MyPillowReviews 963

My husband and I mistakenly ordered their pillow a day apart and when I realized this, I canceled my order right away and MyPillow even sent me 2 confirmation emails. A week later, I got my order and I called them to ask why I still got my order when it was supposed to be canceled and they told me that I need to send the order back before I can get my refund. I explained to them that I should have gotten my refund back before the product arrived and they were so rude and insisted on me getting my refund after they get their item back. My point is that I don't need their pillow but I shouldn't have to pay for their mistakes. I honestly admitted to getting my order which I could have denied and gotten my refund first. BTW, my husband finally got his order and the pillow was nothing to write home about. It's just Like a regular $10 Pillow and not worth the price. I'm still waiting for my refund and all these happened in April 2020 and this is May 2020, a month after.

I purchased pillows for my husband that did not care for the lumps and wished to return them as they advertise 60 days satisfaction or a full refund. Well, let me tell you something, these people do not even answer the phone for me. I have been calling for two weeks trying to get a return authorization number. They have left me on hold for 30 minutes without anyone ever coming to the phone. I have sent emails. Finally got an email answered and said if I paid $9.98 for USPS shipping label they would send me the return authorization number and the shipping label. Three days later and numerous more emails, they have ignored me. WORST CUSTOMER SERVICE I HAVE EVER SEEN.

I was in the pillow and medical use cushion business. A shredded waste foam pillow in a pillow case is produced for about $1.50. The claims made are erroneous based on the many complaints. Don't believe a televised salesman just because he is on tv. $50.00 for any pillow is not worth it. If you think you need a shredded foam pillow then buy some polyurethane foam and rip it up and stuff it into a pillow case for about $10. Fox News is doing a disservice for carrying these ads.

My husband bought a My Pillow from Shop HQ. He was buying it for me because I get frequent headaches and neck soreness. When the pillow arrived I was kind of shock how small they were able to compress it, but we followed the instructions and let it inflate on its own. We fluffed it, turned it and whatever else to try to make it feel like a real pillow. It felt like it had 5 cotton balls and 3 feathers in the pillow. This was the worst pillow I ever slept on. There was no support or anything. I thought for $50 it should be a good pillow. I was angry and told my husband to take it back, but he doesn't like the hassle of taking things back and so now we are stuck (well he is). They should be ashamed. FYI The $10 travel to go pillow works so much better.

Too expensive, I sewed my own pillows for $8.65. I bought 2 bags of cut foam from Joann's, I even used French seams on the sides. Best pillow EVER, and the total price. I paid? $ 8.65 per pillow.! I got a good Sale price on fabic and foam. THAT is exactly what he uses. SCORE!

I tried to buy the pillow recommended for those who had been used to a goose down pillow. The person who took the order REFUSED to let me order the pillow that was recommended according to the web site. The pillow that was purchased / sent is hard, inflexible, it kills my neck, and I threw it out. She should have allowed me to follow the guidelines on the web site, and just filled the order. Total waste of $60.00. My Pillow is the pits. Save your money - total waste.