I had amazing customer service expectually from Vera, she's was amazing as this is my first time buying from them for Mother's Day and I was wondering how to track down my package as I wasn't fully understanding. She helped me understand and I really liked her in general, though I haven't got my package so I will give it 3 stars. About the site it was easy to navigate through. As I said I haven't gotten my package yet BUT when I do I will talk about the quality ect.
I'm usually a pretty sketchy person but But I gave this a shot and I'm so glad I did. It got to me two weeks after payment of that included getting it ready to ship in and out and it getting to me from China and I live in North Carolina United States the wall it was exactly as pictured the quality of the wall it was really great and the picture that I sent them turned out perfect I don't know why everybody else is saying they have problems because I had a great experience I'm usually one with the bad luck but for myphotowallet.com I can't say I did. Definitely recommend
This is absolutely the best Christmas gift, for my son in law's. Clear, smudge proof, good quality. Had ordered from another co,,, this is by far the best one… thank you
These guys and their work were amazing. Super helpful even when I messed up the order they were more than happy to correct my mistakes and quickly respond to emails.
Nice wallet, came with hard to read print but customer service is fixing the issue and sending me a new one. Great service. Will see how new wallet comes out and leave further review.
IF THERE WAS AN OPTION FOR NEGATIVE 5 STARS... THEY WOULD GET IT! DO NOT ORDER FROM THESE PEOPLE, IT IS A COMPLETE WASTE OF MONEY, THEIR PRODUCTS ARE ABSOLUTELY HORRIBLE. AND WHEN YOU ASK FOR A RE-DO OR A REFUND, THEY REFUSE TO DO ANYTHING TO MAKE IT RIGHT. AWFUL PRODUCTS AND AWFUL CUSTOMER SERVICE!
Looks nothing like the photo my daughter looks Chinese avoid! Half of her hair is missing so disappointed paid a lot of money I am so embarrassed to give it to the person
I bought a rechargable lighter, it messes up the first week, and now doesn't hold charge at all. I have emailed several times to get help and no one has responded at all. DO NOT USE, HORRIBLE CUSTOMER SERVICE
Just what I wanted for my daughter to remember her Sammy although gone will always be with her. So very pleased with the product. Will recommend to friends. Thanks
DO NOT BUY FROM THIS COMPANY. This company will not let me post my review on their site, so I have resorted elsewhere to make sure people know! I ordered my keychain over 3 weeks ago and still have not received it! I advise you not to waste your time and make the same mistake as I did. Their shipping company(YunExpress) is not reliable! I am highly disappointed in this company, and will not plan on purchasing from them in the future. This was my first purchase with this company, and it will also be my last.
Love the photo wallet. Great communication.
Only the shipment take a little longer (than I expected, but it's OK). I've previous order with them & satisfied, that's why placed the the order again.
Personally I enjoyed this product and would consider purchasing another product from this company. They were very communicative throughout the entire buying process.
I love the custom dog stamp I ordered. It works great and looks just like my pup. I like how they confirmed the design before creating and shipping. Would order again!
I accidentally added the wrong photo to my order and only realised after i ordered it. I emailed to ask if i could have it changed and they were very compliant and helpful with my request. Thank you
I ordered a key chain for my husband with my son date of birth and a photo. IT TOOK MORE THEN 60 DAYS TO GET MY ORDER! And guess what? MY ORDER WAS INCORRECT! I emailed about 5x and no one understands what I mean when I say the month engraved on my chain is incorrect. I have to keep explaining I order dec and engraved it says sept! This company is horrible. The item looks cheap and well see if I EVER get what I paid for. I may have to wait ANOTHER 60 days! Dont do it.
I would not recommend this company! Their site is Full of FALSE ADVERTISEMENT! Items looks perfect like glass - and then when it arrives —it's fake plastic with scratches Allllll over the frame! Bad Business! Requesting refund!
Listen I Order a Frame For Mother's Days & It Took So Long To Come I Asked Them For A Refund Before It Got shipped & They Refused Till I Got The Package The Frame Had A Whole Lotta Scratches & I Told Them I Don't Want It I Want My Money Back They Finding All Different Ways Not To Give Me My Money Back Y'all Don't Buy From Them This Is A Whole Scam
The wallet was great but the print came out to dark. They was more than willing to help correct the issue. Can't wait to see the new one.
My son bought me a wallet for Christmas with a photo of me; my sons and recently departed mum
It was awful and looked like a laurel and Hardy pic. O emailed them early Jan and still waiting for a reply DO NOT USE THIS COMPANY
The shipping sucks, it took 6 weeks for my order come in when it said a delivery date 5-7 business days and I paid so much in shipping costs. Their website says best support line and customer service. THE CUSTOMER SERVICE SUCKSS. I was emailing back and forth with their agent vivian and she never addressed my issues and she just kept asking me questions. It was a horrible experience! The website has a huge symbol of a headphone with customer service and they don't even have phone service. I had to drive to pick up my order because the delivery man never followed my instructions. The product was horrible. My keychain was scratched and had markings on the customized writing portion, and the keychain picture was so dark you couldn't even tell that there was a picture. You might as well just shop at your local customized gift shop! HORRIBLE SERVICE
Answer: Please tell the item link you are looking for! We'll check it for you!
Answer: They dont answer anything go thru your bank ti get an refund
Answer: Got mine but picture was poor quality and couldn't even make out who was in it
Answer: They do come with a cloth bag with a fold over top.
MyPhotoWallet has a rating of 2.2 stars from 262 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MyPhotoWallet most frequently mention customer service, several times and business days. MyPhotoWallet ranks 85th among Photo Sharing sites.