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MyHeritage

Overview

MyHeritage has a rating of 4.3 stars from 4,732 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyHeritage most frequently mention family tree, customer service and support team. MyHeritage ranks 1st among Genealogy sites.

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How would you rate MyHeritage?
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Switzerland
1 review
0 helpful votes
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Over the Top!
April 28, 2022

Der Support funktioniert immer einwandfrei, ist sehr professionell und freundlich. Ich kann gar nicht genug Lob aussprechen:-)
Danke!

Date of experience: April 28, 2022
Belgium
1 review
1 helpful vote
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Foute informatie
February 27, 2017

Ik heb meermaals vastgesteld dat geboorte- huwelijks- en sterftedatums niet correct zijn. Amateuristisch!

Date of experience: February 27, 2017
Germany
1 review
0 helpful votes
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Sehr gut.
January 11, 2018

Kundendienst sowohl in englisch als auch auf deutsch. Nur der deutschsprachige ist schlecht zu erreichen.

Date of experience: January 10, 2018
Italy
1 review
0 helpful votes
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Supporto formidabile
February 27, 2023

Supporto ottimo.
Molto chiaro, preciso ed esauriente. Puntuale nel rispondere ai requisiti sottoposti

Date of experience: February 27, 2023
France
1 review
0 helpful votes
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Je ne parvenais plus à me connecter au site mais une solution rapide et claire fournie par le support m'ont permis de réparer les choses.

Date of experience: September 14, 2021
Belgium
1 review
0 helpful votes
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Kit ADN
July 8, 2020

Très réactive suite à mon problème! J'espère avoir un bon suivi également. Aussi non, cest Top. Bonne journée

Date of experience: July 8, 2020
France
1 review
0 helpful votes
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Serieux à 100 %
July 12, 2020

Site tres serieux qui vous rapelle au telephone ou ecrive aussi par mail et on trouve solution si probleme; resultat kit ADN epoustouflant... merci

Date of experience: July 12, 2020
Brazil
1 review
0 helpful votes
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Muito bom
January 12, 2022

Fui muito bem atendido, e com muita eficiência meu problema resolvido, parabéns a Shane colaboradora que me atendeu.

Date of experience: January 12, 2022
Sweden
1 review
0 helpful votes
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Jag är mycket nöjd med bemötandet och den snabba hjälpen jag fick föratt lösa mitt problem, Jag kan varmt rekommendera My Heritage

Date of experience: January 2, 2019
Sweden
1 review
1 helpful vote
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Hjälp med DNA-kit
October 18, 2018

Tack för hjälpen Lisa i Kundsupporten, för hjälp med att hantera våra DNA-kit!
Ha en bra dag / Jörgen Eneberg Larsson :)

Date of experience: October 17, 2018
Germany
1 review
1 helpful vote
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Stammdatenänderung
January 17, 2018

Der Support Mitarbeiter hat mir bei der Änderung des bisherigen Verwalters des Stammbaumes auf meine Daten schnell und sehr kompetent geholfen. Danke

Date of experience: January 16, 2018
Germany
1 review
0 helpful votes
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Ich kam nicht mehr auf mein Konto:
Sehr gute kompetente, freundliche telefonische Hilfe. Der Rückruf erfolgte innerhalb 1 Stunde.

Date of experience: August 15, 2022
Germany
1 review
0 helpful votes
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Ich hatte ein Problem mit meinem eingeschickten DNA Kit und wurde sehr gut und freundlich beraten. Ich war sehr zufrieden mit dem Service.

Date of experience: December 17, 2018
France
1 review
0 helpful votes
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Bonne prise en charge par le service client (qui m'a renvoyé sur un standard US)
Explication claire et ils sont a notre ecoute

Date of experience: June 28, 2018
France
1 review
2 helpful votes
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JF C 76
October 18, 2018

Ayant un grand nombre de personnes que je souhaitais "accrocher" à mon Arbre, j'ai trouvé-là un SERVICE efficace, voire ludique!

Date of experience: October 18, 2018
Portugal
1 review
0 helpful votes
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Parabéns, JAMES
July 21, 2019

JAMES, obrigado, sem seu empenho nada conseguia, a sua prestimosa colaboração foi o coroar de êxito oeu pedido

Date of experience: July 20, 2019
France
1 review
0 helpful votes
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KIT NON COMMANDE
October 27, 2021

AMABILITE et EFFICACITE. Contact rassurant et intéressant pour la suite de mes relations avec "My Heritage"

Date of experience: October 26, 2021
Netherlands
1 review
0 helpful votes
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Ik heb gekozen voor My Heritage omdat het voor zich spreekt en veel mogelijkheden biedt.

Date of experience: December 9, 2015
France
1 review
0 helpful votes
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Généalogie
May 12, 2025

Très heureuse d'être remontée aussi loin dans mes origines

Date of experience: October 5, 2023
France
1 review
0 helpful votes
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Je suis très ravi d avoir un conseiller en ligne, il a été clair précis et efficace et merci MERCI

Date of experience: December 19, 2022