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Your perfect job-winning resume awaits!
Thousands of users trust MyPerfectResume Resume Builder to make a career-winning resume online. MyPerfectResume takes the hassle out of resume writing. Choose from customizable templates and follow easy prompts to create the perfect job-ready resume, effortlessly.
MyPerfectResume Reviews Summary
The company has received mixed feedback regarding its customer service and overall reputation. Positive reviews highlight the quality of the resume services and commend specific representatives for their professionalism and helpfulness. However, significant concerns arise from customers regarding misleading subscription practices, unexpected charges, and inconsistent service experiences. Many users report frustration with the difficulty in canceling subscriptions and obtaining refunds, describing the customer service as unresponsive or rude at times. Overall, while some customers appreciate the service's capabilities, the company must address transparency and support issues to enhance its reputation.
This summary is generated by AI, based on text from customer reviews
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I did like the way the resume looks when completed and the suggestions. I did not like how you get charged for the template. Didn't remember to cacel within a week and had a close to $40.00 charge out of my account. Today, every penny counts and felt totally taken advantage of in this brutal economy. Perhaps you could truly be "free" and suggest a donation after one finds a job. And, no, I haven't got a job yet and your free fee has set me back!
Beautiful resume, it was very instrumental in getting my job
Hi Cindy B,
Congratulations on the new job! We are so happy that we could be of assistance. We wish you all the best in your new job!
Best regards
Anna
MyPerfectResume
I had a positive experience with My PerfectResume.The services I received was surely more than the price I paid. I will always come back whenever I need their help, I will surely recommend this site to my friends.
Hi Amara E.,
Thanks for the overwhelming feedback, Amara. We are so happy that you found the price and service worthwhile. We appreciated it so much! Best of luck in your career!
Best regards
Anna
MyPerfectResume
Excellent. Would recommend this to anyone else in need of help with their resume.
Hi Hayden B.,
Thanks Hayden for referring our site. We are so glad that you found our site and services so helpful. We wish you career success.
Best regards,
Anna
MyPerfectResume
This website was easy to use, fast and the customer service agents are extremely helpful!
Thanks
Hi MC.,
We are glad that you found the site and service fast and easy. I’ll be sure to let the customer service team know you had the best customer service experience. We thank you and wish you best with your career!
Best regards,
Anna
LiveCareer
Easy to navigate on site; quick and easy to get started; took me less than 15 min to create an up to date resume. I would recommend anyone needed a new resume to try this website.
Hello Heather J.,
We are so happy that we were able to assist you and that you found the site and service easy to use and navigate. Thank you for taking time to recommend our site, we appreciated it a lot! We wish you the best of luck in your job search!
Regards,
Anna
LiveCareer
Great service to help build your resume. Very easy to use and helpful. Great customer service.
Hello Lisa D.,
Great customer service, helpful tools and helping customer are what we live for. Thank you for your kind woards, and we are very happy that we were able to assist you. We wish you the best of luck in your career search.
Regards,
Anna
LiveCareer
It was great! I will definitely recommend this to anyone I know that needs helps with a résumé.
Hello Renea H.,
Thank you so much for your kind words. We always love to hear that we have been able to help customers with their resume needs. We wish you the best of luck in your career search.
Regards,
Anna
LiveCareer
I was able to get useful information to create my cover letter, resume and helpful tips on interviewing.
Hello Melissa S.,
We are very happy that we could assist you. Thank you for the wonderful feedback. We wish you career success!
Regards,
Anna
LiveCareer
Thank you for your help building my resume it help me land a good job I will let people know where to go for there help building a resume
Hello Sammantha S.,
Congratulations on the new job! Helping our customers create a resume and land a job is our primary objective. We are very glad that we were able to do that for you. We appreciate you recommending our site to your family and friends! We wish you the best ofluck in your new job!
Regards,
Anna
LiveCareer
Same as everyone else, got scammed for a years subscription when all I wanted was a month. They sent me an email asking for my credit card details again, when they had already debited my account! They also stated they didn't have my email address (in the email that they sent me!). Tried the live chat, but they just summarily dismissed me mid call. Now have to cancel my credit cards etc, small scam, but big pain in the...
Well, I must eat humble pie here. When they terminated the live chat I thought "OK I have been conned here" particularly given a fair number of preceding negative reviews, however they did as they promised, refunded what they said they would in a timely fashion. Still don't think the programme is exactly what I was expecting, however they were true to their word, so if I'm gonna bag them in one review, it is only appropriate I counter balance this with some positives.
Dear Mark,
Thanks for your comments.
It seems that you have subscribed to our annual subscription. We apologize if there were any confusion. We offer an annual subscription for $7.95 per month which is a 1- year commitment for $95.40. It is the best value for full access to your resume and cover letter for the entire year.
The reason why we have asked for the last 4 digits of the card is to pull up the account associated with the email address you have used when you signed up. We need this detail to fully address and resolve the issue at hand.
We sincerely apologize if you were disconnected via live chat. We would appreciate if you would call our customer service staff at our toll free number is 1-855-213-0348 anytime between the hours of 6am and midnight, Eastern Time. We would very much like to follow up with you so that we may track the issues you are having.
Best regards,
My Perfect Resume
GUY YOU CAN COPY AND PASTE WHAT YOU GOT DONE! WHEN YOUR DONE EVERYTHING JUST SELECT ALL AND COPY, AND THAN YOU CAN PASTE IT IN A WORD DOCUMENTS AND EDIT IT! THIS IS A $#*!TY WEBSITE.
Dear Martha,
We apologize for the misunderstanding, but what is free on our site is the ability to try out our product to create resumes and cover letters, and to explore our templates, designs and text tuner samples. If you want to print a resume to bring to an interview, email your resume/cover letter, or download a professional looking resume then you do need a subscription. However we do offer the ability to download a FREE Plain Text format.
You can also contact our customer service team for help! We are available 18 hours a day, 7 days a week from 6am- Midnight EST at toll free 1-855-213-0348 or through live chat on our site. If you prefer you can send us an email to: customerservice@myperfectresume.com. We also list our contact information on our "Contact Us" and "About Us" Pages on our site.
Please contact us as soon as possible so that we may resolve this issue.
Best regards,
My Perfect Resume
I spent nearly 30 minutes writing my resume only knowing that I have to pay at the end to get it I mean if the service requires payment shouldn't myperfectresume make it known upfront? Please DO NOT visit this website!
Dear Jason,
Thanks for your comments.
We understand that time is valuable and we apologize for any inconvenience. Our free account allows you to create resume and cover letter and make use of our templates, designs and text tuner samples, but the ability to print, email, or download your resume are only listed as a feature of the paid subscription and are not listed as a feature of the free account. At this time we offer a free plain text format to download your resume and cover letter.
If you have any questions, you can always call our customer service staff at 1-855-213-0348 anytime between the hours of 6am and midnight, Eastern Time; by live chat or by e-mail to customerservice@myperfectresume.com.
Best Regards,
My Perfect Resume
The worst company I have ever worked with. I only signed up for the 14 day trial at $2.95 and they billed me $35.80 later on saying that unless I canceled my subscription right away I would be continuously billed until I practically found out through my bank that they were taking my money. The customer service rep would do nothing about it. THE WORST business practices I have ever experienced in my life.
Dear Siri,
Thanks for your comments.
Siri, all of our subscription is auto-renewing. It is in the bullet point list of the subscription sales page; on the payment confirmation page and it is clearly stated on the payment confirmation e-mail we send to you. We do offer several ways to cancel including by phone, live chat, email, and self- cancellation in your Account Settings! If a request for cancellation is made there will be no charges that will be incurred.
We apologize for any inconvenience if you did not get the best customer service experience. We are dedicated to providing our subscribers with the best customer service experience possible.
If you have any questions regarding your subscription you can always call our customer service staff at 1-855-213-0348 anytime between the hours of 6am and midnight, Eastern Time; by live chat or by e-mail to customerservice@myperfectresume.com.
Best Regards,
My Perfect Resume
Scam! They claim that when you sign up for the 14 day trial@ 2.95 you are given the option to cancel. However, the only option you have at that point is the 2.95 option or the full service of 38.95. So after my 14 days were up they billed me again. Great way of doing business!
Dear Mark,
Thanks for your comments.
We make cancellation really easy. We give you multiple ways to cancel your subscription by phone, chat, by e-mail at customerservice@livecareer.com, or you can even go to our website, where there is a self-cancellation feature under the “My Account” section. We state that on our subscription sales page just below the continue button. Again, we also state that on the payment confirmation email we sent upon purchase.
Please feel free to contact us as soon as possible so that we may resolve your issue. Our customer service team is available 18 hours a day, 7 days a week from 6am- Midnight EST at toll free 1-888-816-0576. If you prefer, you can send us an email to: customerservice@livecareer.com.
Best regards,
LiveCareer
This website is a complete scam. They are in the business of misleading people who are in need of a service. Shame on all who work at this business. I believe Karma will get them all!
Dear C. H.,
Thank you for your comments.
We take pride in providing effective and valuable career, resume and cover letter assistance to hundreds of thousands of people. Because the job market can be tough these days, many of our customers use our site realizing that a customized resume and cover letter for each position for which they are applying increases their odds that they will become employed.
We also take great care in letting our customers know what they are subscribing to, it is stated on the subscription sales page, payment confirmation and email we sent upon purchase. We also provide many ways in which you can cancel by phone, live chat, email and self-cancellation in your Account Settings, if service is no longer needed.
If you have questions, you can contact us at our toll free number is 1-855-213-0348 we are available 7 days a week 6am-midnight EST Or if you prefer, you can email us at: customerservice@myperfectresume.com
Again, thank you for your comments and we wish you the best of luck in your search for the perfect job.
Best Regards,
My Perfect Resume
They automatically sign you up for a horrendously expensive renewing account, and you have to call a representative in order to cancel it. I thought I was buying a 14$ one-time use, but now I've lost more than 70$ and had to go through the bother of figuring out how to cancel this. It is a scam, from the fine (pretty much invisible) print at the beginning that misleads you as to what you are signing up for to how difficult they make it to cancel.
That and the product itself sucks. As others have mentioned, it is impossible to edit once downloaded, and the formatting was all messed up as a. Doc. I had to download them as pdf files for them to even look right. Useless.
Dear Sarah,
Thanks for your comments
We make cancellation really easy as we provide 4 ways to which you can cancel the service if it’s no longer needed: By calling our customer service number at 1-855-213-0348, 17 hours a day, 7 days a week; by live chat, by e-mail at customerservice@myperfectresume.com, or you can even go to our website, where there is a self-cancellation feature under the “My Account” section.
Sarah, we take great care in letting our customers know what they are subscribing to. We stated the cost in bold and clear print and stated the details of the subscription options in bullet form, which can be clearly understood. Aside from these details, we also sent a payment confirmation email stating the amount of what you have subscribed for and the date of the auto-renewal.
We would appreciate if you would call our customer service at any time between the hours of 6am and midnight, Eastern Time. We would very much like to follow up with you so that we may track the issues you are having.
We look forward to hearing from you.
Best regards,
My Perfect Resume
Totally scammed me. Now I have been billed twice in Canadian funds. When all I wanted was a $2.00 cover letter. Now they keep draining my credit card. How do I get my money back and put a stop to further charges to my card? Any help would be awesome. Thanks..
Dear Rick,
Please contact us as soon as possible so that we may resolve this issue.
Our customer service team is available 18 hours a day, 7 days a week from 6am- Midnight EST at toll free 1-855-213-0348 or through live chat on our site. If you prefer you can send us an email to: customerservice@myperfectresume.com.
Best regards,
My Perfect Resume
Well the site is free to use, but if u want to download your resume u have to pay. I had a mobile issue and called customer service, they credit my money back, gave me a free one month full sibscription. I was in a rush to get my resume printed and in a matter of minutes it was available. Thanks customer service guy.
We appreciate your feedback, Joseph and it is good to know that you are aware of how our services work. We understand the inconvenience and we sensed your urgency. We wish you career success!
Scam! This service is NOT free and they are in business to sell your private information. STAY CLEAR!
Dear Renee,
Thanks for your comments.
The free account is the ability to try out the Resume Wizard to get a feel for how it works, to try out our product to create resumes and cover letters, and to explore our templates, designs and text tuner samples. There is no cost to TRY it out, but if you want to print, email or download, those options require a paid subscription and are not a feature of the free account, but at this time we do offer free text (. Txt) download of your resume.
My Perfect Resume is a Resume Builder site. We help customers to create resume and cover letters. We never sell private information to any third party. Furthermore, we present the option to opt-out of any or all electronic communications from MyPerfectResume and our partner, LiveCareer, except that you may not opt out of receiving administrative emails from us regarding the Site itself, or changes to our terms, conditions and policies because this information may be important to your use of the Site.
If you have any questions, our customer service team is available 18 hours a day, 7 days a week from 6am- Midnight EST at toll free 1-855-213-0348 or through live chat on our site. If you prefer you can send us an email to: customerservice@myperfectresume.com
Best Regards,
MyPerfectResume
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Brent H.,
Thanks for providing me the email address you used to create the account.
I have refunded the full amount of $35.80. Please note that it may take 2-3 business days, depending on your bank, before you see this refund on your statement. I’ve sent an email confirmation for your records.
We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously and hope that you will reconsider your star rating and negative review of our site and service. Please contact me again directly if you have any further issues.
Best regards,
Anna
MyPerfectResume