: October 1, 2024
Ohio
1 review
0 helpful votes
Follow Marcel D.
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Too many add-ons asking for extra costs. It took much longer to get through the process as a result.

MyTrip attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 17, 2025
South Carolina
1 review
0 helpful votes
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Too many optional packages, just dont lose my baggage. Thanks.

MyTrip attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 17, 2025
California
1 review
0 helpful votes
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No hassle, Easy to use, quick navigation, highly recommend.

Date of experience: July 16, 2025