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MyPillowReviews 963

2.1
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MyPillow Reviews Summary

MyPillow has a rating of 2.1 stars from 963 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MyPillow most frequently mention customer service, neck pain and king size. MyPillow ranks 4th among Bedding sites.

service
390
value
456
shipping
385
returns
282
quality
448
Minnesota
2 reviews
50 helpful votes
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Purchased two pillows a few years ago and found them to be OK... nothing special, nothing great... contrary to what was sold us. The sales practices and the product itself don't measure up and with all the ongoing complaints about BOGO offers, over priced mattress covers and the latest... a Covid-19 miracles cure, it's no wonder the guy is crazy and should be shut down. Never buy a product from this lunatic and you'll be glad you had nothing to do with My Pillow. Wish I could say the same.

Date of experience: August 24, 2020
Texas
1 review
3 helpful votes
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Bad
August 22, 2020

I'm glad I didn't buy from u cuz ur on Trump's size and he has no idea what he's talking about not do u u both have no proof of anything and sure talk a lot about nothing! I will never ever buy anything from a Trump supporter like u when u find out what ur talking about let people know than u can talk other than that u may think about not saying anything at all.!

Date of experience: August 22, 2020
Georgia
1 review
3 helpful votes
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3 Years testimonial
August 21, 2020

Received 2 identical pillows 1 had less filling, I have to wash every couple weeks in order for filling to plump back up, otherwise I get Bad neck pains and Bad headaches and then it takes about 3 hours in the dryer (on High) and to make Sure they are FULLY dry I let them set out for a couple more days, because if is NOT, I get the headache sooner, after ALL that I put the in a protective zipped case, which helps
Keep the filling confined to a smaller area, then I can put the pillow cases on. A LOT of work, in a couple of weeks I start over, makes me wonder if the filling is actually safe to breathe in at night? Just listening to
The owner speak in interviews, makes me feel he would say or do ANYTHING to make a Dollar, I would NOT buy ANYTHING from him or endorsed by him Again.

Date of experience: August 21, 2020
Utah
1 review
1 helpful vote
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I got sucked into buying a My Pillow because the advertising was so convincing. Big mistake! I bought the pillow recommended for side sleepers and it is so UNCOMFORTABLE i can't use it. Total waste of money. I would discourage anyone from buying one.

Date of experience: August 20, 2020
Florida
2 reviews
0 helpful votes
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Not up to the hype
August 18, 2020

Mypillow is hyped to be a superior pillow, but there nothing exceptional about them except the price.

Date of experience: August 18, 2020
South Carolina
1 review
0 helpful votes
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Worst Pillows Ever!
August 18, 2020

Purchased two pillows. They do not hold their shape. Pillow cases will not stay on. They are not comfortable to sleep on. Wake up with pain in neck

Date of experience: August 18, 2020
Canada
1 review
0 helpful votes
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The only reason I gave it a one star rating is because I couldn't give it a negative rating. I was expecting something that would be easy on my neck and let me sleep but the first night I realized I was ripped off by a money hungry thief. The pillow is a cheaply and very uncomfortably made piece of garbage. Lydel is a total ripoff!

Date of experience: August 18, 2020
Idaho
1 review
0 helpful votes
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This pillow is expensive for a bunch of torn up foam... honestly people do not buy these. After the first wash it was a matted mess. For the price I paid for two I could have gone to store and brought new ones that would at least last a year... the 10 year warranty is a crock...

Date of experience: August 18, 2020
Washington
2 reviews
0 helpful votes
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Doesnt work
August 18, 2020

I had shoulder and neck pain after using my pillow. I didnt think it was the pillow but my doctor said it was. She told me to stop using it and as soon as i did the neck and shoulder pain went away.

Date of experience: August 18, 2020
South Carolina
1 review
3 helpful votes
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MyPillow is a ripoff
August 17, 2020

Overpriced - no better than the cheap pillows at target/walmart/etc.
Save your money.
All their money goes into advertising (and fat mike's pockets)

Date of experience: August 17, 2020
Maryland
1 review
1 helpful vote
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MyPillow
August 17, 2020

The owner of MyPillow should say he is a Trump supporter so people can boycott his products if they choose.

Date of experience: August 17, 2020
California
1 review
0 helpful votes
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We just bought 2 premium pillow from MyPillow and we love them. The customer service rep was very helpful with selecting the right pillow for us. He even said that we can return at no cost if we don't like it and they can send a different one.

Date of experience: August 17, 2020
Florida
1 review
3 helpful votes
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I purchased their pillows and they weigh less than a feather and I wake up every morning with a massive neck ache.
Don't get suckered with their promos on sheets either. If you do the math your pay over $200 for 1 set of sheets. The promos are a ridiculous reduction of already extremely high prices...

Date of experience: August 12, 2020
New York
1 review
0 helpful votes
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Horrible pillow
August 11, 2020

I spent $50 on a pillow and when got it I found it to be so uncomfortable, when I tried to return it they made so difficult and charged a lot to return it.

Date of experience: August 11, 2020
Wisconsin
1 review
1 helpful vote
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My pillow is horrible
August 5, 2020

Just sucks. Plain and simple... horrible... not what they say...

Date of experience: August 5, 2020
Colorado
1 review
8 helpful votes
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Flat sucks
August 5, 2020

I'm going to ask for a refund of $100 for two pillows. We'll see how that goes. The first night, my face was on the sheet. It has now been a year. I have given the product enough time to produce. My Pillow=FAIL. Don't get sucked in like I was. After a year of proper washing and drying - FAIL. Keep looking. This is not a good pillow.

Date of experience: August 5, 2020
Florida
1 review
0 helpful votes
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The elastics are too long to hold it in place even on a 15" mattress. It slides around every time you move so you spend half the night pushing it back in place. Then when you call to return it they give you the runaround until you're past the return date. Don't bay anything from them!

Date of experience: August 3, 2020
Colorado
2 reviews
61 helpful votes
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One of the worst products I've ever purchased, as well as a scam business when trying to deal with them. Their ad stated buy one, get another free. I only received one and they refused to comply with their advertisements. Later I contacted them wanting to return the item, they refused & hung up on me. Horrible, cheap product that I ended up throwing out. Terrible customer service. Their ad is a lie.

Date of experience: July 31, 2020
Indiana
1 review
0 helpful votes
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By constantly showing and listening to Mr Lindell every 15 minutes fans of Fox News are turning off and getting their news from regular media, so My pillow will be reponsible for Trump losing!

Date of experience: July 31, 2020
Florida
1 review
1 helpful vote
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For years, I refused to try My Pillow because of the negative reviews. I suffer from severe arthritis in my neck and nothing would take away the pain. I had to take ibuprofen to sleep. Laying down hurt my neck. I decided I had to try something different. I thought at least My Pillow had a money back guarantee. Out of the box, I didn't think it would be any good. Just didn't seem substantial. But I gave it a try anyway. I was desperate. The first night was amazing. The pillow gave me perfect support through the night. I went to sleep with no medication, I slept through the night and I woke up with no pain. Granted, I have arthritis and it's never going to go away, but now I can sleep. People need to understand, everyone is different. What works for one person, may be awful for another. My husband absolutely hates the pillow. All you can do is give it a try. If it doesn't work, return it and get your money back..

Date of experience: July 30, 2020

About the Business

Hi, I? ۪m Mike Lindell, Inventor, Manufacturer, and CEO of MyPillow Inc. Years ago, like you, I found myself extremely frustrated with my pillow going flat. Most pillows are designed to break down. I would wake up in the morning with a sore arm, my neck...


mypillow.com
Founded in 2005
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