The company has garnered a predominantly negative reputation, with numerous customers expressing frustration over service delays, unfulfilled orders, and poor communication. Many reviews highlight a lack of responsiveness from customer service once payment is made, leading to feelings of being scammed. Customers frequently report receiving incorrect or subpar products that do not match their expectations. While some initial interactions are described as professional and engaging, this positive sentiment quickly dissipates post-purchase. Overall, the prevailing sentiment suggests a significant need for improvement in reliability, transparency, and customer support to restore trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
I ordered a combo Basket of 12 yellow roses with 1 pound pineapple cake with box of cadburys celebration for my parents wedding anniversary.
These people delivered something which is not shown in their website some different flowers without a basket, instead of box of cadburys celebrations they purchased some random chocolates for 100 rupees and tied it together and ordered some different flavor cake from some local cake shop and message written on the cake was totally unprofessional.
We were totally upset by seeing the items. After that I was trying to reach these guys and no one is responding. Very worst post sale support. It was my mistake that I ordered from here without checking the reviews. Just google it you can see 90% negative reviews about this company. Don't order from here they don't care after you pay for the item.
Items showing in their catalog and what they deliver is totally different.
Regards,
Raghesh
I clearly asked before my order placing with customer service regarding item availability, delivery charges, & delivery time. They confirmed with the item code and it's available and no delivery charge and same-day delivery in the mention location. After that, I made an order and deducted my cash also.
Once I got the confirmation mail they informed me by WhatsApp that we cannot deliver today and there is a Rs 300/- delivery charge also. When i check with customer service on call they replied very rudely and unprofessionally. The order still not delivered.
It's not a trustful site. I have ordered an online gift delivery for a wedding ceremony and they were so good until take the payment once payment done they were replying to my messages finally it was not delivered on that day and next day on asking they said I cheated giving wrong address. I have given the address and phone number of the recipients they didn't even try calling them and told off to me as if they had some huge lose. My opinion to everyone please don't ever order via this site they are good before getting payment and mannerless after that.
Myflowergift.com is a fraud site. They are good until you make the order online. No response to messages and emails after you make the payment. They are fraud. Only advise I can give you is please don't order from them. You will loose money! My order was for 27 March 6pm india time now it's 10.30pm nothing received and myflowergift.com is not responding to the calls, emails & messages!
Please careful i place my order on 24 march 2021 and made payment but not delivered yet. Waiting to get response from customer service also they were not responding. Careful don't choose this people they are complete scam.
This website is handling by some fraud people, i have request to every one please, don't go for them. I had very bad experience, when i was peaching my order. They were very well behaved. And in the payment time i paid Rs. 200 for shipping and handling. Then they said have to pay delivery charges which is 400, when i asked that why should i pay this then they said sir you paid 200 in this then will do that. I haven't agreed, and non of anybody update me that they will not deliver it. For that extra amount. And after that while i was asking to there customer service agent she was arguing. And she blocked my number, in call list and WhatsApp. Then i called from another number she sad they will reply me via email. Only they closed the live chat option also in my wall. And at last they are saying they cant deliver because my location is not i where i mentioned. So please don't porches anything from theem, i and please the photos i uploaded
Order No. *******, supposed to delivery today(20. 03. 21) but we have not received the delivery as well as they are not responding our emails/Phone call nor message, One of the worst service even i found. Please never order from this site.
Never ever trust this sit. It is such a great fraud. I must say that this is the worst gifting site i have been into. Never trust this. I lost a4000rupees
Worst service ever. I ordered 50 roses and they delivered 25. I ordered ferroro rocher and they delivered some cheap chocolate.
Never ever use their service. It's better to burn ur money instead of using their services.
Very worst experience, i order one cake to my wife birthday. I didn't receive and after also didn't receive. And money also loss. Don't trust this website. And whatsap.
They did not deliver flowers on given date. They are not bothered to give update, the callcenter lady is very rude in talking. Not sure even i shall get refund. Order will alwasy show processing in history, they will never give any update of your order.
I ordered a cake fr my daughter birthday, this $#*!ing service make me upset and spoil my day, Friends please dont order with this group. They can't make it. Simply cheating the people and grabbing the money from the customers with out placing the order.
This website should receive a zero rating.
Ordered a blueberry cake on the birthday occassion, the cake was so terrible and disgusting decoration. When asked, they replied
Email conversation:
Query:-Kindly find the attached screenshot of the same, which has blueberries on top of the cake and the decoration is really beautiful in the picture.
In real the icing decoration is disgusting.
Reply:-its handmade item
Exact copy is not possible as its hand made, not machine made
First wrong number given for delivery
Second fruit is missing when
Not not as per image
All nonsense queries raised
Not just this, the customer support rep Arpita is really really rude and she hangs on inbetween when we are speaking.
This site should be banned it is just fooling people
The actual image has blueberries on top of the cake and plz find attached image what i received and the way the customer support reply to our emails.
Real illeterates ill mannered rude executives
I ordered and paid Rs. 200/- extra for timely delivery. Lost Rs. 1400/- rupees. They don't respond on chat, mail, mobile phone and even on their WhatsApp.
Completely a fraudulent website and people. Choor salay
I ordered Bunch of 15 red roses with 6 inch cute teddy & 5 dairy milk chocolates. After the payment they said that they cannot deliver midnight in my location. When i asked for the money i paid, they said that it will be adjust for day time delivery. I called the customer agent *******619). The lady who is pick the calling is talking without manners. Finally my midnight surprise is flopped Also i received only 10 roses instead of 15. These peoples are scammers.
I did not want to put a rating for these teams. Not worth wasting time on this site. Their service is bad, they dont respond properly, also what you order as per whats shown in their site and whats delivered does not match. We will be ordering someting exclusive and they will deliver someting really local and act as if they had no clue about it. And also tey will come up with excuses like we should have complined immediately etc
Etc
I ordered a 1Kilo premium cake with another gift. Got delivered on time but the cake was of only Half Kilo. Send complaints to customer care several times and receiving only automatic reply that we will get back to you shortly... Will never order from this site and i do not recommend this site to anyone.
This company does false advertising. They send you some cheap products different from what was ordered. After payment reflects they do not borher about answering calls or responding to messages. What qas received look like a 1 dollar recycled arrangement.
I ordered a 5kg Cake online for my sisters wedding anniversary.
Riya Assured me everything will be perfect and kept calling me about 7 times until I made payment. Once I made payment she started avoiding my questions and Cake was rubbish.
When I wanted to complain she disconnected my call and blocked my number, and they don't even have any other number who I can speak to.
I cannot reach to any manager who I can talk to regarding cake and regarding RIYA'S RUDE Behaviour. I called with different numbers and she's the one answering all the time and she's not letting me talk to any manager.
The company should adjust their system. Company should let speak to managers if there's any complain. I would not recommend anybody to shop from MYFLOWERGIFT, SACMMERS.
I ordered a chic chip cake n they sent some irrelevant cake ordered 20 red roses sent 10 that too not fresh I paid for a fixed time delivery early morning 7 they delivered night 8 such a scammers I ordered for greeting card balloons n teddy bear non were delivered
Such a scammers don't believe them
Don't ruin ur special day with disappointment
Answer: I was so mad that they cheated me and i curse myself that i did not read the review before ordering. But after reading the review i think its good that they did not deliver my order because delivering cheap things on my frnds bday would have been even worse.
Answer: Order was not as it was the quality was very bad n brand wad changed
Answer: Better not to choose this fraudulent website. Expect terrible answers from the customer support incase u dont receive the exact or nearly similar product. Mere dissatisfying and ur occassion will definetely get spoiled
Answer: Never.! :D
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