Bin zufrieden mit den Daten leider auf Dauer zu teuer, mach deshalb erst mal Urlaub und kümmere mich um die lebenden
J'ai pu découvrir mon arbre généalogique grâce à M'y heritage et je ne pensais pas qu'il serait si grand, je suis super étonnée, que de découvertes
He podido crecer mi árbol genealógico y compararlo con otros.
Además hay herramientas como las fotos y videos que son muy interesantes.
Il y a un peu plus de 15 ans que j'utilise Myheritage. J'ai rencontré pas mal de problèmes, mais qui à ce jour ont toujours été résolus.
Mss tussen de lijntjes... on kleine letters... maar ja... in eens werden er 300€ afgehaald voor een jaarabonnement... ben er niks mee...
Des milliers de doc de decouvertes sur vos ancetres qui vous font remonter dans le temps et ainsi decouvrir votre passé
I like being updated with possible connections... I just don't utilise things often enough. Glad to have this though.
From the very start of joining it gave you a lot of help and new member additions to review. After 3 years it is still an adventure.
Besoin de valider un envoi de kit
Aux États Unis, mon interlocuteur a été réactif et précis.
Merci
Zeer leerzaam en fijn om te ontdekken wie je voorouders waren, hoe ze leefden, waar ze vandaan kwamen
Begripvol, zeer begrijpend en behulpzaam. Overzichtelijke site en eenvoudig in gebruik. Ben reeds verscheidene jaren aan de slag
Hallo,
Het is een boeiende materie, zoeken en werken - bijwerken, om een stamboom te maken.
Ik ben heel tevreden over de hulp die ik krijg via het hulpcentrum.
Het is spijtig, alleszins voor mij, dat alles in de Engelse taal is omdat ik niet meertalig ben.
Telkens moet ik de vraag stellen om mij in het Nederlands antwoord te geven.
Van harte dank!
Super gemakkelijk in gebruik, zeer duidelijk en overzichtelijk en documenten kunnen toegevoegd worden ter staving van de data
Ya había hablado con una persona para solucionar el problema. Pero la cosa acaba de empeorar porque ingresé en mi cuenta el dinero para las compras navideñas y me acabo de encontrar con que no puedo pagar porque me han pasado un recibo de 119'79€ y además ese dinero está retenido. No puedo finalizar las compras. Así no. Por lo que anulo lo tratado con la persona con la que hablé y cancelo todo. Que me devuelvan el dinero del pedido y que anulen el recibo de 119'79€. Y ahora mismo además. Pero qué mal todo.
Slow to receive but it was not a big deal. Can't wait to see my results
All smartmatches are behind paywall...I took premium and get nothing? I got more information from Geni via "record match".
We understand your frustration regarding the access to Smart Matches™. While viewing Smart Matches™ is free, confirming them or contacting the owner of a matching tree requires a Premium or PremiumPlus subscription. If you have a Premium subscription and are experiencing issues, please reach out to our support team at vipcare@myheritage.com from the email registered to your account, and we’ll be happy to assist you further.
Kind regards,
Henrik,
MyHeritage Customer Care Team
Het is wel duur voor mij nu ik aow heb ik denk ook eerst te stoppen 🥺
Facilité de retrouver des ancêtres facilement. Je veux tout savoir de ceux qui ont bâti notre lignée
Mit MyHeritage ist es mir gelungen, Spaß an der Ahnenforschung zu bekommen. Guter Aufbau, interessante Informationen über Vorfahren und die einfache Bedienerführung.
Me ha encantado el poder acceder a datos de familiares que no sabía ni que existían.!
Overview
MyHeritage is generally well-regarded for its user-friendly platform and extensive database, which many customers find invaluable for tracing their ancestry and connecting with relatives. Users appreciate the regular updates and the powerful search capabilities that facilitate discoveries. However, concerns arise regarding customer service, particularly related to billing issues and the difficulty of reaching support. Some users have reported feeling overwhelmed by the volume of information and have encountered challenges in verifying data. Overall, while the service is praised for its features, improvements in customer support and communication are necessary to enhance user satisfaction.
This summary is generated by AI, based on text from customer reviews
Start your family tree by entering a few names, and MyHeritage will do the rest. MyHeritage’s matching technologies for genealogical research will automatically find new information for you in a diverse collection of 47 million family trees built by users all over the world, and in a huge database of 20.1 billion historical records.
The historical record collections include vital records (birth, marriage, and death certificates) from 48 countries; census and immigration records; gravestone and burial records; and much more. Learn more.
Scan and improve your family photos with MyHeritage’s AI-based photo features: repair scratched or damaged photos, colorize black and white photos, bring blurry faces into focus, or even animate your photos.
The MyHeritage DNA test reveals your genetic origins across 2,114 geographic regions with a simple cheek swab, and matches you to relatives you never knew existed in MyHeritage’s DNA database of 7.8 million people. Your DNA results are private and secure, and will never be shared or sold.
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============== Español Traducción ==============
Cara Carla,
Gracias por tus comentarios.
Entiendo que has tenido una experiencia frustrante con el cobro y la retención de fondos en tu cuenta, especialmente durante la temporada navideña. Lamentamos mucho las molestias ocasionadas. Nos gustaría ayudarte a resolver esto. Por favor, contáctanos en vipcare@myheritage.com.
Por favor, asegúrate de incluir un enlace a esta reseña como referencia para nosotros.
Gracias por adelantado.
Atentamente,
Samuel
Atención al Cliente de MyHeritage
============== Original English Message ==============
Dear Carla,
Thank you for your feedback.
I understand that you had a frustrating experience with your account being charged and funds being held, especially during the Christmas season. We are sorry for the inconvenience. We would love to assist you in resolving this. Please reach out to us at vipcare@myheritage.com.
Please make sure to add a link to this review as a reference for us.
Thank you in advance.
Sincerely,
Samuel
MyHeritage Customer Care