The company has garnered a predominantly negative reputation, with numerous customers expressing frustration over service delays, unfulfilled orders, and poor communication. Many reviews highlight a lack of responsiveness from customer service once payment is made, leading to feelings of being scammed. Customers frequently report receiving incorrect or subpar products that do not match their expectations. While some initial interactions are described as professional and engaging, this positive sentiment quickly dissipates post-purchase. Overall, the prevailing sentiment suggests a significant need for improvement in reliability, transparency, and customer support to restore trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
WORST site. They are not fit to be in this business. How would you feel when a product is not delivered at all? Yes, I ordered a cake online sterday and it has not been delivered. I LOST MY MONEY. Your worst service made me to spend some time on this review. They are fake. PLS don't book with them and get upset and spoil your special days.
This is my first testimony In my life. My flower gift is the worst experience i have ever had. I have placed an order for some orchids ( Rs 1300) and chocolate fantasy cake (Rs 649) and on time delivery Rs 200. I wanted all these to be delivered around 7:30 to 8:00 am for my mum for Mother's Day. Since it was not delivered I called them it was switched off. I msged them in their website. The person who was n the chat asked me to call up after 10:30. When I asked abt the status, they logged off. I called up after 10:30 the person who picked asked me for order number which I did not have when I called. She hung up on me. I called several times. No answer. After many call, a man picked a call he said he will also deliver extra chocolate box which is worth 250. But can't tell when it will be deliver. I asked why did d lady hung up on me. He said he got customers waiting online and he has no time to answer my questions. I told him that it's not d way to treat a customer. The man was very rude. He was like' I got many customer who placed order for *******. I'm nothing to him'. I told him if I don't get my money back I will raise a compliant. Again he challenged me that I can do what ever I want and I can do nothing. He will not deliver nor return my payment. He also said that im lucky that I live n abroad if not he would troubled me. He literally threatened me. When I heard that I got pissed off. We both had a heated conversation. It's total waste. I thought there are not going to deliver. But Finally the flowers got delivered at 7:30 pm. that is 12 hours LATE. Flowers were all dried and pathetic looking. It's not even worth for single penny. Looked like it was picked from trash outside some wedding hall. Hardly 3 dried orchids and 3 dried roses were there. The cake was horrible. It was stale. Total WASTE of money.It's not safe doing business with them. It's my mistake tat I did not read the reviews. They are more eager to collect the payment. Once they receive the payment they say its not big money. I wish I could raise a compliant with police.its a fraud business which need to be shut. They play with people's emotion and money. They deserve a tight slap.
Can i have your order number please... such kind of activity is impossible from our end... it seems that you are a competetor trying to spoil our reputation... please come back with ur order number or we have to take strict legal action against this
The worst site i ever seen... they are jus making fool of people...
Order a pastry from outside that would b more better than the cake what they deliver... they order exactly different what they shows on website... they will let u feel guilty that why u ordered from them... m telling u... plzzzz dont order anythng from myflowerift.com
Dear Sir/Madam,
Please come forward with your order number... and please mail us the picture at info@myflowergift.com... let us have a look... if its our fault anywhere. Definately we will rectify... but jus want to say. That maximum repeat orders we are getting for cakes only... but still are not denying your complaint. Please mail us the picture with your order number. We will take immediate action on that... have a nice day. Regards, myflowergift
Too Good... fantastic quality... would definately shop again... the main thing was the freshness of flowers and cake... and on time delivery. Superb
Thanks a lot for the complements... Looking forward for your next order..
Very bad experience. What they deliver is very different from what they show. Advice to ppl not to buy from them. This is an scam.
I read all those reviews and were already scared to have been blown by fake company: but what a surprise: they really delivered everything i ordered - and in time - and in great quality. I made a surprise for an expatriat living in a hotel in India, it was no problem to deliver it to concierge. The birthday surprise was really successful!
Pathetic they charged 250bugs extra and did not delivered. Ruined my surprise. While chatting with executive they saod its 100%gurantee. I called them multiple time to make sure that my order will get delivered. But worst experience.not worth of one star as well.
This is complete fake. Police should take action on this website dont know why they are still playing with people. I have order one 649 priced cake... these people have given me 250 rupees cake and had ordered a chocolate of 250 they have sent me a 90 rupees of chocolate. Who ever reading this please dont buy from this website.
This is crap... God will punish these people.
Pathetic service and Customer Behavior: - Order number- *******.
Ordered placed on March 12,2014 3:39:31 PM IST. Delivery time: March 12,2014 11:00 AM
Status on March 13,2014 05:00 PM - myflowergift.com failed to deliver and they miss behaved during the customer call
My order never got delivered. I ordered for Valentines day worst experience. Seriously they should shut down the site. They don't even need 1 star.
Pathetic site. Worst customer care and overall they dont even pick the calls once you call them for undelivered flowers. Please dont order from this site. Better order from another site. Not even worth a star. Bull**it site and bull**staff
Very Disappointed. I have ordered an arrangement of 20 roses, but what i got is piece of crap with 15 roses.
I called the customer care, it is just a mobile number (not a proper customer care unit) and they are not responding properly as well.
To ask them to deliver what I ordered, I called them nearly 100 times but that a** holes disconnecting my call each time and finally i called from an other number to speak to them.
Till now I didn't received the delivery. The entire occasion was spoiled because of this stupid.
Pls dont believe this people based on the website, like me. Only they showcase in the website but they will not deliver the same.
As a lawyer I am pretty aware of these issue. I have registered a complaint in the nearest police station for online forgery (Section 468, Section 464, Section 469), spoiling customer loyalty (Section 420, Section 417)
I will highly appreciate, if someone avoid MY FLOWER GIFT
My worst experience ever, don't even deserve a single star. You don't get what u ordered. I ordered a bouquet worth 1500 rs, they delivered bunch of stale flowers not even worth 150 rs, n on top of it unapologetic, misbehaved staff, no use of complaining, total waste of ur money n time. Never do the mistake of ordering from this site.
Pathetic Service received: Order #*******
I had ordered for the first time from my flower gift for my fiancee's birthday which is tomorrow 2nd Feb'14. I had ordered the below:
1. Bunch of lilies, gerberas, and carnations worth Rs 700: My fiancee actually received a set of only 6 roses.
2.1/2 kg Pineapple eggless cake worth Rs 700: The cake received was having a very hard base & the cream was also not fresh.
3. Midnight delivery for rs 250 extra: The bouquet & cake was actually received at 1.30 pm on 1st Feb'14 without any name, message card or notification while the same was promised to be delivered at 12 pm midnight on 1st Feb'14.
I feel completely cheated & have got the worst experience ever for online gifting. I will never use this website again & will strongly recommend all my friends to not use this. If the team has any courtesy left, pls refund my money.
P.S. I am sure the MFG team will delete this testimonial. MFG team, you have completely ruined my moment of surprise.
Not even one star would be rated... Least bothered about customers concerns and they talk as though they rule the whole world's online store. Please do not do the mistake of ordering from here. Its a really bad worse service and will ruin your surprises and disappoint you and your beloved ones. Such is the services they provide.
For out mother's birthday we had ordered a combo of fresh 15 yellow roses and 0.5 kg cream cake. Charges were 1100 but special charges 200 were applied for delivering at fixed time[within 7 am]. Also a reminder calls were made on the previous day for delivering it on time. They promised to deliver on time. Next day the time reached 10:30 even then no cake turned up. No calls from the delivery team. Continuously called their number [+91 ******* *******] which was published on website. It said switched off. Got connected at after 10:45am. We were definitely frustrated and the person who took the phone was not to talk to our concerns responded coldly. Made some stories of not delivering and didn't even apologize for their mistakes. Again the timings after 6 they wouldn't and amount wont be refunded. He was not polite first of all and spoke very rashly to us. He was saying this happens daily and its not in their hands. We finally cancelled the order. No money was refunded and also the surprise we planned was ruined all together. These people don't have any customer values and are irresponsible...
Pathetic Experience. Please do not go by what they show on website!
I had ordered a combo of roses n cake for my anniversary for my husband. 1st of all they say no delivery charges bt they charged me Rs 200 saying that we charge after 6PM. What I saw was yellow roses and what I received was ugly looking stale red roses. To add to it they send such bad looking cake with no message written on it. They ruined my surprise plan on my special day.
Answer: I was so mad that they cheated me and i curse myself that i did not read the review before ordering. But after reading the review i think its good that they did not deliver my order because delivering cheap things on my frnds bday would have been even worse.
Answer: Order was not as it was the quality was very bad n brand wad changed
Answer: Better not to choose this fraudulent website. Expect terrible answers from the customer support incase u dont receive the exact or nearly similar product. Mere dissatisfying and ur occassion will definetely get spoiled
Answer: Never.! :D
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Please come forward with your order number. We will definately solve the issue... we love making customers with long term relationship... let me tell you, 60 percent of revenue comes to us with our repeat customers... please come forward with your order number. As it seems to be a fake review...