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MyHeritage is the leading global platform for family history discovery. It enriches the lives of people worldwide by enabling them to uncover more about themselves and where they belong.
With a suite of intuitive features and innovative products, MyHeritage creates a meaningful discovery experience that is deeply rewarding. Users build family trees and discover new information and relatives through advanced matching technologies and billions of historical records from across the globe. MyHeritage also offers an affordable at-home DNA test revealing an ethnicity breakdown across 79 ethnicities and 2,114 geographic regions, and AI-powered features to repair, colorize, and animate old photos.
The MyHeritage platform is enjoyed by tens of millions of people around the world who treasure and celebrate their heritage. MyHeritage offers full privacy controls and is available in 42 languages.
MyHeritage Reviews Summary
MyHeritage is generally well-regarded for its user-friendly platform and extensive database, which many customers find invaluable for tracing their ancestry and connecting with relatives. Users appreciate the regular updates and the powerful search capabilities that facilitate discoveries. However, concerns arise regarding customer service, particularly related to billing issues and the difficulty of reaching support. Some users have reported feeling overwhelmed by the volume of information and have encountered challenges in verifying data. Overall, while the service is praised for its features, improvements in customer support and communication are necessary to enhance user satisfaction.
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It is way to expensive, it's easy to subscribe but hard to unsubscribe, all the tricks in the trade. Has good features though, making gathering info easier, picture handling etc
Bonjour un site accessible à tous, fonctionnel et efficace. Les actes sont faciles à retrouver globalement. Quelques améliorations sur le moteur de recherche pourraient être envisagées mais globalement on a les éléments pour avancer.
I've been a subscriber to My Heritage for several years now, since I had my DNA done & a friend who also did that discovered that she was half Spanish. Since that time not only have I traced my family tree back some way, but we've been able to trace both her birth parents trees (she was adopted at birth) back & have discovered not only her English Mother but her Spanish Father as well. My Heritage seems to be better at tracing Spanish records than other Ancestry websites so very pleased with the site.
Har anvendt programmet i flere år og har nu de historiske data godt organiseret i forhold til min familie og slægt.
Beaucoup d'informations. Trop à mon avis pour qui ne cherche pas à faire des recherches généalogiques approfondies.
Have been a member for almost eight years & it's been fascinating, finding where my ancestors were from & making connections with two half sisters plus numerous distant cousins
Mir wurde, mit einigen Fragen, schnell geholfen.
Utilizzando MyEritage si trovano storie di famiglia che non sarebbe mai stato possibile ricostruire.
Utilizzando MyEritage si trovano storie di famiglia che non sarebbe mai stato possibile ricostruire.
Contacted customer service to update payment information. Agent kept trying to get me t purchase an extension to my subscription at a reduced rate. I'm not due t renew until next August. The agent said that he could not change my credit card information without changing the terms of my subscription. The only solution is too wait until next August when it comes up for renewal. I will do that and may not renew.
A better solution would be a simple page on the website that will allow a change of payment details directly instead of forcing the customer to be open it these high pressure sales tactics when trying to make a simple change.
Em 21/09/25 vi uma cobrança em meu cartão de crédito. Foi quando me dei conta que estava em renovação automática para o proximo ano o acesso a árvore genealógia My Heritage. Neste mesmo dia, cancelei os serviços que iriam se iniciar, ou seja, não usei. Passei um e-mail com o comporvante de cancelamento. Em 29/09/25 o Alejandro, pessoa responsável na My Heritage me ligou e expliquei p motivo - preciso deste valor, pois meu cão está com câncer e tenho tido inúmeras despesas. Ele, muito atencioso, disse que me devolveriam o valor e que isto iria se providenciado com rapidez. Paguei a fatura do cartão, ou seja, paguei o valor e até hoje não recebi meu reembolso. Tenho passado e-mails informando isso - não recebi meu reembolso. Daí ontem o Nick quer começar o assunto todos de novo - quer meu telefone para eu contar tudo de novo. Então respondi ´para ele isso - que já fizeram contato comigo me dizendo que iriam me devolver o valor e que é só isso que eu quero. Então estou bem descontente com esta falta de cordenação entre que me atendeu e o ´pessoal do finaceiro do My Heritage e mais ainda porque não existe um histórico na minha conta, pois estão querendo que eu comente de novo o assunto com um novo atendente.
Really a newbie here with years of experience on another site. Photos not included in my Gedcom. Too many emails - many linking to other trees (are these trustworthy?) When actual documents are presented I need to be able to extract address if available.
I have been researching for several yrs, some great results, have made contact with some ancestors through this site, enjoying the dna results.
In going
I have been researching for several yrs, some great results, have made contact with some ancestors through this site, enjoying the dna results.
In going
Not knowing where I came from was a real worry for me. It was kept from me most of my entire life. I had a suspicion who my biological father might have been but nothing really to substantiate it. I took a DNA test not really thinking that it would help but hopeful that it would. Now, I am so excited because my father's family name is very much present in my DNA results. I now know who made me. Although he has been gone many years the facts that have been revealed have filled a void in my life.
Myheritage is a very helpfull tool, when you are seeking family all round the globe.
Through DNA test I found a unknown nephew, and a unknown halfbrother, that had passed away.
Habe durch My Heritage viele Infos zu meiner Familien Geschichte Gefunden. Leider nicht so viel wie ich es mir gewünscht hätte. Dies liegt aber an manchen Vorschriften zum Datenschutz. Der Gen Test ist zu empfehlen genau wie die Fotobearbeitung.
Jelikož jsem invalidní důchodce byla mě vždy nabídnuta dobrá cena
Encontramos o "galho perdido" da familia, assim como descobrimos a verdadeira escrita de nosso sobrenome
My heritage mi ha permesso di facilitare la ricostruzione delle mie radici e di lasciare un documento per le generazioni future
Adn en dessous de 5% sans intérêt; Les arbres de 4 personnes également. Sinon globalement MY Héritage est très satisfaisant. Dommage que la France, pays de plus en plus arriéré à bien des niveaux, bloque sur les analyses ADN
Adn en dessous de 5% sans intérêt; Les arbres de 4 personnes également. Sinon globalement MY Héritage est très satisfaisant. Dommage que la France, pays de plus en plus arriéré à bien des niveaux, bloque sur les analyses ADN
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