Overview
MyHeritage is generally well-regarded for its user-friendly platform and extensive database, which many customers find invaluable for tracing their ancestry and connecting with relatives. Users appreciate the regular updates and the powerful search capabilities that facilitate discoveries. However, concerns arise regarding customer service, particularly related to billing issues and the difficulty of reaching support. Some users have reported feeling overwhelmed by the volume of information and have encountered challenges in verifying data. Overall, while the service is praised for its features, improvements in customer support and communication are necessary to enhance user satisfaction.
This summary is generated by AI, based on text from customer reviews
Simple d utilisation, très intuitif. Très complet, incroyable de retrouver des membres de sa famille
Ik heb 3x dna kit opgestuurt en geen antwoord gekregen.
2x stamboom van en ander op mijn stamboom die ik er af wil hebben maar hoe krijg ik die er af?
Spændende det får mig til at huske tiden tilbage.det får mig til at mindes og fortælle min historie videre til mine børn og børnebørn samt nevø og niecer
Le service assistance efficace mérite d'être amélioré; les records et smarts Match permettent de compléter votre arbre.
útil para ir descubriendo el árbol genealógico. E incluso ponerse en contacto con otros administradores de árboles.
Sono su MyHeritage da diversi anni e lo apprezzo per la vastità delle informazioni anche se risente del fatto di essere quasi essenzialmente americano.
He logrado avances significativos en nuestros ancestros, agregando muchos datos que desconocía de ellos y documentos muy valiosos para nuestra familia
Plus de 40 ans d'expérience avec MyHeritage (Parentèle, Filae.) et pour moi le meilleur des logiciels de généalogie malgré mes autres abonnements (Filae et Geneatique).
Initially it appeared in had 2 accounts.
Managed to resolve the issue but help was difficult to obtain
Great experience. Friendly people, quick to respond, timely usually within 24hrs. Step by step guide to fixing the problem.
Purchased DNA kit and sent it off to my Heritage after post office told me two forever stamps. Put DNA kit in mail and over three weeks it was returned to me for 4 cents insufficient postage. Do not know where it was for that long time or in what heat etc since came from Florida. Wanted to know if sample good after that time, and not one email returned or able to get through to anyone from My Heritage. Disgusted, waste of my money, and would not recommend them to my groups for DNA. I have best subscription and not sure if I will renew if I can't solve this problem! They have both MY email and phone to contact me. Phone number they give just hangs up on me!HELP PLEASE - ALL MY GENEALOGY GROUPS ARE WAITING TO SEE HOW MYHERITAGE WILL SOLVE THIS, AND AS QUICKLY AS POSSIBLE!
Voulant démarrer des recherches généalogiques nous avons découvert MyHeritage il y a 13 mois
Nous sommes contents dans l avancée de nos recherches
Site très pratique et facile d'utilisation
My issue was swiftly addressed and resolved. I ess treated with respect and consideration.
Ich bin sehr zufrieden und es hat meine Erwartung übertroffen. Myheritage hat mich in meiner Ahnenforschung sehr weit gebracht und es kamen spannende Geschichten über meine Vorfahren zum Vorschein.
Am a returning customer. I tried a lot of other genealogy web sites, there good, but not as good as MyHeritage.
That why I returned.
There are now just a few too many discoveries sent at one time which makes it more difficult to process.
Did all I expected, efficiently and quickly. Even with small requests, emails were answered on the turn.
Als Mitglied kommt man in den Genuss von Stammbaumrelevanten Daten. Das gleiche gilt auch für den Bereich DNA.
Es macht richtig Spass seinen Stammbaum mit Hilfe von MyHeritage zu erstellen.
Rep was able to reduce price to where I could afford MyHeritage. Been a member for last 4 years. Thank you.
I couldn't sing in to my account, e-mail was not in use anymore. Correct answer to a few questions, got my account back with my new e-mail next day.
Start your family tree by entering a few names, and MyHeritage will do the rest. MyHeritage’s matching technologies for genealogical research will automatically find new information for you in a diverse collection of 47 million family trees built by users all over the world, and in a huge database of 20.1 billion historical records.
The historical record collections include vital records (birth, marriage, and death certificates) from 48 countries; census and immigration records; gravestone and burial records; and much more. Learn more.
Scan and improve your family photos with MyHeritage’s AI-based photo features: repair scratched or damaged photos, colorize black and white photos, bring blurry faces into focus, or even animate your photos.
The MyHeritage DNA test reveals your genetic origins across 2,114 geographic regions with a simple cheek swab, and matches you to relatives you never knew existed in MyHeritage’s DNA database of 7.8 million people. Your DNA results are private and secure, and will never be shared or sold.
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