MyHeritage

Une expérience très complète avec un site et une équipe efficace

Buscaba familiares y los resultados han sido muy satisfactorios.
Muy recomendable.

I had a problem synching my online trees with the FTB software on my PC - not for the first time. On both occasions I got little joy by emailing for support but I got excellent support from staff on the phone (this time it was Lydia, and Melissa) who were polite, patient and skilled. My system is now working fine.

I was in need to make substantial changes on my family page. I was surprised how fast Sharon was able to help, how patient she was and how she was able to explain in a way I was able to understand. Within minutes all the problems were resolved and the service was excellent. I am so pleased to be a member in the MyHeritage site.
Rami Naim, Israel.

I recently received the results of my DNA test and while I found it fascinating, I was surprised that there were no Scots in my result, as there are a lot in my heritage. I rang the 0800 number and spoke to a very helpful staff member called Meagan, who explained the way that parental DNA works and why my sister had such a different result to me. I am looking forward to following the leads I now have.

I only hope thats someone responds to my massages. As I have no family history

MyHeritage identified a software bug in their system which explains why my GEDCOM download from MH was corrupted. In compensation they have provided a free 3-months Premiumplus Subscription. Remains to be seen if the bug is removed before that subscription expires.

Navegação fácil e intuitiva, abundância de fontes para pesquisa e facilidade de comunicação.

In migrating from a PC to a Macbook, I was unable to restore my tree into Family Tree Builder on my new laptop. The support team gave me step-by-step instructions to diagnose the problem and then offered the right solution. I am up and running again thanks to the MyHeritage support team!

Nadja helped me very much. She listened patiently. She tried also several alternatives when a first trial was not successful. Finally she was successful. Things are working again very well.
Her voice and her explanations were very sympathetic.
Thank you, Nadja
Friedhelm Jungmann

My kit took 5 months to arrive and the results weren't entirely accurate. The information from my heritage website was awful and made me upload my information to a third party website to actually even SEE what my results were. Don't buy through this company. Stick with NatGeo.

For some reason my password quit working and now I cannot get back on the site. When the time comes to get the results of my DNA Test, I won't be able to get on the site to find them out. I hope you will be able to help me through the problem or I have wasted my money. You tried to help me earlier with this problem, but I am old and slow on the computer and was never able to get back on your site again. PLEASE HELP!

After 3 weeks, myheritage cannot find any matches for my DNA upload. I did the same with GEDmatch, 500-600 matches within 24 hours.
I think the Myheritage DNA match service is a con, they quite clearly do not have either the skills or the data to work with, yet do not admit it.
Use Gedmatch, its free and very very professsional

Das Programm ist für einen umfangreichen Stammbaum sehr geeignet.

Service personnalisé, très professionnel, besoins bien ciblés et comblés.

I tried to call about an invoice, but as no membership number was mentioned om the invoice I had received, I had to log in and find it on the website. I wasn't succesfull in this. But before I knew My Heritage called me, and helped me with my questions and everything. Kindly, nicely and quicky. Very smooth.