business logo of MyHeritage

MyHeritage

Overview

MyHeritage has a rating of 4.3 stars from 4,732 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyHeritage most frequently mention family tree, customer service and support team. MyHeritage ranks 1st among Genealogy sites.

This company does not typically respond to reviews
+68
Sponsored message from MyHeritage
Discover your family story with a 14day FREE trial
Learn More
How would you rate MyHeritage?
grey star
grey star
grey star
grey star
grey star
Sweden
1 review
0 helpful votes
Follow Christina S.
Unfollow Christina S.
Send Message
Share Review
Report Review

Jätteroligt
December 27, 2015

Fungerar bra för mig just nu med hjälpen jag fick

Date of experience: December 27, 2015
Canada
1 review
0 helpful votes
Follow Lorena S.
Unfollow Lorena S.
Send Message
Share Review
Report Review

I went through the process several times to receive notifications for family events.birthdays, anniversaries, etc. But it did not work and still not receiving. Settings, preferences, and checked off the options. Need an intervention at your end.

Date of experience: March 9, 2025
GB
1 review
0 helpful votes
Follow Bobbie J.
Unfollow Bobbie J.
Send Message
Share Review
Report Review

This is such a great site for family history research. I love receiving hints from other users' family trees who are related to me, even if it's a far distant relationship. It all helps to fill in the gaps in my own knowledge. It's fabulous to see my tree growing so many branches!

Date of experience: February 13, 2025
GB
1 review
0 helpful votes
Follow Andrew C.
Unfollow Andrew C.
Send Message
Share Review
Report Review

I enjoy spending hours sifting through many the suggested members of my ancestors. It keeps me off other social media sites, lol. Over a few years I have grown my family tree to be many thousands of people now.

Date of experience: March 5, 2025
GB
1 review
0 helpful votes
Follow Ian U.
Unfollow Ian U.
Send Message
Share Review
Report Review

Finding my ancestors
February 14, 2025

Easy to set up your family tree and plenty of matches arrive via email, not always connected to your family so you have to be a little careful. Certainly helped me grow my tree, expanding every day with new far distant relatives.

Date of experience: February 14, 2025
Arizona
1 review
0 helpful votes
Follow Anne W.
Unfollow Anne W.
Send Message
Share Review
Report Review

One glitch
March 8, 2025

Some of the screens don't totally load large enough to see them. One can not expand the margins either. And the family tree options are tad frustrating. The fan option with the hand...awful, that grab and release is annoying. I find clicking on the BACK arrow does not take me to the previous screen, but another screen. I would like to be able to move between screens without having to start the 'selected option', all over again.

Date of experience: March 8, 2025
Australia
1 review
0 helpful votes
Follow Stewart W.
Unfollow Stewart W.
Send Message
Share Review
Report Review

Benefits of My Heritage experince.
February 20, 2025

Since joining My Heritage, the information I have obtained regarding my past family members and ancestry has been more than I could have imagined going back almost 30 generations. Even though it can be addictive, it is also most rewarding and valuable for future interested generations to have at hand and explore..

Date of experience: February 20, 2025
KR
1 review
0 helpful votes
Follow Karolina K.
Unfollow Karolina K.
Send Message
Share Review
Report Review

My family
April 14, 2025

Thanks to the information on MyHeritage, I was able to thoroughly research my maternal family history. I have been doing research with MyHeritage for over 2 years, it has been a wonderful period full of discoveries. Professional data, contact with people researching their roots from practically all over the world, the database is constantly updated.

Date of experience: April 14, 2025
Australia
1 review
0 helpful votes
Follow Dianne C.
Unfollow Dianne C.
Send Message
Share Review
Report Review

My DNA had very strange results, at odds with my 40 years of research. To help me, Myheritage gave DNA tests to my half brother and children. Once the results arrived, knowing how stressed I was, they contacted me, helped find my birth father's family, and paid for me to meet my unexpected family.I can't set date below but it was around 2018.

Date of experience: February 13, 2025
Finland
1 review
0 helpful votes
Follow Iriko I.
Unfollow Iriko I.
Send Message
Share Review
Report Review

Journey to the Past
May 12, 2025

MyHeritage was a real discovery for me! I took a DNA test and learned so much about my origins — some results were truly surprising. Thanks to the service, I found relatives I had never heard of before and even saw rare photos of my ancestors. It was a very interesting and heartwarming experience that brought me closer to my roots. I highly recommend it to anyone who wants to learn more about their family.

Date of experience: May 12, 2025
Australia
1 review
0 helpful votes
Follow Trevor W S.
Unfollow Trevor W S.
Send Message
Share Review
Report Review

Request for feedback on My Heritage
March 7, 2025

In a nutshell, it works well. Value for money, maybe a 7 out of 10, after a while I found I would need additional add ons like Newspapers to get the full picture which incur extra fee's. To create the basic tree My Heritage works very well, to add all the leaves takes much longer and needs more $$$ spent. Starting from scratch the building of a family tree can be a rewarding experience, as you get deeply involved this site has some limitations, still I consider it a useful site to be connected with.

Date of experience: March 7, 2025
Czechia
1 review
0 helpful votes
Follow Ivan B.
Unfollow Ivan B.
Send Message
Share Review
Report Review

I have the following problems: In family trees, there are for example two (or more) different dates of birth/marriages or deaths. It's not possible to enter them into the family tree until they are verified in the registry record.
In the case of additional children and siblings that I don't want to include further in the family tree, I miss the option to mention them in a note, so that they would be visible but not subject to Smart/Record Matches searches.
If I make a mistake by accident and assign a person to someone else or if some person is accidentally listed twice, then it's very difficult to fix this error.

Date of experience: March 1, 2025
Utah
1 review
0 helpful votes
Follow Ernest K.
Unfollow Ernest K.
Send Message
Share Review
Report Review

I like MyHeritage
February 15, 2025

MyHeritage is a wonderful experience. I like the weekly suggestions with newspapers, finds, and etc. Sometimes they come faster than I have the time to look at all of them, but when I get a chance the hints are helpful and appreciated.

Date of experience: February 15, 2025
GB
1 review
0 helpful votes
Follow Coraine C.
Unfollow Coraine C.
Send Message
Share Review
Report Review

Fantastic and helpful
April 16, 2025

I've been with My Heritage for a while now and enjoy the looking through the helpful hints they send me. This has helped me yo follow one branch of my tree to 1520. And other branches I hadn't realised, like a French ancestors family before he came to marry a Yorkshire lass and make England his home.

Date of experience: April 16, 2025
Sweden
1 review
0 helpful votes
Follow Lennart J.
Unfollow Lennart J.
Send Message
Share Review
Report Review

I think the title speaks for itself. What could you offer costumers like me who have reached their personal goal with the family tree. My current premium package is far too expensive to just maintain what you have fulfilled.

Date of experience: May 14, 2025
Maryland
1 review
0 helpful votes
Follow Jane J.
Unfollow Jane J.
Send Message
Share Review
Report Review

My experiences with My Heritage
April 14, 2025

I've gotten matches and documents from My Heritage that I haven't been able to get from some of the other apps that I used. Especially dealing with Maryland records such as birth, marriage, and death. I was extremely surprised to find birth records for some of my family members that midwives were present at the birth giving me another surname that is in my genealogy tree

Date of experience: April 14, 2025
New Zealand
1 review
0 helpful votes
Follow Delia W.
Unfollow Delia W.
Send Message
Share Review
Report Review

Great Resource for finding Whānau
May 12, 2025

It's easy to use. The interface is welcoming. My favourite functions are:
- Theory of Relativity - it helps me see potential whakapapa lines that would take me months to break
- Adding family members is easy on laptop and my mobile phone
- The records and grave information - soo good
-being able to read digital images and zoom in and out. High quality images

Date of experience: May 13, 2025
Australia
1 review
0 helpful votes
Follow Phil L.
Unfollow Phil L.
Send Message
Share Review
Report Review

Lyono
April 14, 2025

My Heritage has been a great resource in completing our family history. It has been a wonderful resource for locating information on extended members of our families. The regular emails on searches also, whilst containing new information, act as a stimulus to get active again.

Date of experience: April 15, 2025
Florida
1 review
0 helpful votes
Follow Yola M.
Unfollow Yola M.
Send Message
Share Review
Report Review

Very pleased
April 18, 2025

Fun discovering new relatives. Growing up although some of the persons were around, we had no idea we were related. Discovering my grandfather having the name McDougall, it took us a while to find out that his mother never gave him the name of his father that was Rigg, but she gave him her father's name McDougall. A surprise.

Date of experience: April 18, 2025
New Zealand
1 review
0 helpful votes
Follow Helen D.
Unfollow Helen D.
Send Message
Share Review
Report Review

Confusing
March 7, 2025

I wanted to merge two large trees on My heritage. Instead I have ended up with 2 large and 2 small.
Yes they are all trees I had created over the years but now I keep getting hints for the older smaller ones which Zi don't want.

Date of experience: March 7, 2025