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From the business
Your perfect job-winning resume awaits!
Thousands of users trust MyPerfectResume Resume Builder to make a career-winning resume online. MyPerfectResume takes the hassle out of resume writing. Choose from customizable templates and follow easy prompts to create the perfect job-ready resume, effortlessly.
MyPerfectResume – AI Resume Builder Reviews Summary
The company has received mixed feedback regarding its customer service and overall reputation. Positive reviews highlight the quality of the resume services and commend specific representatives for their professionalism and helpfulness. However, significant concerns arise from customers regarding misleading subscription practices, unexpected charges, and inconsistent service experiences. Many users report frustration with the difficulty in canceling subscriptions and obtaining refunds, describing the customer service as unresponsive or rude at times. Overall, while some customers appreciate the service's capabilities, the company must address transparency and support issues to enhance its reputation.
This summary is generated by AI, based on text from customer reviews
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If it's not free, don't advertise it as free. Otherwise, very useful tool.
Extremely easy to use, definitely worth the price.
Glad you found it easy to use, Megan.
Thought it was free and the cost doesn't show until AFTER you are finished inputting information. Should be clear in the beginning of the process!
Hi Edmund,
The basic text version of any resume created can be downloaded free of charge. Also, both our site and our templates are free to use. However, our premium services do incur a cost.
The advertisement says free resumes not true you have to pay to get your resume however $2.95 for 14 days is not bad
Hi Libby,
The basic text version of any resume created can be downloaded free of charge. Also, our 14-day trial comes with a 100% money-back guarantee!
My perfect resume is great very easy step by step.
Oralia, thank you.
Every negative review begins with a complaint. Please note, this site does everything it says it will. It will help to format your resume and it even has phrases used by others in similar industries so you can import them into your resume. Where it goes downhill is when you need to cancel. They say they give you back a prorated amount of your money back, but you cannot trust them by their word. If you cancel, call them to cancel, don't do it online. If you cancel online and expect them to do the right thing, they won't. I canceled, and even received cancelation confirmation, but hadn't seen the prorated refund, so I called. They only prorated the refund amount from when I called and not from when the cancellation was made. That is their idea of "customer service". Every company cares more about money than their customers, so they wonder why people don't want to use them. This is why companies fail. I will need to write a resume again, and if I do, I won't be going back to them. I would rather pay a higher amount to go to someone else, rather than use myperfectresume again, all because they chose policy over principle...
Hello Ken,
We apologize that your cancelation with us was not seamless. We always strive to provide the best customer service and regret to hear that you feel that you did not receive that We would be more than happy to revisit your situation and ask that you please be on the lookout for a private message from us shortly. Thank you.
So far good
What is the end date of free trail?
Thanks
Thank you, Rebecca, and your account was created on 12/27 and its a 14 day trial.
The format is great real professional and easy to follow Thank You.
You are most welcome, Sheila!
Efficient, helpful template plus pre-fabricated language sets to choose from--nice touch!
Glad you found it helpful, Elizabeth.
Quick and easy thank for all the information to update my resume
You are welcome, Carmen. Thank you for the review.
Easy to work with as I have not had to do a resume for years, just making sure lay out and all was still correct
Hi Amy,
We really appreciate you taking a moment to share your satisfaction with us! Thank you!
Very easy for someone who has been out of the job search for a long time.
That's great to hear, David.
Easy to use. And your CSR, when I called, was very, very helpful, and pleasant
Lee, thank you for the review.
Very Easy to use and the fact it has the resume check to help you build even a stronger resume.
Thank you, Tina.
I was ready to pay a recruiter for help to get my act together, literally. My Perfect Resume eliminated the burden and left me truly proud to have an updated resume to apply for some exciting positions. I don't think the price structuring or communication is good at all. Free to build, but $ to download is a weak communication strategy. Now, I have to worry about going into the account to cancel when I would have rather have access to learn more.
We are glad it was easy for you to create your resume, Julie.
Very easy to complete. I am looking forward to see the finished product.
Thank you for the review, Richter.
I was shown that only 2.95 dollars will be charged but later it was charged double. Please cancel my subscription and refund my money back
Hi Manasa,
Our records indicate that you were only charged once and that your subscription has been canceled. If you require any further assistance, please do not hesitate to contact us and one of our agents will gladly assist you!
https://www.myperfectresume.com/contact-us
I was shown that only 2.95 dollars will be charged but later it was charged double. Please cancel my subscription and refund my money back
Helped me update my resume quickly and revise outdated information.
That is great to hear, Joe.
Getting Charged at the end after working for two hours is very dishonest. I feel as though my resume is tainted.
Hello,
We regret to hear that you had an unfavorable experience. Please know that the basic text version of any resume created can be downloaded free of charge. Also, both our site and our templates are free to use. However, our premium services do incur a cost.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Ryan,
Thank you for your feedback! If we may, the basic text version of any resume created can be downloaded free of charge and both our site and our templates are free to use. However, our premium services do incur a cost.