MyGov.com.au

I run a small business which unfortunately needs to use an Auskey ( another piece of c--p from the ATO), was happy when they announced MyGovID - the expectation was that it would be an improvement, but they outdid themselves by creating an even larger steaming pile of C--p, they even developed a logo that looks like it.
I set up the ID alongwith a new RAM on 26 Feb as Auskey will be discontinued on 28 March, it doesnt work, have spent hours with their "help"desk to no avail. Still conflicts re: access, spent another 2 hours today as Auskey switches off in 48 hours.
I now have to purge 4 laptops and 3 mobile devices of anything to f=do with MyGov, and redo the whole process from scratch.

Its funny in a country where every bank has an app with the same function that works seamlessly- has a system of government access designed so that you cant function without spending a considerable amount of labour and resources managing non-productive administrative nonsense because some govt department in its pointy headed wisdom decided on an antediluvian process with shiny graphics should be the new norm.

Worst app ever. I give up trying to access it. Shove it. Would give it no stars. Wouldn't expect anything else from my government.

You are not able to link centrelink to mygov, I am fairly good at computers. Mygov really - 10
DO NOT GO NEAR IT. Visit centrelink to get rent assistance
Regards ky

I just want to make a complaint about a certain customer representative I spoke to on the phone today who was EXTREMELY rude. I was trying to get a link code for my MyGov so I could take out my superannuation. I spoke to a certain young woman by the name of "Bell". I had given her my bank account numbers, both my BSB numbers, my taxfile number, my address, my phone number, my date of birth and she said it wasn't enough. She asked for my driver's license so she could prove who I was. I had given her my driver's license number, she said THAT wasn't enough. She then asked me for my passport number. I had given her my passport number she said THAT wasn't enough and she still couldn't identify me. I WAS REALLY ANGRY! Eventually I gave up, it seems that no matter what proof I had of my identification she just didn't want to help me right from the very beginning of the phone call. IT IS AN ABSOLUTE DISGRACE THAT YOU HAVE PEOPLE LIKE THIS WORKING IN YOUR CUSTOMER SERVICE DEPARTMENT! NO WONDER YOU GET SO MANY COMPLAINTS!

No wonder people commit suicideNo wonder people commit suicideNo wonder people commit suicideNo wonder people commit suicide

One of the most user unfriendly sites I have ever been on!
Doesn't accept my ID docs. Absolute crap