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MyFlowerGiftReviews 1,240

2.0
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MyFlowerGift Reviews Summary

The company has garnered a predominantly negative reputation, with numerous customers expressing frustration over service delays, unfulfilled orders, and poor communication. Many reviews highlight a lack of responsiveness from customer service once payment is made, leading to feelings of being scammed. Customers frequently report receiving incorrect or subpar products that do not match their expectations. While some initial interactions are described as professional and engaging, this positive sentiment quickly dissipates post-purchase. Overall, the prevailing sentiment suggests a significant need for improvement in reliability, transparency, and customer support to restore trust and satisfaction.

This summary is generated by AI, based on text from customer reviews

service
581
value
558
shipping
551
returns
506
quality
527
GB
1 review
3 helpful votes
Follow Lalita S.
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Order No. *******
This is a scam. They sent me a cake that had blueberry jam on it istead of the blueberry cake I ordered.
On top of that the lady is estremely rude. She kept on picking my call and keeping it aside instead of talking to me.
This is how the one I ordered and received looks like.
She openly said that that this is what they do. Put attractive images and send some cheap cakes. This is their business model.
NEVER ORDER ANYTHING FROM HERE.

Date of experience: August 4, 2016
AE
1 review
2 helpful votes
Follow krishna n.
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I ordered one cake with 2kg with (i requested one beautiful shape and they delivered ordinary)

But they delivered 1kg and in reverse they are saying i am cheating them)

I shared the deliver boy's owner also. After that no responses from them.

Date of experience: August 4, 2016
Georgia
1 review
3 helpful votes
Follow Divya G.
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I wanna sue them.
I ordered a half kg cake and a teddy bear. They changed the order by themselves into 1kg cake and canceled the teddy bear because they don't have a teddy bear on handy.
After 20 days, when I called them back asking for the teddy bear, they told me about the changes they made in the order. They are reckless and did not let me know about it until I call them back. If I really need a 1kg cake, I would have ordered it instead of a small cake. Who the hell are they to change the order. All they need is money.
If they are really good at their service, they would have informed me and refunded the teddy bear money.
When they don't have access to send a half kg cake, they should not put it on the website. We are paying them a huge amount for the inappropriate services.
Please don't trust these worthless people.

SKU Price Qty Subtotal
Subtotal Rs1,848.00
Shipping & Handling Rs0.00
Grand Total Rs1,848.00
1/2kg Choco Almond Cake Premium Cake
Bc19
Rs849.00
($13.84)

Set Of candles
Rel13
Rs150.00
($2.45)

1 feet height teddy bear
Tb9
Rs849.00
($13.84)

Date of experience: July 25, 2016
rajeev k. — MyFlowerGift Rep
over a year old

Sue them for what? We have checked your order, you have ordered for a teddybear and cake in sangareddy for half kg cake and teddybear bear some 1600 rs, but nobody was willing to deliver half kg cake, as minimum 1 kg is needed, there was a time difference in india and us, so we have delivered 1 kg cake in place of half kg, and adjust it with amount of teddybear. Which cost us 100 rs more... but still we are hearing such kind of words... please write the whole matter instead of spoiling reputation like this. If we would have stopped the dekivery. You guys have put allegation saying we have not delivered... sometime. We have to take call on our shoulder. And we make sure. That customer is getting full value of amount spend

India
1 review
1 helpful vote
Follow Arshad K.
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I ordered thru www.myflowergift.com. My experience was nice. They delivered items on time and things were good.

Date of experience: July 25, 2016
New Zealand
1 review
3 helpful votes
Follow Raunika C.
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I have ordered 1st time from this website and really had worse experience. I would never recommend this website to any1. Before delivery, I've asked customer service rep when my parcel would be delivered and they responded back "We cant say it's raining". When I insist to make delivery of birthday present on time then they replied back " We will try but they cant say... Before making payment they are too good and after you made payment you are just nothing for them.

Such a crap customer service I hv ever seen in my life.

Date of experience: July 18, 2016
New Zealand
1 review
3 helpful votes
Follow Sarath B.
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Ordered a 2700 RS cake and got 100 rs cake. I will make them famous with the pictures of the cake i ordered and I got

Date of experience: July 14, 2016
AE
1 review
3 helpful votes
Follow faizal r.
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Very bad service
July 6, 2016

Dont use this website its very poor service and lost your money.we dindt get our selected product also didt get same time, they will need money only

Date of experience: July 6, 2016
Uganda
2 reviews
1 helpful vote
Follow Ashwani K.
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Worst site, they don't have the understanding of Colors as well as flowers, If you order Blue Orchids then they will order Lavender orchids

Date of experience: June 29, 2016
New Zealand
1 review
2 helpful votes
Follow Ankita G.
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I request all the potential customers to please think million times before placing your order with them because how they gonna treat you (cutomer service team) here with i am attaching a screen shot for our chat to show you their work and customer ethics.

Date of experience: June 22, 2016
India
1 review
2 helpful votes
Follow Rohith s.
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Cheaters
June 10, 2016

I have ordered cake today for my dad's birthday.
The cake shown in website is completely different from the cake ordered.
Very cheap cake they have delivered.
I have paid 2000 for cake which doesnt even cost 300.

You cannot cheat feelings of anyone like this.
You guys think its only cake, but there are many emotions before sending cake.

Date of experience: June 10, 2016
India
1 review
1 helpful vote
Follow Saumika D.
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Taken a lot of money for midnight delivery which was actually delivered next day evening. Ill mannered lady in the customer support. And most importantly received a cheap cake. I did not receive the cake i ordered even.

Date of experience: May 30, 2016
India
1 review
2 helpful votes
Follow Aparajita s.
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Very bad customer service agent "Arpita".
They charged 2100 for a cake, flowers and blown balloons. $#*!ers sent a bakery cheap cake, sad stinky rotten flowers and unblown balloons. They also charged extra for midnight delivery but delivered much before time. And that $#*! slams the phone down and stops receiveing.

Date of experience: May 19, 2016
India
1 review
2 helpful votes
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Money eater
May 16, 2016

Disgusting service by that stupid lady who doesn't care about any 1s emotions at all. She s so cheap for money that she will do anything.

Thuk kar chaatne walo mei se hai wo ladki who picks the call on that customer care number. She has already eaten my 649 rs and she is asking for more 400rs to deliver my cake which was ordered. No other site calls and tell their customer the other day that more charges would be applicable for your home delivery, its straightaway mentioned on the website while placing an order. I do not even know whether there are any higher authorities in this cheap company, if yes then they are also interested in eating customers money. This is a curse for u girl, do whatever you want to do with my money but 10times more than that will come out from u. U llll b never happy for eating my money.

Date of experience: May 16, 2016
AE
1 review
1 helpful vote
Follow Ramsheena p.
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Worst experience n specially the guy I spoke to whose name is MANISH, who doesn't even know how to talk to customer regarding what exactly I want n when I asked him to send a pic of a bouquet how it Will look finally he is like have send u the pic yesterday which was quite rude as if he's doing a favour n he has send me lot of pics so how on earth am I gonna know which one, to which I said I"'ll cancel the order if u can't corporate with me... my order was for RS 5000 and started yelling at me sayin 5000 is nothing we get 200 orders everyday... I am calling from Dubai and he has no right to talk to me like that... it's upto Me to order for 5000 or 1 lakh n never knew u people talk to customers according to the price of the stuff we order! Really disappointed n when I called back saying I want to talk to the manager regarding this he himself changed his name to ABHISHEK and when I told him dont play around with me jus give the phone to the concerned person he started talking to me rudely... i was mad at him like anything so not sayin I was in my best of my behaviour, yes I was lost furiated and yelled at him for discriminating customers according to the order they make... happy that I gave him left right and centre... he also told that he is the owner of the firm and refused to give the call to manager... he also called me a phsyco! Sooo unprofessional and would like to bring up this incident to the concerned person!

Date of experience: May 1, 2016
India
1 review
1 helpful vote
Follow Usha k.
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I have ordered a cake at 7 pm to be delivered on the same day. I had a chat with one of the agent and asked specifically what needs to be done to be delivered on the same day. I followed the instructions then and there itself and called up for the order details within 5minutes, they told that thw order cannoe br deliveres that day. We asked to cancel the order within 15mins after placing the order but they dint want to. Because they want the money. Later the next day I again had a chat with one of their agent and all the agent gives is gyan regarding abcd. She says "we cannot teach you abcd. Contact on the phone for details and she/he teaches me what to do and what not to do" the agent was very rude. I called dup the number and some female started speaking very rude when I was speaking in low voice, I even told them that it's not about the money it's about the service. At the end all I had to tell them was they are fraudsters. I'm totally not wrong in saying this and I also see rest of them feeling the same way. So I'm not the only one who got robbed

Date of experience: April 9, 2016
Texas
1 review
0 helpful votes
Follow Harshada P.
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I ordered yesterday to deliver cake, Chcolates and flowers to our niece in india. After order I saw all these bad reviews, so was almost prepared it wont get delivered. But to our shock it was delivered all fine. Flowers were good, cake was great and Ferrero Rochers too!

Place to be delivered was in Sangli, remote city, but they did it very well. Millions of thanks to them!

Date of experience: April 5, 2016
AE
1 review
9 helpful votes
Follow Mujeeb R.
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For the information to all...
Dont purchase anything from this website. Its a fake co. And cheating people. You guyz will loose your money... be careful... they wont delever anything its a cheating business

Date of experience: March 18, 2016
India
1 review
5 helpful votes
Follow deep k.
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This is a fraud site. They never delivered our gift. The worst part is the customer care. They are ver they rude. Once you pay them that is it. Forget the money, because under any circumstance even if the product is not delivered they wont refund your money.

Date of experience: March 17, 2016
Kansas
1 review
4 helpful votes
Follow Karpagam S.
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Very bad... I ordered the cake for 1 pound and flowers for 1100. But that delivery boy brought cake by bus and it is smashed and didn't bring flowers... Totally disappointment...
Never trust this site

Date of experience: March 5, 2016
AE
1 review
3 helpful votes
Follow AbdulRahim r.
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Really this web site is fraud, we need to lodge cyber cheating case against them, the lady who pick the phone is big layer, please do not use the site for buying anything you will lose the money 101% sure

Date of experience: February 15, 2016

About the business

Buy Online Unique and Fresh Flowers, Cakes, Chocolates for any occasion, Order on My Flower Gift best Online Shop India, corporate, personalized gifting.


myflowergift.com
Bangalore, India