I did like the way the resume looks when completed and the suggestions. I did not like how you get charged for the template. Didn't remember to cacel within a week and had a close to $40.00 charge out of my account. Today, every penny counts and felt totally taken advantage of in this brutal economy. Perhaps you could truly be "free" and suggest a donation after one finds a job. And, no, I haven't got a job yet and your free fee has set me back!
Hi Brent H.,
Thanks for providing me the email address you used to create the account.
I have refunded the full amount of $35.80. Please note that it may take 2-3 business days, depending on your bank, before you see this refund on your statement. I’ve sent an email confirmation for your records.
We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously and hope that you will reconsider your star rating and negative review of our site and service. Please contact me again directly if you have any further issues.
Best regards,
Anna
MyPerfectResume