On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Your perfect job-winning resume awaits!
Thousands of users trust MyPerfectResume Resume Builder to make a career-winning resume online. MyPerfectResume takes the hassle out of resume writing. Choose from customizable templates and follow easy prompts to create the perfect job-ready resume, effortlessly.
MyPerfectResume Reviews Summary
The company has received mixed feedback regarding its customer service and overall reputation. Positive reviews highlight the quality of the resume services and commend specific representatives for their professionalism and helpfulness. However, significant concerns arise from customers regarding misleading subscription practices, unexpected charges, and inconsistent service experiences. Many users report frustration with the difficulty in canceling subscriptions and obtaining refunds, describing the customer service as unresponsive or rude at times. Overall, while some customers appreciate the service's capabilities, the company must address transparency and support issues to enhance its reputation.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
THESE PEOPLE ARE A BUNCH OF THIEVES! I PAID THE "ONE TIME" FEE OF $2 AND SOME AND IMMEDIATELY CANCELLED. OF COURSE THEY BILLED ME FOR $34.95 A FEW WEEKS LATER. WHEN I CALLED, THEY MAGICALLY HAD NO RECORD OF MY EMAIL ADDRESS. HOWEVER, WHEN I DEMANDED THAT THEY CANCEL MY ACCOUNT, I RECEIVED A CONFIRMATION EMAIL. RIP OFFS!
THE WHOLE POINT OF SIGNING UP FOR A RESUME SERVICE IS TO HOPEFULLY FIND A JOB- MEANING ONE MIGHT BE LOW ON FUNDS. THEN THESE MFERS RIP YOU OFF!
PLEASE STAY AWAY FROM THESE JOKERS.
Sorry I am in a mad rush to get my resume so I can send to an employer ASAP. Ha, not possible. Getting ready to call and cancel as I gave a credit card to pay the $2.95 to print, got that, but had to go back for crucial changes and, amazingly they have no record of my email used to set up my log-in and can't access any other way. $%&&@#!*. Just hope I can cancel my acct. As easily as they took my credit card. Never again with these kind of services. NOTHING IN THIS LIFE IS FREE AND IF IT IS, SOMETHING IS WRONG!
Dear Anne,
Please contact us immediately so we can resolve this matter. You can provide us the last 4 digits of the card used so we can search for the account. Our toll free number is 1-855-213-0348; we are available 7 days a week 6am-midnight EST. Or if you prefer, you can email us at: customerservice@ myperfectresume.com
Best Regards,
My Perfect Resume
Don't use this website it is a rip off scam!
After you finish the resume that you have created from the halfass templates,
It asks you to click on a one time fee resume or a monthly fee membership, click the one time fee and you are led to believe its a "1 time fee". NOT TRUE! Your a member anyway,
A Word document Resume can be created better than this! And without the stress of another conniving scheming website company stealing money from people!
A "FREE" resume will cost you 5.00 if you catch there scheme and call to cancel the "Trial Membership" in 10 days or 15 days... otherwise it will cost you 35.00 additional and every month until you catch it. That's BULL$#!@
Thank you for the information and we’re sorry to know that you experienced this, we’re ready to help make this better for you, Todd! Please contact us in order to help you sort this out at: https://www.myperfectresume.com/contact-us
In a moment of desperation I downloaded the $2.95 one-time use template. I was charged an additional $1.00 fee and a "foreign transaction fee" which appeared on my credit card statement.
The resume was extremely poor quality, and was uneditable upon download. DO NOT USE THIS SITE!
Dear Bonnie,
Thanks for your comments. We appreciate your feedback.
The subscription that you purchased cost $3.95 in total, but unfortunately some banks do charge an additional transaction fee since we are an international company.
We are sorry you had some formatting problems. Please contact our customer service department for help with formatting issues.
Our customer service team is available 18 hours a day, 7 days a week from 6am- Midnight EST at toll free 1-855-213-0348.
Best regards,
My Perfect Resume
Totally got ripped off by these guys as well. Very misleading pricing and a crappy product to boot. Wish I'd read these reviews first.
Dear Krysse,
Thanks for your comments.
We are very clear that when you subscribe there is an auto-renewing feature, but you can cancel anytime and if you don’t cancel your subscription, we will bill you at the monthly rate of $34.95. We state this feature on your payment confirmation page and again give you this information when we send you your payment confirmation to the e-mail address that you use when you signed up.
If you have questions feel free to contact us by calling our customer service number at 1-855-213-0348, 17 hours a day, 7 days a week; by live chat, by e-mail at customerservice@myperfectresume.com, or you can even go to our website, where there is a self-cancellation feature under the “My Account” section.
Best regards,
My Perfect Resume
This site is a scam that is almost impossible to protect yourself from. Run for the hills... Anna B has her patter down perfectly and you will get no help when you call their customer service number. Read the email carefully that they send you because it carries all kinds of small print that will cost you lots of money.
Dear Christy,
Thank you for your comments. On the rare occasions that our customers feel we did not meet their expectations, we welcome constructive feedback.
Our subscription prices and policies are not in fine print, but rather are clearly stated in the details of the subscription underneath each price option, in bullet form as well as in the confirmation email you receive once you subscribe. We do offer several ways to cancel including by phone, live chat, email, and self- cancellation in your Account Settings!
If you have any questions, our customer service team is more than willing to help. We are available 18 hours a day, 7 days a week from 6am- Midnight EST at toll free 1-855-213-0348 or through live chat on our site. If you prefer you can send us an email to: customerservice@livecareer.com
Best Regards,
My Perfect Resume
myperfectresume.com should be renamed myperfectripoff.com, as this would better describe their core business principles. These insects describe the service as free and after input of all your resume details tell you that a payment of $2.95 is required to save a crappy resume to your computer. Once they have your bank details they start to drain your account month by month.
These people are scamming dogs of the highest order and should be shut down and thrown in jail. Livecareer*. Com and myperfectresume.com are a scam, fraud, ripoff or whatever else ypu want to call them. The service they provide is not even worth $2.95, and they prey on people who dont check their bank statements. If you are scammed by these low lifes, make sure you contact your bank for a refund and report them as a fraud.
Dear James,
Thank you for your comments. We appreciate negative and constructive feedback from our customers.
Our free account gives you the opportunity to try out creating a resume and cover letter resume before deciding to purchase. The ability to print, email, or download your resume are only listed as a feature of the paid subscription and are not listed as a feature of the free trial. We also take great care to inform our subscribers that the subscription is auto-renewing. The subscription that you paid for $2.95 has a recurring billing feature and you can cancel at any time. Underneath the description of the subscription in bullet form, as well as in the confirmation email you receive once you subscribe. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings!
James, we take pride in providing effective and valuable career, resume and cover letter assistance to hundreds of thousands of people. Because the job market can be tough these days, many of our customers use our site for more than just a month, realizing that a customized resume and cover letter for each position for which they are applying increases their odds that they will become employed.
You can also contact our customer service team for help! We are available 18 hours a day, 7 days a week from 6am- Midnight EST at toll free 1-855-213-0348 or through live chat on our site. If you prefer you can send us an email to: customerservice@myperfectresume.com. We also list our contact information on our "Contact Us" and "About Us" Pages on our site.
Best Regards,
My Perfect Resume
This site is so helpful! I'm looking for a new job and needed a new resume so I found these guys. The site is really easy to use and shows you all of the examples you need to complete your resume. I was able to choose a design, add their examples and print my resume for a few bucks. TOTALLY WORTH IT! I will definitely recommend again.
Hi Jessica N.,
We are so happy we could assist you in creating a resume for your job search. We also thank you for taking your time to recommend our site! Wishing you all the best in your search Jessica!
Best regards,
Anna
LiveCareer
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Anita,
Thanks for your comments.
We make cancellation really easy as we provide 4 ways in which you can cancel, by phone, chat, email and online. If you have successfully cancelled your service we automatically send out cancellation confirmation email for your records. We do not know exactly how or what method of cancellation you have used when you cancelled your service, because if it is cancelled immediately and successfully you will not be billed for the monthly charge.
If you have any questions regarding your subscription our customer service team is available 18 hours a day, 7 days a week from 6am- Midnight EST at toll free 1-855-213-0348or through live chat on our site. If you prefer you can send us an email to: customerservice@myperfectresume.com
Best Regards,
My Perfect Resume