MyFlowerGift Reviews Summary
The company has garnered a predominantly negative reputation, with numerous customers expressing frustration over service delays, unfulfilled orders, and poor communication. Many reviews highlight a lack of responsiveness from customer service once payment is made, leading to feelings of being scammed. Customers frequently report receiving incorrect or subpar products that do not match their expectations. While some initial interactions are described as professional and engaging, this positive sentiment quickly dissipates post-purchase. Overall, the prevailing sentiment suggests a significant need for improvement in reliability, transparency, and customer support to restore trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
I ordered a basket of wine from their website after being reassured by their customer service agent that the wine that will be delivered will be Sula brand. They charge Rs. 9000 and deliver some cheap wine that retails for Rs. 400. When I called to complain they do not answer their phone and keep declining the call and no one responds to their customer service email. They are a bogus website that misrepresents and misuses the trust of people. PLEASE DO NOT ORDER HERE!
Ordered flowers and never delivered on time or following days raised complaints and yet no concrete response. Please rethink again before using this website
Absolutely disappointed. The items ordered differed from what was delivered in quality and quantity. I got to speak to someone on live chat while ordering, However, there seems to be no one coming online when it comes to raising a complaint. I think this site is managed by someone who does not want his or her customers to return. It is embarrassing when the recipient gets delivered with mediocre quality stuff and you are in no control...
If anyone is considering this store for shopping, please don't order cakes or any items for here. This is the one of the worst experience I have! Fraud company which is running by fraud staffs! They took extra amount for delivery and extra amount for the mentioned time delivery! They haven't delivered at the correct Tym and at eveng they delivered 2low cost cakes! They are Soo shameless, mannerless and irresponsible staffs! Report this website! Fraud people I have ever seen! Shame On You!
First picture is what they show on website of myflowergift.com and the second picture show what was delivered after payment. Waste of time and money.
I did a online purchase of a fixed time delivery of flowers and payed for them to be delivered between 9.00am to 11.00pm but it's 2.30am and still not delivered. VeryBad service and recommend not helpful at all. Will not be using them again. Did call a staff and enquired about the order but got no apology but she did slam the phone down and cut the l conversation off. And if not delivered today will be asking for a full refund.
Ordered bunch of mixed flowers of lilies, jarberra and carnation and paid 250 for midnight delivery. They delivered now which is 1:30 PM 29 November with just One yellow dead lily and 4 low quality flower which would not cost even ₹10 per piece if bought from roadside
Before placing the order I have asked them whether the product will be delivered on the same day itself they replied immediately that it will be delivered within 2 hrs and I placed the order on 18/11/2020. But still it has not delivered. I have contacted them many times and also texted them on WhatsApp but no response... I have lost nearly 1000₹.
Very bad experience and please do not use this website if you're looking for immediate response or same day delivery. Birthday was on 14th Nov and the cake is not yet delivered until now (15th Nov morning) and no one is responding on email / Whatsapp and even calls. I should have checked for the reviews. Only sales prompt response until you pay.
As i got a quick reply while placing the order my expectations were high! Now to know the status of the shipment i have been calling them and i am not receiving any reply on the status! Can't imagine a special day being ruined like this!
I thought not to post this but my alter ego is forces me otherwise, my wife ordered a birthday cake for our friend from the site mentioned (https://www.myflowergift.com/),we were charged 2000 Rs but the customer service was very bad, and the the contact numbers mentioned in the site is non responsive.and if they respond it is very aggressive. Finally after 6 days of the birthday the cake was delivered with a different flavor,
Customer service is very bad and unorganized.
After making the payment this people will not deliver the item. When ask about this the reply will be your location is far and can't deliver. About refund they will say will issue a credit note in future can claim this with future orders. Dear friends please don't make orders with this site you will loose your money
Tried to surprise mu mother on her 60th birthday and even selected a time slot with additional payment. Now there is no reaponse from them to email, whats app and their website chats!
Worst experience from an online delivery team.
This is one of the fraudulent website I have ever saw until you make payment they will say we can deliver any thing every thing we want after payment they will first delay delivery when we follow up they will block our number from customer care chat and we don't get any response that's all...
These guys wont deliver. I lost 2000 Rs and support will change to rude behaviour. Dont get cheated.
Don't trust this site. Placed an order to be delivered today morning and received in the afternoon with totally a different cake. No responsibility and no ownership from the provider. Don't ever go with them with my own today's experience. They spoiled our day. Atleast they should show some courtesy to say sorry for what had happened. A BIG NO! Don't spoil your event and your money... Out of full disappointment - Jais. Email: *******@gmail.com
I hope I will get option to select 0 star for this. These guys are theif sitting there. Getting money from overseas people's accounts, never fill up order or return money.
I recommend overseas people not to place any order with these guys. They will take your money and then will stop responding.
About the business
Buy Online Unique and Fresh Flowers, Cakes, Chocolates for any occasion, Order on My Flower Gift best Online Shop India, corporate, personalized gifting.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members