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Your perfect job-winning resume awaits!
Thousands of users trust MyPerfectResume Resume Builder to make a career-winning resume online. MyPerfectResume takes the hassle out of resume writing. Choose from customizable templates and follow easy prompts to create the perfect job-ready resume, effortlessly.
The company has received mixed feedback regarding its customer service and overall reputation. Positive reviews highlight the quality of the resume services and commend specific representatives for their professionalism and helpfulness. However, significant concerns arise from customers regarding misleading subscription practices, unexpected charges, and inconsistent service experiences. Many users report frustration with the difficulty in canceling subscriptions and obtaining refunds, describing the customer service as unresponsive or rude at times. Overall, while some customers appreciate the service's capabilities, the company must address transparency and support issues to enhance its reputation.
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Very easy to use I've tried Other templates and they've always been difficult and never been able to complete so quickly very happy with my perfect resume thank you
Great app, I just wish it was free! Still $2.95 is worth
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DO NOT use MyPerfectResume! They are unethical and will rip you off. I downloaded a $2 resume template and ended up being charged $600 for over a year on a monthly recurrring auto charge. They are SNEAKY. They sent me a receipt for the $2 download but never for the $34.95 monthly charge. I have sent them over 10 emails to date and have yet to receive my full refund. Please do NOT use their service.
Hello Gayatheri,
We regret to hear that you have not had a positive experience with us and welcome the opportunity to change your mind! Upon signing up for the 14-day trial, we notify customers that at the end of the trial, the subscription is set to auto-renew at the regular rate of the subscription. It may be canceled at any time. The billing schedule is also stated in the confirmation email.
Nevertheless, we would be more than happy to find a resolution. At your earliest convenience, please send us an email directly to: social@myperfectresume.com with your Account ID or the email address associated with the account. Thank you and we look forward to your email.
Easy to use, suggestions are good too, nice templates
Hi Jodie,
Thank you for sharing your satisfaction with our resume builder!
Great I love it! And how it handle it for you type it and it words it the right way professionally what employers are looking for
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Simple to use and they correct it and fine tune it as well!
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To many skill choices to choose from. But glad for the assistance
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I thought it was free, I had to pay, now I have to figure out how to cancel
Hi Jennifer,
The basic text version of any resume created can be downloaded free of charge. Also, both our site and our templates are free to use. You are able to cancel your subscription through your account settings or you can contact us and we'd be happy to take care of it for you!
https://www.myperfectresume.com/contact-us
Quick solution to impromptu situation, extremely easy to work with.
Thank you, Robert, for the wonderful review.
The app came up free originally then we are asked to pay at the end... a little deceitful, however good app and easy to use.
Hi Frank,
Thank you for your feedback! We do not intend to be deceiving with our pricing. The basic text version of any resume created can be downloaded free of charge. Also, both our site and our templates are free to use. However, our premium services do incur a cost.
I have used this program off and on for years. Whenever I was ready to continue my career elsewhere from my current employer at the time, My Perfect Resume has always been a great tool for me to snag every job opportunity I have applied for... So, thank you!
Kassidy, we are glad you keep coming back and having us help to get the jobs you want.
I really appreciate how my Perfect resume helped me write my perfect resume. I had no idea that with a little help I could make my mediocre jobs sound much more professional than I could ever emagine.
Hi Kayla,
Thank you so much for your thorough, positive feedback! We wish you the best in your search!
Most people dread making their resume! The website made it so easy!
Janet, thank you for the review.
Very quick and easy to build. Excellent verbiage with suggested experiences.
Thank you, James.
Good service, makes it easy to make a good looking resume and cover letter. However, the price is a little steep for a college student who is trying to find an entry level job..
We are glad you found it easy to use, Kevin.
Thank you.
Great template, good phrases but deceptive hook "building a free resume". Turned me off as soon as I got to that page. If I didn't need it tonight I would have cancelled.
Hi Steve,
We do not intend to be deceptive with our pricing. Our site is free to use. Upon finishing the document, we give the option of continuing with our premium services if users are satisfied with the end result!
Quick, easy and very effective formats that look amazing!
Hi Scott,
Thank you so much for the awesome feedback!
The program it self is good but it's way to expensive
Hi Nilu,
Thank you for your feedback. Please know that we have plans for every budget and one of our agents would be willing to assist you!
https://www.myperfectresume.com/contact-us
Answer: UNAUTHORIZED PAYMENTS TAKEN. $24.95 a month, EVERY month. Check your credit card companys protection plan and report them. You may not be liable for unauthorized charges and services not rendered. Also report misleading and false promises such as them telling you the charges will stop. REPORT THEM TO YOUR STATE ATTORNEYS OFFICE! For newbies to the site... they will be so sweet and kind and tell you they will cancel. They will not. TAKE ACTION! The positive reviews are not from real customers.
Answer: We explain that the subscription is auto-renewing. The auto renewal is listed with the features of the 14 day subscription on the sales page, as well as on the payment and confirmation pages. We also send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings. Most of clients use the service for months since this service allow clients to build as many resumes as they want with the ability to customize those accordingly to the specific job criteria that they are requesting. For example our builder give you hits in how to create a perfect resume for Marketing Jobs and give you specific keywords for that department as well as many other departments that you can choose for yourself and additional to that you can built the cover letter and even search jobs through our page. This is just an example of the many use of our services. We have a toll free number in the page that client can contact us for more information about how they can use the service to be successful when it comes to job searches.
Answer: You can cancel your subscription at any time by calling. Our toll free line is 1-888-816-0576 representatives are available Monday to Friday 9am-9pm EST; Saturday 9am to 6pm EST; Sunday 11am -7pm EST. You can also cancel by logging into your account and clicking on the Name link. Then click on My Settings then Subscription and you can choose to cancel your subscription. You can also cancel your subscription by emailing your subscription cancellation request to customerservice@livecareer.com. Once your subscription is canceled, you'll receive an email confirmation. Often auto emails can get picked up as spam or junk mail. Be sure to check your spam/junk mail folder. Additionally, you can click live help to chat with us online to request we cancel your subscription. You can also call us if we can be of any further assist to you.
Answer: Hi Susan, I will be more than glad to assist you. You may cancel your subscription using any of the following options: * By calling Customer Service 1-855-213-0348 from Monday - Friday 8 AM to 8 PM CST Saturday 8 AM to 5 PM CST Sunday 10 AM to 6PM CST * By clicking chat button on our website * From your account- go to settings>subscription>cancel (on the top right of your home page when you login) If you want to continue the process with me, I will need the email address used to create your account with us or the account ID.
Answer: Thank you for getting in touch and we're sorry about the delayed response, Marc! You may cancel your monthly subscription at any time using any of the following options: By e-mail: customerservice@myperfectresume.com Please include the full name of the account holder alongside with the Account ID or email address used to create an account with MyPerfectResume. By phone: Our Customer Support Team are standing by and ready to help you. Just pick the country-specific toll-free support number below and give us a call at: United States and Canada: 855.213.0348 Monday Friday 8:00 AM to 8:00 PM (CST) Saturday 8:00 AM to 5:00 PM (CST) Sunday 10:00 AM to 6:00 PM (CST) United Kingdom: 0800. 189. 0676 Monday Sunday 9:00 AM to 9:00 PM (GMT) Australia: 800.758.379 Monday Friday 8:00 AM to 8:00 PM (AEST) Saturday 8:00 AM to 5:00 PM (AEST) Sunday 10:00 AM to 6:00 PM (AEST) New Zealand: 0800. 005. 199 Monday Friday 8:00 AM to 8:00 PM (NZST) Saturday 8:00 AM to 5:00 PM (NZST) Sunday 10:00 AM to 6:00 PM (NZST) By self-cancellation: From your account go to Settings, then Subscription and Cancel (ON THE TOP RIGHT OF YOUR HOME PAGE WHEN YOU LOGIN)
Answer: Absolutely not! We apologize for any inconvenience this may have caused and we're deeply sorry to hear you experienced this with our company, under no circumstance do we like to hear this kind of news, we would like to take this opportunity to clarify some information regarding our products and services. You may cancel your monthly subscription at any time using any of the following options: E-mail us at: customerservice@myperfectresume.com Call us at: United States and Canada: 855.213.0348 Monday Friday 8:00 AM to 8:00 PM (CST) Saturday 8:00 AM to 5:00 PM (CST) Sunday 10:00 AM to 6:00 PM (CST) United Kingdom: 0800. 189. 0676 Monday Sunday 9:00 AM to 9:00 PM (GMT) Australia: 800.758.379 Monday Friday 8:00 AM to 8:00 PM (AEST) Saturday 8:00 AM to 5:00 PM (AEST) Sunday 10:00 AM to 6:00 PM (AEST) New Zealand: 0800. 005. 199 Monday Friday 8:00 AM to 8:00 PM (NZST) Saturday 8:00 AM to 5:00 PM (NZST) Sunday 10:00 AM to 6:00 PM (NZST) From your account go to Settings, then Subscription and Cancel (ON THE TOP RIGHT OF YOUR HOME PAGE WHEN YOU LOGIN)
Answer: Cannot sign in but was charged?
Answer: DO NOT USE THIS COMPANY! I am a very organized person who worked for the state that I reside in as an investigator. I had an injury and had to make a change in my career. I am very careful about getting pulled into scams, however, I felt that this would be a good opportunity to build a resume and cover letter that was more updated than when my original resume that I wrote years ago. First of all, the templates are not free. After spending a long period of time writing the perfect resume, I only had the option of spending $2.99 to have access to the resume/cover letter. I felt that was a reasonable fee for the use of the template. As I stated, I am very organized and manage my finances very well. I made sure that I went into my account and cancelled by subscription after 5 days of use so that I would not be charged the $29.99 for the month. Today, I checked my checking account and sure enough the $29.99 had been deducted. I immediately called customer service and they stated that my cancellation had not gone through and they had no notification of my cancellation. They were willing to give me back only $14.00 of my $29.99 back and then went on trying to sell me more offers. I was extremely angry and then spoke with a supervisor. He also argued that I had not cancelled. I went through the same steps to cancel my account while the supervisor was on the phone with me. Low and behold the cancellation went through! Obviously, this company has set up the cancellation process to fail and you will be charged the $29.00 anyway. I definitely learned my lesson! I had to threaten to have my attorney to get involved due to this company stealing money from my account before they agreed to reimburse my full $29.00. They could not give me a refund confirmation number for the remaining reimbursement. I as a Social Worker who advocate for people could not conscientiously could not write a review to warn people of this scam.
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