I was gifted 2 firm standard/queen pillows 5.5 yrs ago, I love how they wash & dry. I was buying pillows every 3-4 months, having said that, these pillows never go flat! I've slept better with these pillows than with any other! Best pillows I've ever laid my head on! The 10 yr warranty is great. I've discovered other products on their site & so far I'm happy with every purchase! The customer service is great, quick & knowledgeable!