On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Your perfect job-winning resume awaits!
Thousands of users trust MyPerfectResume Resume Builder to make a career-winning resume online. MyPerfectResume takes the hassle out of resume writing. Choose from customizable templates and follow easy prompts to create the perfect job-ready resume, effortlessly.
MyPerfectResume Reviews Summary
The company has received mixed feedback regarding its customer service and overall reputation. Positive reviews highlight the quality of the resume services and commend specific representatives for their professionalism and helpfulness. However, significant concerns arise from customers regarding misleading subscription practices, unexpected charges, and inconsistent service experiences. Many users report frustration with the difficulty in canceling subscriptions and obtaining refunds, describing the customer service as unresponsive or rude at times. Overall, while some customers appreciate the service's capabilities, the company must address transparency and support issues to enhance its reputation.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Before I chose to use this service it informed me that it was free and once i spent hours building my resume it would not let me download until i paid. It was a trap. I would like to cancel this subscription immediately.
Our apologies for any confusion, Shalvina.
To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.
Great! Really helpful for first time resume builders
Thank you for sharing your feedback and rating us five stars!
After purchasing my resume and having it sent to my email, it disappeared and brought up a 5 year old resume
Thank you, Sonja, for taking the time to bring this to our attention, and our apologies for the negative experience. We take our user’s feedback very seriously, know that we hear you and we’re here for you, so please contact our Customer Service Team using the link provided below.
Contact Us: https://www.myperfectresume.com/contact-us
Easy to use templates. Suggestions for resume fields is very helpful.
Thank you for sharing your feedback and rating us five stars!
I think its a horrible tactic to have people fill out all this information only to tell us that we have to pay for it vs having a basic template for free and more advanced ones for charge.
Our apologies for any confusion, Tony.
To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.
Offered as a free service until you get to the end... then surprise! If you want your resume, you will need to subscribe. I felt a bit scammed. The program itself is fabulous, you do not need to trick folks into using it as a free service however.
Our apologies for any confusion, Harold.
To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.
Very helpful program, made the process of completing a resume for application easier.
Thank you, your feedback is much appreciated!
Awesome program for making resumes and cover letter.
Thank you for sharing your feedback and rating us five stars!
It was so much easier to use than if I had done it myself.
Thank you for sharing your feedback and rating us five stars!
I would like to be able to edit more... the template I chose wouldn't let me change the font size so that my 10 letter last name would fit on one line.
Thank you, Ruth, we’re always open to new suggestions on ways we can improve and your feedback helps us do just that!
Very helpful! Excellent resource for quick resume building and suggestions for professional wording!
Thank you for sharing your feedback and rating us five stars!
I dreaded making a resume. This was quick and easy and effective. Grateful to have found it!
Thank you for sharing your feedback and rating us five stars!
So far its really good i loved to use this apps, it's also guided me how to used the perfect templates.
Thank you for sharing your feedback and rating us five stars!
Its good, i hope it continues. I just need the resume. Hope i can get it
Thank you for sharing your feedback and rating us five stars!
Easier than I thought and my new resume looks so much more professional
Thank you for sharing your feedback and rating us five stars!
I searched for resume templates to update my existing resume and my perfect resume popped up. It was easy to use and at the end it said that I could download my resume for 2.99 fee which I paid and downloaded my resume. Today there was a pending charge of 23.99 on my account. I did not sign up for a subscription like the women on the phone said. I despise companies that do this to people and can not imagine taking advantage of people already struggling. This company would have continued to take my money without my knowledge since they sent no receipt or email for the charge. The only reason I noticed was because thing are so tight right now. I had already paid for my use of your service and suggested you to other people who now have to also cancel their cards. If you use this company they will steal from you. Even though I "cancelled" online and on the phone the email they sent afterwards shows they clearly plan on charging me again.
Thank you for organizing me and bringing my resume into 2021.
We're thankful for the amazing feedback you have given us, Robert!
Wanting to alter font sizes and haven't figured out how to do that yet
Thank you, Lisa, your feedback is much appreciated, please know that you can edit those directly from your Custom Format section there you can adjust the font size, spacing, margins, etc.
Let us know if this helps!
This literally saved my life. My mom has recently passed away, and after taking care of her for the past few years, I've found the strength to get back out there and find a job. THANK YOU for being so easy to find, and make. For the price of a coffee, I'll have applied to over a dozen jobs with 3 looking forward to my application.
THANK YOU!
Thank you, Chris, we truly appreciate your feedback, happy customers make our days brighter.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for sharing your feedback and rating us five stars!